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Old 12-28-2005, 08:19 PM   #1
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Default There sending me a new jeep

I called customer service today and told them my jeep wouldnt turn to the left at all, He was like okay well send you a new one under warranty. Im just wondering if there just gonna send a new chassi or all new jeep battery whole kit and kaboodle. What all does the chassi consist of
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Old 12-28-2005, 08:25 PM   #2
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Did you ask them?
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Old 12-28-2005, 08:59 PM   #3
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yeah I did he said he was sending a new jeep its just thats very costly i mean hey thats gotta be close to 50$ with s/h.
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Old 12-28-2005, 09:09 PM   #4
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Does anyone know how long it takes to get one in? They are supposed to be sending me a Jeep and it's been a week so far and I haven't got it yet. I'd hate to e-mail em and have it come in the next day...
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Old 12-28-2005, 10:06 PM   #5
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Quote:
Originally Posted by XDD
Does anyone know how long it takes to get one in? They are supposed to be sending me a Jeep and it's been a week so far and I haven't got it yet. I'd hate to e-mail em and have it come in the next day...
well with the holiday season theyre probably pretty busy. give 'em a lil longer.
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Old 12-28-2005, 10:12 PM   #6
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It took them 2-3 weeks for mine to show up. All I wanted was the front axle since mine was weak. I even offered to pay for it. Oh well.
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Old 12-28-2005, 10:17 PM   #7
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did they actually send you a whole new jeep tires and alll.
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Old 12-29-2005, 08:55 AM   #8
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do you have to send back the broken one?
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Old 12-29-2005, 11:13 AM   #9
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Between my dad and brother and I, we've gotten 3 new nylints from customer service. They send you a whole new jeep!! It usually takes 1-2 weeks.
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Old 12-29-2005, 11:49 AM   #10
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Quote:
Originally Posted by xjbmx
Between my dad and brother and I, we've gotten 3 new nylints from customer service. They send you a whole new jeep!! It usually takes 1-2 weeks.
I hope you guys are actually breaking them and not just calling for extras...

And yes they are taking a while right now, my brother called and they said they wouldnt be shipping any out until after xmas, this was in early december he was told this.
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Old 12-29-2005, 01:00 PM   #11
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yea were breaking them, we seem to have really bad luck with these things!!
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Old 12-29-2005, 01:06 PM   #12
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i called in the middle of december and they said it would be after new years
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Old 12-29-2005, 01:17 PM   #13
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I just got mine Tuesday and used it for the first time yesterday. I was surprised at how loud it was. Not a biggie though. But I did seem to have some weird issues with the throttle not responding. Going to take it out a few more times before I call in though.
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Old 12-29-2005, 02:09 PM   #14
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Quote:
Originally Posted by xjbmx
yea were breaking them, we seem to have really bad luck with these things!!
Not to flame you, cause I've broken a few ...
Are you sure it's "bad luck" & not just driver error?

What is breaking?

I would try to fix it, if I were you.

Mine messed up & I just fixed the clicking by myself. It took 20 minutes instead of calling & waiting 3-4 weeks.
I thought I messed up w/ the glue because it wouldn't turn... ends up that I just tightened the steering bar down too tight, 15 seconds later= Full steering

If you get one from them. Kudos!

Just don't abuse the priviledge.
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Old 12-29-2005, 02:11 PM   #15
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your name says it all. just jokin
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Old 12-29-2005, 09:30 PM   #16
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iv been waiting on one since early november..
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Old 12-29-2005, 10:35 PM   #17
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Quote:
Originally Posted by JeepTJLover
did they actually send you a whole new jeep tires and alll.
I recieved a new inbox unit, just as if it came off the shelf. They also threw in some gazillion bubbles. Besure to fill out the customer service sheet they send and mail it
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Old 12-30-2005, 09:50 AM   #18
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Quote:
Originally Posted by 87Warrior
I recieved a new inbox unit, just as if it came off the shelf. They also threw in some gazillion bubbles. Besure to fill out the customer service sheet they send and mail it
what is the customer service sheet?
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Old 12-31-2005, 08:13 PM   #19
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any body got the link to the info on um? i have mine sitting in the garbage can in my room lol
i got pissed at it cause it only worked in reverse. and the front end didnt work
lol


anybody that can help thanks
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Old 01-01-2006, 12:15 PM   #20
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Nylint Customer Support & Breakage Reports
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