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02-15-2008, 09:16 AM | #1 |
Newbie Join Date: Nov 2007 Location: Is this a trick question?
Posts: 43
| Ordered my "Edge" and have some questions?
Well I ordered my Edge and I was wondering if anyone else here has any issues with TCS not returning E-mails or messages left on the message service on the home page? I read about how great they are and how good the customer service is but what gives i cant seem to get a response. I have ordered from them in the past and service was good but this time it sucks. |
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02-15-2008, 09:20 AM | #2 |
Quarry Creeper Join Date: Dec 2007 Location: OP KS
Posts: 203
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I am sure that they're just busy. I have never had issues with them.
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02-15-2008, 09:21 AM | #3 |
20K Club Join Date: Jul 2004 Location: Sending illegals home one Hayabusa at a time.
Posts: 22,981
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Response time is slower right now due to very high sales volumes which also means very high amount of e-mails from customers. Kevin will get back to you as soon possible.
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02-15-2008, 09:23 AM | #4 |
Rock Crawler Join Date: May 2007 Location: Prescott
Posts: 796
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02-15-2008, 09:36 AM | #5 |
Rock Crawler Join Date: Sep 2007 Location: Petaluma
Posts: 607
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I've never had a problem.just give a day or two... |
02-15-2008, 09:37 AM | #6 |
Newbie Join Date: Nov 2007 Location: Is this a trick question?
Posts: 43
| Thanks I knew it had to be somthing like that. I was not complaining but it more of a question. I want to thank you for the response |
02-15-2008, 11:00 AM | #7 | |
20K Club Join Date: Jul 2004 Location: Sending illegals home one Hayabusa at a time.
Posts: 22,981
| Quote:
If you have questions about a product I may be able to help as well, e-mail me (no PM's, I have too many unread already). If it has to do with product availabilty then you will just have to wait for Kev though. | |
02-15-2008, 02:19 PM | #8 |
Newbie Join Date: Nov 2007 Location: Is this a trick question?
Posts: 43
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Hey thanks I think I have gotten a lot of information with all the hours of reading on these forums. I will post some pics after my build is complete and maybe some durring the progress if I can stop long enought to take pics cause when I start all I want to do is finish. This place is great with way more information than one could possibly take in over a years time any way thanks guys. I believe i ordered everything I need to complete this thing 1 Edge chassis 1 Body panel kit 1 Edge Acc kit! |
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