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Old 01-11-2006, 05:34 AM   #1
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Join Date: Aug 2005
Location: Waterford
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Default Customer Service

Has anyone had any luck with customer service in the last month or so? I have tried on emails and the phone with no luck. I am about to pack this thing up and take it back to walmart.
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Old 01-11-2006, 06:09 AM   #2
JJ
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Did you try calling the CS number and then hitting the # sign a few times? It is a trick my wife learned of and it has worked for a couple people. It should get you to a live person instead of voice mail and they will then transfer you to another live person in the proper dept. My replacement chassis showed up yesterday after my wife got through that way just last week. Give it a try.
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Old 01-11-2006, 11:34 AM   #3
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Quote:
Originally Posted by jeepmann
Has anyone had any luck with customer service in the last month or so? I have tried on emails and the phone with no luck. I am about to pack this thing up and take it back to walmart.
hello there,

sorry you've had a hard time getting through...it has been very busy and we are trying to catch up.

please send any emails to me direct at stevestarobinsky@funrise.com and i will get back to you as fast as i can.

Thanks!
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Old 01-11-2006, 12:07 PM   #4
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I had really good luck emailing them. They responded with in a day and I had my new chassis with in two weeks.
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Old 01-11-2006, 01:43 PM   #5
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Join Date: Dec 2005
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Quote:
Originally Posted by trplxj
I had really good luck emailing them. They responded with in a day and I had my new chassis with in two weeks.
same here but one week. GREAT customer service
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Old 01-11-2006, 05:08 PM   #6
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Join Date: Dec 2005
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have had some good luck from the CS im getin my new chassi in the mail probley the 20th or so is what my e-amil said!
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