08-21-2018, 05:40 PM | #1 |
Quarry Creeper Join Date: Mar 2018 Location: Indonesia
Posts: 287
| Kudos to Bowhouse RC
I finally decided to pull the trigger on the low CG battery tray and XL rear brace for my TRX-4 but had a strange message saying that they couldn't ship to Indonesia, where I now live. After I contacted them Nick, one of the co-owners, checked and found that the problem was with the USPS pricing not being available and he fixed it for me as soon as he could. That's the sort of service that turns browsers into customers and keeps customers happy. Many thanks to Nick and I'm looking forward to getting these installed to take advantage of the lower center of gravity that they allow. |
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08-21-2018, 08:03 PM | #2 |
Rock Crawler Join Date: Apr 2017 Location: US
Posts: 639
| Re: Kudos to Bowhouse RC
That's great they took care of you. Good job guys. Always great to see a company step it up like this.
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08-21-2018, 11:59 PM | #3 |
I wanna be Dave Join Date: Apr 2014 Location: North Carolina
Posts: 2,254
| Re: Kudos to Bowhouse RC
Thanks for the support and for sharing your experience. We hope you enjoy the tray!
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09-12-2018, 02:34 AM | #4 |
Quarry Creeper Join Date: Mar 2018 Location: Indonesia
Posts: 287
| Re: Kudos to Bowhouse RC
The battery tray and rear brace arrived faster than anything I have ever sourced from the USA using priority mail despite being only first class. Fitting was simple and everything went together like stock parts. The battery tray does push the batteries back a little further than the stock tray but I had already installed some brass knuckle weights in the front which made the rig too front heavy so that helps balance things out. Thanks again to BowHouse RC for their great service and a special thanks for the inclusion of a pair of battery straps at no cost. |
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