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03-28-2011, 11:54 AM
| #1 |
| Quarry Creeper Join Date: Dec 2008 Location: Bend
Posts: 306
|  Rc4wd aggravation!
So here I am again waiting days and days for rc4wd to ship an "instock" set of tires. It's my own fault for ordering from them. It will be the last. They have good stuff but when are they going to get their shipping department figured out. Rpp is the way to go. I can order on monday and it will be here on wed and I'm a few states away. Just wanted to throw my 2 cents .
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03-28-2011, 11:59 AM
| #2 |
| Quarry Creeper Join Date: Feb 2011 Location: Vancouver Wa, USA
Posts: 209
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My first order from RC4WD was a XR4 radio, it got to me in three (3) days. I just ordered a Dig II from them, got an e-mail from them the day after ordering it saying it had been shipped. So far so good. My .02
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03-28-2011, 12:26 PM
| #3 |
| I wanna be Dave  Join Date: Dec 2005 Location: Tax Nation
Posts: 2,289
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Ive been waiting on my puller tires from rcslowwd for a couple weeks now... at least they sent my pinions.
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03-28-2011, 12:29 PM
| #4 |
| Quarry Creeper Join Date: Dec 2008 Location: Bend
Posts: 306
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They have never shipped to me in a timely manor. Not once. Always seems to be an issue.
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03-28-2011, 12:36 PM
| #5 |
| ~THE SCALE SHOP~ Join Date: Apr 2006 Location: KILLEEN TX
Posts: 10,056
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ive always had great service and speed from rc4wd.
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03-28-2011, 12:40 PM
| #6 | |
| Rock Crawler Join Date: Sep 2008 Location: Salem,Oregon
Posts: 662
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03-28-2011, 12:53 PM
| #7 | |
| I wanna be Dave Join Date: Dec 2008 Location: ?
Posts: 5,055
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x2 never a problem | |
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03-28-2011, 01:26 PM
| #8 | |
| Quarry Creeper Join Date: Dec 2008 Location: Bend
Posts: 306
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03-28-2011, 01:33 PM
| #9 | |
| I wanna be Dave Join Date: Dec 2005 Location: Tax Nation
Posts: 2,289
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I call bs on that... you have complained about slow shipping several times | |
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03-28-2011, 01:52 PM
| #10 |
| Quarry Creeper Join Date: Jun 2009 Location: Visalia, CA
Posts: 345
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Fast twice, extremely slow once.
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03-28-2011, 02:22 PM
| #11 |
| Quarry Creeper Join Date: Jun 2009 Location: Minnesota
Posts: 247
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Ive never had it where I was like "Wow, this came fast" from Rc4wd, but I can remember a couple times saying to myself "About god damn time" and even a "this is my last time every ordering from them". Their products are awesome, just there shipping department sucks ass. Go and use their distributors. Get the same parts faster, thats what I do.
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03-28-2011, 05:59 PM
| #12 |
| Quarry Creeper Join Date: Dec 2008 Location: Bend
Posts: 306
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Rpp is Soooo much faster shipping.
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03-28-2011, 06:07 PM
| #13 | |
| Quarry Creeper Join Date: Oct 2010 Location: Paragould
Posts: 368
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03-28-2011, 06:22 PM
| #14 |
| RCC Addict Join Date: Jun 2008 Location: In the woods
Posts: 1,155
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ordered some stuff from RC4WD saturday night.they sent email saying it shipped today.priority.with confirmation # also. just kinda pricey on shipping.$10.99 parts and costed and extra $9.00 for shipping.  |
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03-28-2011, 08:46 PM
| #15 |
| Rock Crawler Join Date: May 2010 Location: San Antonio, TX
Posts: 901
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I am 2 for 4 with them. I only use them when RPP doesn't have what I am looking for. Twice they have failed to ship in a timely manner. The first time I cancelled my order after 2 weeks waiting, the second time I only waited a week before cancelling. Hit or miss in my experience. |
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03-28-2011, 10:13 PM
| #16 | |
| Quarry Creeper Join Date: Dec 2008 Location: Bend
Posts: 306
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04-01-2011, 08:47 PM
| #17 |
| RCC Addict Join Date: Jul 2009 Location: Ontherocks
Posts: 1,980
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ordered the light kit a few months ago. week and a half later still no tracking #. Emailed them asking whats up. and based on the reply it seems like they forgot about my order entirely. I got them 4 days after that. Its kind of a letdown for a company like rc4wd. they have nice stuff and i would expect it in a timely manner. I happened to get my mud pluggers directly from TGN and they shipped out next day and got them the end of the week
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04-01-2011, 08:54 PM
| #18 | |
| Rock Crawler Join Date: Jun 2010 Location: Forsyth County, Georgia
Posts: 617
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04-01-2011, 09:40 PM
| #19 |
| I wanna be Dave Join Date: Dec 2006 Location: In Cali.
Posts: 4,109
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Hey guys, Shipping has been backed up since the holidays. We are working to get caught up. The last thing anyone in our company wants to do is hold up orders. Our shipping team works very hard each day. We have improved a great deal over the past couple years. We continue to work harder to fix shipping issues. We hope to have live inventory on our site in the next 6 months. This will solve a great deal. We have over 1000 items we manufacture and ship daily. I always encourage everyone to use our distributors and dealers as they are quicker and most times cheaper on shipping. Support them, please. I will have meeting with the shipping team Monday to get a solution. I do thank you for posting, without this we do not know what we can improve on. Major issues, send me a PM. I will get to you ASAP. Thank you. Tom |
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04-02-2011, 03:28 AM
| #20 |
| Quarry Creeper Join Date: Jun 2009 Location: Minnesota
Posts: 247
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Slow because of the holidays?? Dude it's April. I dont mean to be a jerk or anything but to blame it on the Holidays still when a 1/3rd of the year has gone by? C'mon man.. I would have rather of just heard the response of "We're sorry, our shipping department sucks but is something we're trying to work on." At least that one is believable. Again though, you guys make killer products. Some of my favorites out there, just cant wait for the day the shipping is consistent and as awesome as the products. |
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