| |
| |||||||
 |
| | LinkBack | Thread Tools | Display Modes |
10-07-2005, 08:15 PM
| #1 |
| Newbie Join Date: Oct 2005 Location: Georgetown
Posts: 4
|  Customer service is the Bomb!!
My front axle was boken, talked to them a couple of days ago and they said they would send me a new one. It wouldn't be until next week till I would see it. Today I was standing in my garage and Fed-ex shows up and unloads a huge box. I open it up and to my suprise It is a brand spanking new complete jeep. They sent me the whole frikin thing. So now I have a parts vehical or I might still fix it and then modify the heck out of it and have one stock also... what to do...what to do...
|
|  |
| Sponsored Links | |
| | |
|
10-07-2005, 08:20 PM
| #2 |
| RCC Addict Join Date: Jul 2005 Location: Provo
Posts: 1,868
|
i talked to them 3 weeks ago and have not seen a dang thing they said it was on the way
|
|
| |
|
10-07-2005, 08:47 PM
| #3 |
| RCC Addict Join Date: Jul 2005 Location: Provo
Posts: 1,868
|
and i would hack the livin piss out of the old one and leave the new one stock and did it come with wheels, tires, battery, and body?
|
|
| |
|
10-10-2005, 11:30 AM
| #4 | |
| Newbie Join Date: Oct 2005 Location: Georgetown
Posts: 4
| Quote:
| |
|
| |
|
10-10-2005, 01:57 PM
| #5 | |
| RCC Addict Join Date: Jul 2005 Location: Provo
Posts: 1,868
| Quote:
| |
|
| |
|
10-10-2005, 05:42 PM
| #6 |
| RCC Addict Join Date: Jul 2005 Location: Provo
Posts: 1,868
|
got an email today and it is still on transit
|
|
| |
|
10-11-2005, 06:47 AM
| #7 |
| Newbie Join Date: Oct 2005 Location: in a house
Posts: 5
|
I still can't get through to them....
|
|
| |
|
10-11-2005, 02:31 PM
| #8 | |
| RCC Addict Join Date: Jul 2005 Location: Provo
Posts: 1,868
| Quote:
| |
|
| |
|
10-11-2005, 08:30 PM
| #9 |
| Newbie Join Date: Oct 2005 Location: Georgetown
Posts: 4
|
I did have to e-mail them, I PM them and sent an e-mail directly to the service guy. Got a response back within two days, was not mad in the e-mail just said I was frustrated but loved the product..... baam a new one sitting on my porch within a couple of days.
|
|
| |
|
10-11-2005, 09:20 PM
| #10 |
| Pebble Pounder Join Date: Jan 2004 Location: Strawberry
Posts: 102
|
Glad some are getting good service... After 2 emails, a PM, and a call all I,ve got are run arounds... Customer service may be the bomb for some but for me all I've got where dudd's!! I loved the help I received from customer service when I talked to the guy on the phone. I told the guy what the problem was, which is the same everyone is having and he goes into this big line of telling me how my truck got broke. He told me that I used it in comps (I never have even been to a comp much less drove in one) he continued to tell me what happend was I got hung up on a rock and kept hammering it untill it snapped. He was eager to help me though, he told me I could decide between axles or a full chassis and if I wanted the full chassis he could get it out to me for the low,low price of $69.95 shipping included. I'm waiting on another PM or email and if I dont receive any replys back, back they go to wally world (all 4 of them) and the one I have in lay a way now will also be canceled. I guess who ever eats it eats it... I gave them a chance and so far I have received nada.. I do have 4 nice door stops though.
Last edited by Crawl-N-Clod; 10-12-2005 at 09:38 AM. |
|
| |
|
10-12-2005, 08:14 AM
| #11 | |
| Diggin' the new SCX10 II!   Join Date: Mar 2004 Location: Norcal
Posts: 11,402
| Quote:
 I wouldn't send an annoying kid parts if you spammed my mail box with a **** load of your whiny requests. | |
|
| |
|
10-12-2005, 02:24 PM
| #12 | |
| RCC Addict Join Date: Jul 2005 Location: Provo
Posts: 1,868
| Quote:
| |
|
| |
|
10-12-2005, 02:26 PM
| #13 | |
| Pebble Pounder Join Date: Jan 2004 Location: Strawberry
Posts: 102
| Quote:
| |
|
| |
|
10-12-2005, 02:47 PM
| #14 | |
| RCC Addict Join Date: Jul 2005 Location: Provo
Posts: 1,868
| Quote:
| |
|
| |
|
10-12-2005, 03:27 PM
| #15 |
| Quarry Creeper Join Date: Jul 2005 Location: north central IL
Posts: 242
|
Man, I've been waiting over a month and still haven't gotten the parts I was promised. I'm starting to get really frustrated with Nylint. Matt |
|
| |
|
10-12-2005, 03:30 PM
| #16 |
| I wanna be Dave Join Date: Jun 2004 Location: Centennial, CO
Posts: 2,129
|
It is tech because the discussion is about Tech Help from Nylint. This is the nylint forum. Someone gave feedback on the product/help. Where would you suggest we put it BOAR?
|
|
| |
|
10-12-2005, 08:56 PM
| #17 |
| Pebble Pounder Join Date: Jan 2004 Location: Strawberry
Posts: 102
|
Well I think I might be seeing a little light at the end of the tunnel.... I just got an email from the VP/General Manager of funrise asking me to call her. Maybe I can get something done now....
|
|
| |
|
10-12-2005, 09:11 PM
| #18 | |
| Diggin' the new SCX10 II! Join Date: Mar 2004 Location: Norcal
Posts: 11,402
| Quote:
| |
|
| |
|
10-13-2005, 10:40 AM
| #19 | |
| Pebble Pounder Join Date: Jan 2004 Location: Strawberry
Posts: 102
| Update.... Quote:
| |
|
| |
|
10-13-2005, 12:20 PM
| #20 |
| RCC Addict Join Date: Jul 2005 Location: Provo
Posts: 1,868
|
[QUOTE=badger]Oh so you just lied to us, that's even better. [/QUOTEcall it what you want |
|
| |
|
| |
Linear Mode
