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Thread: Ordered my "Edge" and have some questions?

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Old 02-15-2008, 09:16 AM   #1
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Default Ordered my "Edge" and have some questions?

Well I ordered my Edge and I was wondering if anyone else here has any issues with TCS not returning E-mails or messages left on the message service on the home page? I read about how great they are and how good the customer service is but what gives i cant seem to get a response.
I have ordered from them in the past and service was good but this time it sucks.
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Old 02-15-2008, 09:20 AM   #2
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I am sure that they're just busy. I have never had issues with them.
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Old 02-15-2008, 09:21 AM   #3
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Response time is slower right now due to very high sales volumes which also means very high amount of e-mails from customers. Kevin will get back to you as soon possible.
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Old 02-15-2008, 09:23 AM   #4
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Quote:
Originally Posted by Harley0706 View Post
Response time is slower right now due to very high sales volumes which also means very high amount of e-mails from customers. Kevin will get back to you as soon possible.

I would have to agree with that.
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Old 02-15-2008, 09:36 AM   #5
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I've never had a problem.just give a day or two...
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Old 02-15-2008, 09:37 AM   #6
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Quote:
Originally Posted by Harley0706 View Post
Response time is slower right now due to very high sales volumes which also means very high amount of e-mails from customers. Kevin will get back to you as soon possible.
Thanks I knew it had to be somthing like that. I was not complaining but it more of a question. I want to thank you for the response
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Old 02-15-2008, 11:00 AM   #7
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Quote:
Originally Posted by ejs08 View Post
Thanks I knew it had to be somthing like that. I was not complaining but it more of a question. I want to thank you for the response
Anytime

If you have questions about a product I may be able to help as well, e-mail me (no PM's, I have too many unread already).

If it has to do with product availabilty then you will just have to wait for Kev though.
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Old 02-15-2008, 02:19 PM   #8
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Hey thanks I think I have gotten a lot of information with all the hours of reading on these forums. I will post some pics after my build is complete and maybe some durring the progress if I can stop long enought to take pics cause when I start all I want to do is finish. This place is great with way more information than one could possibly take in over a years time
any way thanks guys. I believe i ordered everything I need to complete this thing 1 Edge chassis 1 Body panel kit 1 Edge Acc kit!
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