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Thread: Hitec gets A+ for service!!!

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Old 01-16-2012, 11:45 AM   #1
Rock Crawler
 
Join Date: Aug 2010
Location: Socal
Posts: 699
Default Hitec gets A+ for service!!!

I recently sent in a servo to Hitec that failed on me sometime in the fall of 2010. I was up front and honest when I sent it in. I had no receipt nor did I remember where I bought. All I knew was the general time frame of purchase. I fully expected to hear from them asking for a repair fee. To my surprise roughly 2 weeks later the servo was returned fully functional free of charge. Today I received an e-mail thanking me for using Hitec. Big thanks to Hitec
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Old 01-16-2012, 04:36 PM   #2
I wanna be Dave
 
Join Date: Nov 2010
Location: 07456 N. NJ USofA
Posts: 8,314
Default Re: Hitec gets A+ for service!!!

+1.

I have had some issues with a few HiTec servos, but, they have done me well.

I may have found an issue that was not their fault (but caused the issue), so I will "own up" and offer to kick them (HiTec) some $$ to cover another repair.

The issue was not mine, but another part "in the loop" that "may" have caused a servo failure.

Thus far, I have been happy with HiTec & will STRONGLY recommend their servos & service!

HiTec is ALL we use for our crawlers.......period......(for what it's worth.....)
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