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Old 01-21-2009, 12:19 PM   #1
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Default Dna help!!
i have a dna dig and it has torn the front output shaft apart pulled out the screws and the whole nine yards... i called dna twice no answer and i need to know how to get replacement outputs and all or that if it warrenty or not. so does anyone have info maybe the dna rep on here could help!? thankss
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Old 01-21-2009, 12:30 PM   #2
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Eeek Sounds familiar...
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Old 01-21-2009, 12:30 PM   #3
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I'd like to see some pics and details of exactly what happened. At that point we discuss how to resolve it. Please send an email to myself (addy in my sig) and also to customerservice@dna-rc.com and we will get you fixed up. We weren't avoiding your call, we are out and about trying to get parts made so sometimes the phone is out of reach.

Thanks,

Don
DNA R/C
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Old 01-21-2009, 12:32 PM   #4
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Eeek Sounds familiar...

Come now Diezel...we both know you are a power hungry trigger happy driver; that is why we are working on the new HD dig components.

Don
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Old 01-21-2009, 12:41 PM   #5
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Power hungry... Yes. Trigger happy. Negative good sir!


I know their coming. Just sounds identicle to what happend to me.
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Old 01-21-2009, 12:51 PM   #6
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that is why we are working on the new HD dig components.

Don

Don that is what I like to hear I know my pulle rmotor is gonna destroy mine soon lol.
These cant come out quick enough
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Old 01-21-2009, 03:39 PM   #7
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I'd like to see some pics and details of exactly what happened. At that point we discuss how to resolve it. Please send an email to myself (addy in my sig) and also to customerservice@dna-rc.com and we will get you fixed up. We weren't avoiding your call, we are out and about trying to get parts made so sometimes the phone is out of reach.

Thanks,

Don
DNA R/C
sweet thank you i understand your a small company and thank you for your speedy response i have to take it apart but i will try and send you an email hopefully tonight or tomorrow.! thanks don!
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Old 01-21-2009, 06:44 PM   #8
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how bout posting the pictures here for all to see what might be needed in our DNA dig's soon, maybe .............bob

....
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Old 01-21-2009, 07:48 PM   #9
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hd dig components you say?

any chance of a chromally rebuild kit?
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Old 01-22-2009, 12:12 PM   #10
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Quote:
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hd dig components you say?

any chance of a chromally rebuild kit?
Ya, that would be great!!

I am running Yotachumps front chormo outdrive, but would really like to be able to upgrade the the dig internals as well!! Unfortunately, I DO have a heavy trigger finger and am running 14.4v!

Keep up the good work DNA!
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Old 01-22-2009, 12:18 PM   #11
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I can't wait for the hd dig parts, I had to put a full size jr servo on mine to keep it in lock or 4wd plus I got sick of burning up those wimpy hitec 225mg servos. lol.
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Old 01-22-2009, 03:18 PM   #12
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I also had to bump up too a fullsize servo to keep the dig closed when doing some crazy wheelin....


11.1v lipo and a handwound 35t is enough to destroy some stuff....Its no puller though LOL


HD parts are coming.....Need some testers ?? ahdhahahaaaaa
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Old 01-22-2009, 04:41 PM   #13
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heres some pictures.
Click the image to open in full size.Click the image to open in full size.Click the image to open in full size.Click the image to open in full size.
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Old 01-22-2009, 06:22 PM   #14
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I havent hurt the outputs yet...But I did wear a center COG just like that...

It just slowly started rounding off and then failed....


You did a pretty good number on those outputs !!
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Old 01-22-2009, 06:31 PM   #15
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CARNAGE , sweet I bet you were having fun when that happened.
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Old 01-22-2009, 06:35 PM   #16
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i think it has just been time... i mean i use is almost every day. so i dont know. i dont have very powerful anything what so ever. 55 turn crappy esc and a 1300 battery not even a lipo. i dont know!
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Old 01-22-2009, 09:05 PM   #17
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there are 2 guys down here in aus that between them have killed every part in there digs
including the sifting rod


1 of them has had some custom steel parts made, and thats fixed the issue
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Old 01-22-2009, 09:26 PM   #18
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i think it has just been time... i mean i use is almost every day. so i dont know. i dont have very powerful anything what so ever. 55 turn crappy esc and a 1300 battery not even a lipo. i dont know!

Email replied.

Don
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Old 01-22-2009, 10:43 PM   #19
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Same exact thing happened twice to me also. Glad to here HD parts are in the works.
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Old 01-23-2009, 01:57 AM   #20
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Email replied.

Don
thanks don your the man!
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