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BILLYGOAT · 01-22-2009, 09:35 PM

i had a mamba max put on a magic smoke show. when i studied further . i had reverse but no forward. i called castle and Thomas in tech took the time to explain things clearly and precisely. i did not understand the inner workings bot now that i do i wanted to share . in brushed mode, the esc uses 3 fet's for forward and 3 fet's for reverse . well mine burned the 3 forward fet's. in brushless mode it switches between the 6 for forward and reverse. after trying to reprogram, testing output v. and some other trouble shooting we concluded it was dead. i sent it in . and they fixed it under warrentee . castle creations has my buisness for life . great support and no problems at all.(except a dead esc.) so thanks castle.

i posted here because i thought there was some tech value to my rant.

TURTLE · 01-22-2009, 11:14 PM

I agree they are really helpful. I sent a motor in a while ago and when I call them, they are really nice and are giving me a brand new one in replacement.
Keep in mind I beat the hell out of it, dented can broken shaft and just shy of being a year old.
They definatley have my business.

the3kid · 01-23-2009, 06:25 AM

+1 solid support, great company

rex cars · 01-23-2009, 05:06 PM

another +1 to castle customer support. props to Joe for excellent help

01-22-2009, 09:35 PM	#1
BILLYGOAT RCC Addict Join Date: Apr 2007 Location: RAMBLIN Posts: 1,713	castle creations big help!!! i had a mamba max put on a magic smoke show. when i studied further . i had reverse but no forward. i called castle and Thomas in tech took the time to explain things clearly and precisely. i did not understand the inner workings bot now that i do i wanted to share . in brushed mode, the esc uses 3 fet's for forward and 3 fet's for reverse . well mine burned the 3 forward fet's. in brushless mode it switches between the 6 for forward and reverse. after trying to reprogram, testing output v. and some other trouble shooting we concluded it was dead. i sent it in . and they fixed it under warrentee . castle creations has my buisness for life . great support and no problems at all.(except a dead esc.) so thanks castle. i posted here because i thought there was some tech value to my rant.

01-22-2009, 11:14 PM	#2
TURTLE Gettin’ back on the horse Join Date: Feb 2006 Location: Hoonsville Posts: 6,671	I agree they are really helpful. I sent a motor in a while ago and when I call them, they are really nice and are giving me a brand new one in replacement. Keep in mind I beat the hell out of it, dented can broken shaft and just shy of being a year old. They definatley have my business.

01-23-2009, 06:25 AM	#3
the3kid Quarry Creeper Join Date: Dec 2008 Location: Suburbs Posts: 406	+1 solid support, great company

01-23-2009, 05:06 PM	#4
rex cars Pebble Pounder Join Date: Dec 2008 Location: Tomball, Tx Posts: 168	another +1 to castle customer support. props to Joe for excellent help

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