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Old 05-02-2012, 01:19 AM   #1
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Default Hitec warranty is five stars

Name:  ImageUploadedByTapatalk1335943105.361240.jpg
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Size:  45.4 KBIf you are considering a servo you can't go past hitec, look at what my bully did to my 7950, I sent it back expecting to be out of pocket ,found it in mail box all fixed under warranty, how happy am I ,it's great to see a company stand behind there product. Certainly will keep my business.


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Old 05-02-2012, 06:54 PM   #2
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Default Re: Hitec warranty is five stars

hitec is the number 1 in customer support, thats for sure!
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Old 05-02-2012, 07:17 PM   #3
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Default Re: Hitec warranty is five stars

Agreed!!!

Sent a hitec in and a futaba in for repair the same day. Got the hitec back all ready still waiting for the futaba repair parts on back order.....

I will say Futaba is a bit better keeping you informed with online repair status. Not a biggie though as Hitec doesn't mess around they get it done and back in the mail before you remember you sent one out.

Thanks Hitec!!!
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Old 05-02-2012, 07:25 PM   #4
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Default Re: Hitec warranty is five stars

Yup, Hitec can't be beat
Sent my 7950 in twice & they fixed it twice...no questions asked
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Old 05-02-2012, 07:29 PM   #5
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Default Re: Hitec warranty is five stars

Yep hitec is the only thing I will ever run due to customer service!
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Old 05-02-2012, 09:34 PM   #6
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Default Re: Hitec warranty is five stars

how old were your servo's ........bob

....
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Old 05-03-2012, 07:11 PM   #7
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Default Re: Hitec warranty is five stars

lol this is funny because i had one i got one run out of and broke the case were the pin for the gear rides and
was pretty much told were i could put it
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Old 05-03-2012, 07:42 PM   #8
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Default Re: Hitec warranty is five stars

I have several Hitec servos and had to get some warranteed due to my abuse or other reasons and have always had them repaired and sent back. Out of 4 times I have paid once but that was an older servo so kinda expected it.
Great customer service and I am very lucky to have a local rep who comes to my lhs so repair time is usally less then a week!!!
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Old 05-03-2012, 07:47 PM   #9
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Default Re: Hitec warranty is five stars

Quote:
Originally Posted by bob1961 View Post
how old were your servo's ........bob

....
The reciept I sent with it had this date on it. November 8, 2010

I thought for sure i was going to have to pay but nope came back with a new motor no charge!
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Old 05-04-2012, 05:52 AM   #10
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Default Re: Hitec warranty is five stars

Hitec has real good service.

JR sends me new servos, not repaired ones and 3 year warranty.
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