Things you should know when purchasing from an RCC Vendor

[team3six]

Hello everyone,

My name is Norm (team3six) and I am one of several Vendors here at RCC.

I would like to take a moment of your time and pass along some important information to help you in making your purchases with an RCC Vendor a smooth transaction and a business that you will return to again in the future.

First off, If you are new here at RCC. I would like to take the time on behalf of all the Vendors to welcome you. RCC is a pretty large and tight community and at times can be a little overwhelming. But as you look around the threads you will realize that we all try our very best by taking care of our own, I believe that is what makes RCC unique, and why I have choosen to be one of the vendors here.

Another thing that makes this website Unique is that because of the large tight knit family RCC has. RCC is able to host several different kinds of vendors that have a special talent, Useful manufactering skill, or a store that is specifically taylored to Crawling and its members.

In this measure you should realize that many of these vendors do their very best to answer your questions in a timely manner as well as taking care of your needs. We as Vendors do understand that you need your items quick and in that there are some key facts that you should take into concideration.

There are some Vendors here at RCC that are able to attend to the consumer in a more quick process. It is because of their size and capabilties that they are able to do this and therefor can get your product to you faster. On the other side of the coin you should also realize that some of the vendors here are a single man opperation's that simply manufacture or produce unique items that can take time and can not be shipped out immediately.

This is not saying those vendors care any less for you the consumer, This is basically saying that as a small opperation or company, they are limited to how fast a product goes out to you. The reason for this is simply because those small companies do not sell enough product to sustain a full time business so those companies generally do the orders after a day at a regular job or on the weekends.

Us vendors are just like you, We enjoy Rock crawling as much as you do and we care about our fellow crawlers just alike.

So in short, please take the time to understand the products we are introducing to you and what it means to us, the Vendors. Knowing that you continue to return again and again to buy our product. And if you have any questions, Please feel free to P.M. us or email us and allow us time to attend to your questions.

Again on behalf of the RCC Vendors, thank you.

[Code454]

Great write up Norm now lets hope this will help when you see someone complain that they didnt get there product instantly and open up there eyes and realise that they are not the only one that wanted that product and must wait a few days for great vendor products."thumbsup"

Cody

[gunnar]

Thanks for the great post. As a one-man operation, I try as hard as I can to keep all customers happy, sometimes that is not always possible, as my time is limited to "do work". All I can say is I will try my best to keep as up-to-date as I can."thumbsup"

[run2jeepn]

x2

The Vendors here on RCC bring you the most up todate Crawler related items you can't get any where esle.

You can't get Custom a Painted Body of your likes from Towerhobbies.
You can't get a HaVoc, T1E, KK, Vanquish Incision, superjuice, etc, etc from Towerhobbies.
You can't get Adjustable offset Delrin Beadlocks from Towerhobbies.
You can't get all the Cool CNC Scale items from Rc4wd at Towerhobbies.
Berg Lock-outs, (Or really anything for a Berg, but from RCC Venders)
Handwound Motors,
Torque Master Pro ESC,
Delrin Links, Skids and Chassis's
etc, etc, etc

The list goes on...... Were do you think the Bender Chassis, GC1, The Stick and NN all came from. Here on RCC from Venders on RCC. None of these items can not be bought from other sites...

And the only way any of these items were even brought to RCC was from the help of RCC Customers.

I'd say over 95% of the Vendoers here. Have a Full Time job on top of the Crawler parts. You might has well add Family on to of that as well. We do our best to answer PM's, E-Mails, Phone calls, Text's and so on. We try out best to get products produced, packaged and shipped. But these things take time. None of us have huge factorys with 100's or even 5 employees. So it may take us some time to get all of the items together and shipped. Sometimes if all the planets and stars are lined up. We can ship that day. Which does happen a lot. Just don't freak out and think we are cheating, ripping off, scamming you for your money.

If you need an item really fast even over night. Give us a PM or E-mail. If we have it we will go out of our way to try and make that happen.


Thanks
Jarod

[Jeepial]

x10 on all that guys...Great thread Team3Six.."thumbsup" I hope it opens some eyes..

[KrawlerKonceptz]

x2

The Vendors here on RCC bring you the most up todate Crawler related items you can't get any where esle.

You can't get Custom a Painted Body of your likes from Towerhobbies.
You can't get a HaVoc, T1E, KK, Vanquish Incision, superjuice, etc, etc from Towerhobbies.
You can't get Adjustable offset Delrin Beadlocks from Towerhobbies.
You can't get all the Cool CNC Scale items from Rc4wd at Towerhobbies.
Berg Lock-outs, (Or really anything for a Berg, but from RCC Venders)
Handwound Motors,
Torque Master Pro ESC,
Delrin Links, Skids and Chassis's
etc, etc, etc

The list goes on...... Were do you think the Bender Chassis, GC1, The Stick and NN all came from. Here on RCC from Venders on RCC. None of these items can not be bought from other sites...

And the only way any of these items were even brought to RCC was from the help of RCC Customers.

I'd say over 95% of the Vendoers here. Have a Full Time job on top of the Crawler parts. You might has well add Family on to of that as well. We do our best to answer PM's, E-Mails, Phone calls, Text's and so on. We try out best to get products produced, packaged and shipped. But these things take time. None of us have huge factorys with 100's or even 5 employees. So it may take us some time to get all of the items together and shipped. Sometimes if all the planets and stars are lined up. We can ship that day. Which does happen a lot. Just don't freak out and think we are cheating, ripping off, scamming you for your money.

If you need an item really fast even over night. Give us a PM or E-mail. If we have it we will go out of our way to try and make that happen.


Thanks
Jarod

Krawler Konceptz has only started as a vendor on here a couple months ago.
Here is some background.

We are a team of 2 husband and wife. We are raising 2 children and one in the oven( 8weeks n counting). Our oldest one has Trisomy 21(Down Syndrome).
Needless to say the items we make are something that we enjoy like a hobby,(gives me the "mom" something to work on during kids nap time and breaks) which helps offset the costs of our RC Hobby "addiction".
So between juggling full time job, full time mom, the items sometimes do take a couple extra days to be shipped out.
We appreciate all the orders and the customers patience. Each order is Kustom done and communication between Vendor and Customer is very important in the success of KK.


Thanks Michelle and Rob