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01-17-2014, 10:41 PM | #421 |
I wanna be Dave Join Date: Feb 2013 Location: NW Indiana
Posts: 3,196
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I just dont understand the lack of any kind of response at all...how long would it take to post a message here and say what is going on and give some idea about any progress in the situation...i realize something was posted early december but keep us updated... Secondly...if you cant handle the order load due to circumstsnces beyond your control...temporarily put a hold on any new orders so you can catch up.... Either way...communicate something! Anything! When i get an email stating my order was completed and shipped....i expect it will be here within 3-5 days...but i never got anything beyond the usps stating electronic notification of shipment received on the 8th of january...nothing else...its now the 17th of january... People telling me to be patient aint cutting it...i want to hear from holmes hobbies... |
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01-18-2014, 01:22 PM | #423 | |
owner, Holmes Hobbies LLC Join Date: Nov 2004 Location: Volt up! Gear down!
Posts: 20,290
| Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors
Here ya go Quote:
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01-18-2014, 02:46 PM | #424 |
I wanna be Dave Join Date: Feb 2013 Location: NW Indiana
Posts: 3,196
| Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors
Thank you for the reply John, I have been in business myself and understand issues come up. I didnt realize just how many orders you guys were behind on, my apologies.
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01-24-2014, 09:15 PM | #425 |
I wanna be Dave Join Date: Feb 2013 Location: NW Indiana
Posts: 3,196
| Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors
I got the motor today John, Awesome Motor, glad I went with the 30T, thanks!
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02-01-2014, 07:35 PM | #426 |
Quarry Creeper Join Date: Sep 2013 Location: post falls
Posts: 369
| Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors
I just placed an order on the Holmes website, the money came out of my PayPal but the website says that the order failed? Anyone else have this problem?
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02-01-2014, 08:30 PM | #427 |
owner, Holmes Hobbies LLC Join Date: Nov 2004 Location: Volt up! Gear down!
Posts: 20,290
| Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors
Happens a few times a year. What's the order number? We can change the status
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02-01-2014, 09:52 PM | #428 |
Quarry Creeper Join Date: Sep 2013 Location: post falls
Posts: 369
| Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors
13551, thank you sir |
02-04-2014, 01:14 PM | #429 |
Newbie Join Date: Feb 2014 Location: Lakeland
Posts: 1
| Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors
Been waiting on my order to be shipped since Thursday, emailed a few times with no response. Order ID 13517
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02-05-2014, 09:29 AM | #430 |
Newbie Join Date: Oct 2010 Location: SALEM
Posts: 11
| Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors
same here i have emailed no response said the motors were in stock when i ordered now says back ordered. Order #13520.
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02-05-2014, 02:53 PM | #431 |
owner, Holmes Hobbies LLC Join Date: Nov 2004 Location: Volt up! Gear down!
Posts: 20,290
| Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors
Thanks for including the order number, we will send an email this afternoon. Both orders have armatures going through production that will finish tomorrow.
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02-05-2014, 03:41 PM | #432 |
Newbie Join Date: Oct 2010 Location: SALEM
Posts: 11
| Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors
thanks john for letting me no cant wait to get them.
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02-13-2014, 07:44 AM | #433 |
RCC Addict Join Date: Nov 2011 Location: Surrey,BC- Canada
Posts: 1,663
| Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors
Got alittle issue with one of my puller 500"s I will be sending these back for repair. Awesome motors Last edited by chevotafun; 02-13-2014 at 07:46 AM. |
02-13-2014, 08:33 AM | #434 |
owner, Holmes Hobbies LLC Join Date: Nov 2004 Location: Volt up! Gear down!
Posts: 20,290
| Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors
The million magnet explosion! We will upgrade you to the production can and endbell from the earlier protos. You will really like the change in performance, your low speed resolution will be better and the motor will have more torque. If this is one of a pair, send both in so they are matched.
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02-13-2014, 10:21 AM | #435 | |
RCC Addict Join Date: Nov 2011 Location: Surrey,BC- Canada
Posts: 1,663
| Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors Quote:
Smoother start up? I can't believe it could get smoother Me like more torque I will be sending both motors in They will be going into the mail today. Last edited by chevotafun; 02-13-2014 at 12:29 PM. | |
02-14-2014, 08:10 AM | #436 |
RCC Addict Join Date: Nov 2011 Location: Surrey,BC- Canada
Posts: 1,663
| Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors
Motors are on there way |
02-14-2014, 09:11 AM | #437 |
Pebble Pounder Join Date: Dec 2013 Location: Keller
Posts: 153
| Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors
JOHN!!! RC4WD Killer Krawler 26# Beast You suggested Puller 500Crawler Type which there are many versions. Which do you recommend? Are you familiar with the Killer Krawler to know the gear rations to compensate for the 25-30# or huge 9.6" tire diameter? Puller 500 Crawl Crawler or Puller 500 Flow Crawler? Crawl 13T, 16T, or 20T 131g ...RACER Flow 30T, 35T, or 40T 144g ...CRAWLER RACER speeds would be great, but not sure if it would be practical or achieavable for such a beast. Why not brushless which seems so popular these days? What about the TorqueMaster Puller combo? the Cobalt Puller with a TorqueMaster ESC? Last edited by MAVERICKJK; 02-14-2014 at 09:13 AM. |
02-16-2014, 08:40 AM | #438 |
Quarry Creeper Join Date: Aug 2010 Location: Varese - Italy
Posts: 319
| Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors
I'm waiting for a motor ordered a month ago, is a very long wait, but what I create moodiness is not only the expected, is the lack of communication... ... it is very sad that the best engine manufacturer, is also the worst in the order management and communication. My 2 cent |
02-16-2014, 12:06 PM | #439 | |
Quarry Creeper Join Date: May 2012 Location: Italy
Posts: 411
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Anyway great quality and performance motors! Btw I also got several questions answered back via email pretty quickly - Slim - | |
02-19-2014, 11:35 PM | #440 |
Quarry Creeper Join Date: Apr 2011 Location: Estonia, Europe
Posts: 235
| Re: Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors
Hi John, I ordered Pro Custom armatures on the 10th, order id: #13620. Order status is backordered, do you have an estimated delivery date for them? Thank you, Heido |
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