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Old 12-19-2011, 03:41 PM   #3201
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Default Re: (HH) Tech Questions and Customer support thread

Thanks. Please notify by email when it is sent or if there are anymore problems.
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Old 12-19-2011, 03:49 PM   #3202
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Default Re: (HH) Tech Questions and Customer support thread

Thanks John! I'll be placing an order for 2 brushed motor repairs and a cobalt puller repair. Should be in your hands sometime this week
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Old 12-19-2011, 04:05 PM   #3203
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Default Re: (HH) Tech Questions and Customer support thread

Quote:
Originally Posted by JohnRobHolmes View Post

I have about 50 in stock right now.

Okay, the reason I asked is that they are showing out of stock on your site as well as pretty much every other site. My local store just informed me they were able to get a waterproofed one in, so it's mine tonight.

Thanks for the great service and prompt replies as always John!
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Old 12-19-2011, 04:18 PM   #3204
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Default Re: (HH) Tech Questions and Customer support thread

thanks for the update john.

i'll put them brxls and handwounds to good use!!
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Old 12-19-2011, 04:30 PM   #3205
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Default Re: (HH) Tech Questions and Customer support thread

I updated inventory for BRXLs on my site, should be about 20 on there available.
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Old 12-19-2011, 05:28 PM   #3206
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Default Re: (HH) Tech Questions and Customer support thread

Hi John
order 7889
Could you please tell me the status of my order? Has it been shipped?
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Old 12-20-2011, 07:42 AM   #3207
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John can you send me one of them 50 BRXL's and a motor before you run out?
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Old 12-20-2011, 09:49 AM   #3208
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Default Re: (HH) Tech Questions and Customer support thread

Quote:
Originally Posted by JohnRobHolmes View Post

Got yours in process now. My apologies for taking a while on it, we should have had it in stock on the shelf but it was not.

all good. thanks for the update. cant wait to get my hands on that badboy.
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Old 12-20-2011, 10:49 AM   #3209
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Default Re: (HH) Tech Questions and Customer support thread

Hey john, everytime I try and plug in my lipo to the brxl my truck jumps on full throttle. Did I break something?

Last edited by Roman5150; 12-20-2011 at 02:57 PM.
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Old 12-20-2011, 11:36 AM   #3210
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Default Re: (HH) Tech Questions and Customer support thread

Feedback - 3rd waterproofed BRXL installed in our vehicles, and nothing but good to say about them

And we test the water-tightness regularly

Thanks JRH
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Old 12-20-2011, 12:54 PM   #3211
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Default Re: (HH) Tech Questions and Customer support thread

Hey John do you have any 13t crawl master motors ready to ship? Thanks
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Old 12-20-2011, 05:46 PM   #3212
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Default Re: (HH) Tech Questions and Customer support thread

Hey John still have not heard anything yet.

Sent ya a box of goodies, confirmed delivery on 11/17.

A little update when ya got some time , please. PM or email, thanks!
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Old 12-21-2011, 07:50 AM   #3213
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Originally Posted by Rock_Diggn_Don
John i have been trying to reach you about my error on my order 8006, i didn`t change from the default wind of 27 i need to change that to 45t please, i hope you get this in time my order status is still in process,and i have your br xl esc in my wish list how soon wil it be in stock .

Thanks

these are going in my axial xr10 biuld

Looking like I didn't catch it in time. If you want to return them for an exchange, just send them back with "exchange" on the outside of the box and I will bounce out the correct wind for you.

Hi John, thanks for fixing my mistake ,gotta say very good customer service for this time of year , the 27t`s are on their way ,should be in your mailbox on 12/22, i put a copy of my invioce in the box, and a note on the outside.
Thanks again
Don
Merry Christmas and a Happy New Year
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Old 12-21-2011, 02:13 PM   #3214
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Default Re: (HH) Tech Questions and Customer support thread

Hey. Placed a order ( #8051 ) on Monday for a BR-XL & 35T motor, just wondering how long it takes to ship it out ?
Thanks Joe
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Old 12-21-2011, 05:11 PM   #3215
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Default Re: (HH) Tech Questions and Customer support thread

I have been waiting about 2 months now for my 16T Crawlmaster Pro 540 handwound motors (x4 of them). I am starting to get upset.
Eddie at Brood has his equivalents in stock and ready to ship and he's been pressing on me to jump ship and go with him. When I even got a reply from HH, I kept getting the same runaround: "they should ship this week or next" but those weeks have long since come and gone. Most of the time, I get no response at all to any of my emails or anything. I would really like to have some Holmes Handwounds in my rig, but I don't know if I can hold out much longer or wish to bear this treatment from a vendor. I have waited patiently, but this is simply getting excessive! Please give me some definitive feedback and answers soon! I would greatly appreciate it!
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Old 12-21-2011, 05:42 PM   #3216
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Default Re: (HH) Tech Questions and Customer support thread

Moved to tech thread.

Last edited by Cheatin; 12-21-2011 at 06:50 PM.
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Old 12-21-2011, 09:49 PM   #3217
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Default Re: (HH) Tech Questions and Customer support thread

Hey, John do have a tracking number for my warranty esc's I sent in? Order number:6603 I sent a few emails a while ago but have not gotten any response.

Thanks
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Old 12-22-2011, 07:13 AM   #3218
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Default Re: (HH) Tech Questions and Customer support thread

Quote:
Originally Posted by DiggyStyle View Post
I have been waiting about 2 months now for my 16T Crawlmaster Pro 540 handwound motors (x4 of them). I am starting to get upset.
Eddie at Brood has his equivalents in stock and ready to ship and he's been pressing on me to jump ship and go with him. When I even got a reply from HH, I kept getting the same runaround: "they should ship this week or next" but those weeks have long since come and gone. Most of the time, I get no response at all to any of my emails or anything. I would really like to have some Holmes Handwounds in my rig, but I don't know if I can hold out much longer or wish to bear this treatment from a vendor. I have waited patiently, but this is simply getting excessive! Please give me some definitive feedback and answers soon! I would greatly appreciate it!
Same here I sent in my stuff maybe a few months ago and I get the same answers to even if I do get an answer. I didnt even get a Order Number and said that my stuff would be sent out next week a month ago and still havent got it or any type of contact with HH after E-Mails, Posts, PM's. After I get my parts I will probably make a For Sale Post.
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Old 12-22-2011, 10:34 PM   #3219
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Default Re: (HH) Tech Questions and Customer support thread

i know this has prob been covered but im not sure where to begin with so many posts. i just bought a used 7t puller motor, i like waterproof and mudproof. is the motor industructable? what can i do to protect it. also i have a traxxas xl-5 waterproof esc will it function with the 7t? if not what is a inexpensive alternative ''under $65''
thankyou for your time and patients if answered.
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Old 12-24-2011, 09:38 PM   #3220
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Got my torquemaster experts in the mail today!!!! It's gonna be a good christmas putting them on and trying them out tomorrow! Thanks john!! :thumbsup:

Last edited by skipxor; 12-27-2011 at 06:40 PM.
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