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05-17-2011, 04:06 PM | #1 |
Pebble Pounder Join Date: Sep 2010 Location: Far from you
Posts: 176
| castle repair support please contact me please
can some one from castle please contact me as to the status of my repair/replacement, i got a brand new mini micro that was faulty and sent it back thru the correct channels and havent heard a thing, i have send many emails and they seem to be ignoring me
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05-17-2011, 04:09 PM | #2 |
MODERATOR™ Join Date: Jul 2004 Location: Ohio
Posts: 18,928
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Hah. No one here, though maybe someone was, about three years ago. Maybe. |
05-17-2011, 06:28 PM | #3 |
I wanna be Dave Join Date: Mar 2008 Location: Wayne county. PA
Posts: 2,507
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go to there website and call there repair number with your order number and find out, i got an email from them after bout 10 days from the time i sent one to them....they will get your product back to you.........bob .... |
05-17-2011, 07:44 PM | #4 |
Pebble Pounder Join Date: Apr 2010 Location: Canada
Posts: 161
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.....your part is broken....it is currentlly being replaced or repaired and shipped to you it will arrive in 2 weeks to 90days Theres your answer Last edited by Dabandit1; 05-17-2011 at 07:47 PM. |
05-17-2011, 11:01 PM | #5 |
RcBros Hobbies Join Date: Nov 2005 Location: Oregon
Posts: 4,646
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Phone does killer things!
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05-17-2011, 11:15 PM | #6 |
Rock Crawler Join Date: Jan 2010 Location: Arvada
Posts: 783
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CC has been great do deal with. I'm sure you'll be taken care of. If they don't respond give them a call like the other reply says |
05-17-2011, 11:21 PM | #7 |
I wanna be Dave Join Date: Nov 2010 Location: 07456 N. NJ USofA
Posts: 8,314
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05-18-2011, 10:23 AM | #8 | |
Quarry Creeper Join Date: Dec 2008 Location: Australia
Posts: 269
| Quote:
Alternatively he can drop an email to Joe Ford with his details. Joe is a top guy and is always willing to help sort problems. I think that most of the castle staff have been away at Joe Nall for past 8 or 9 days and most would have only returned to work on monday, tuesday or wednesday. | |
05-18-2011, 04:03 PM | #9 |
Newbie Join Date: May 2011 Location: Temecula
Posts: 13
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dont worry. you will get your part back soon. it says on there website there's about a 3 week turn around. I sent my esc in for repair. I waited 3 weeks and sent them an email to find out the status of repair. then the UPS guy showed up 2 hrs later. |
05-18-2011, 05:40 PM | #10 |
I wanna be Dave Join Date: Nov 2010 Location: 07456 N. NJ USofA
Posts: 8,314
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