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07-27-2012, 07:52 AM
| #1 |
| Rock Crawler  Join Date: Oct 2010 Location: triad
Posts: 634
|  Spectrum, GREAT customer service!!!
Wanted to share my experience with Spectrum. Recently my Spectrum dx3e started to act very glitchy in the steering channel. Did some diagnosis to make sure it was the Rx/Tx and not the steering servo. My warranty was on edge of expiring but i thought what the heck, i'm going to send it back and see what happens. Took me a month to finally box it up and send it. Got an email from spectrum saying they received it. Two days later had an email from them saying it was on its way back to me. When i received it, they had a note in there saying they upgraded me to a dx3c at no cost in the spirit of customer service. That is great service and they will keep my business for a long time.  |
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07-27-2012, 08:32 AM
| #2 |
| I wanna be Dave Join Date: May 2007 Location: Taylors Falls just hanging with the MNRCRC crew.
Posts: 7,843
| Re: Spectrum, GREAT customer service!!!
I also have only had the best experiences with Spektrum's service very first rate and extremely fast service. |
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