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02-01-2013, 11:51 AM | #1 |
Rock Crawler Join Date: May 2009 Location: Hillsboro, OR / Kapolei, Hi
Posts: 695
| Another testimonial for Hitec's quality of service.
I've run nothing but Hitec servos for most of my RC life. Last week was the first time that I've ever sent a servo in for repair. I sent in a 7950 that I bought used. Of course, I didn't have an original receipt nor did I have a licensed retailer to state. Still, I filled out their RMA form and sent the servo to them. Yesterday, I got it back in perfect working order. No charge. Repair invoice stated, "amplifier replacement." Hitec, you guys are the best. I'm a lifer. |
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02-01-2013, 10:20 PM | #2 |
Rock Crawler Join Date: Feb 2011 Location: s. terra firma
Posts: 519
| Re: Another testimonial for Hitec's quality of service.
That's awesome.
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02-07-2013, 02:04 PM | #3 |
Newbie Join Date: Feb 2013 Location: Oshkosh
Posts: 20
| Re: Another testimonial for Hitec's quality of service.
Wow I have one Hitec, might only stick with them.
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02-07-2013, 04:20 PM | #4 |
Quarry Creeper Join Date: Jan 2010 Location: Lunenburg
Posts: 349
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I've got a Hitec 7954 in a Berg that broke a 3rd gear after a year. They sent me a replacement gear free no problem. Got a Savox 1267 in the Wraith. Broke the 3rd gear after about 3 months. Service rep told me gears aren't covered. Cost me $30 plus shipping. The case on this thing breaks on regular basis. I've replaced it 4 times at $6 bucks a pop plus shipping. Hitec is the way to go. |
02-07-2013, 04:39 PM | #5 | |
Rock Crawler Join Date: Mar 2010 Location: Happy Top
Posts: 777
| Re: Another testimonial for Hitec's quality of service. Quote:
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02-09-2013, 02:43 PM | #6 | |
Pebble Pounder Join Date: Jan 2013 Location: Gilbert
Posts: 144
| Re: Another testimonial for Hitec's quality of service. Quote:
Thanks for sharing your experience. Sometimes you wonder if it makes sense spending the extra money for a servo. Your testimony, plus others as well, has confirmed to spend the extra money and it will repay itself a few x's over. You can't put a price on GREAT customer service. | |
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