RCCrawler Forums

BigBrownBeaver · 10-20-2018, 05:08 PM

Drove almost 2 hours today and picked up the new Rustler VXL 4x4, a 5000map 3-lipo battery, and a charger(all by traxxas). They said all had to do was plug the battery in the charger and let it charge. So I get home and the first thing I do is charge the battery.

Well I go to put it in my new car and it doesn't fit. The receipt says all items must be in unopened condition to return. The hobby shop is now closed. so I can't call and ask if they will swap the battery. They don't open until Monday, but I work monday and won't be able to get down there until Friday. Totally sucks...

odomandr · 10-20-2018, 06:28 PM

You didnt research exactly what you needed?

Stray · 10-20-2018, 06:29 PM

Take a pic of the batter plug, and the esc plug on the rustler?

Sent from my LG-H870DS using Tapatalk

BigBrownBeaver · 10-20-2018, 07:03 PM

The battery is to long.

BigBrownBeaver · 10-20-2018, 07:06 PM

Quote:

Originally Posted by odomandr

You didnt research exactly what you needed?

Nope. I figured the hobby shop would be familiar with what they are selling. Not going to make that mistake again. I guess I need to walk in there like they have as little clue as I do...

odomandr · 10-20-2018, 07:14 PM

Not necessarily but if you acted like you knew I wouldn't have argued with you. They probably should have sold you a pigtail adaptor or something similar

BigBrownBeaver · 10-20-2018, 07:27 PM

Quote:

Originally Posted by odomandr

Not necessarily but if you acted like you knew I wouldn't have argued with you. They probably should have sold you a pigtail adaptor or something similar

Honestly its probably Traxxas fault with bad packaging. I have the exact battery it says to get on the box, but it says nothing about battery length on the outside of the box. That seems like something important to let the buyers know.

BigBrownBeaver · 10-23-2018, 10:46 AM

Today was the first day I was able to talk to the hobby shop. Its sounds like they will let me return the battery and and get the one that fits. Even though its been opened, and the receipt says no opened items. I'm bringing everything in this time to make sure everything fits.

10-20-2018, 05:08 PM	#1
BigBrownBeaver Newbie Join Date: Oct 2018 Location: Savannah Posts: 42	Hobby Shop sold me the wrong battery for my new Rustler.. Drove almost 2 hours today and picked up the new Rustler VXL 4x4, a 5000map 3-lipo battery, and a charger(all by traxxas). They said all had to do was plug the battery in the charger and let it charge. So I get home and the first thing I do is charge the battery. Well I go to put it in my new car and it doesn't fit. The receipt says all items must be in unopened condition to return. The hobby shop is now closed. so I can't call and ask if they will swap the battery. They don't open until Monday, but I work monday and won't be able to get down there until Friday. Totally sucks...

10-20-2018, 06:28 PM	#2
odomandr Quarry Creeper Join Date: Nov 2015 Location: US Posts: 456	Re: Hobby Shop sold me the wrong battery for my new Rustler.. You didnt research exactly what you needed?

10-20-2018, 06:29 PM	#3
Stray Quarry Creeper Join Date: Feb 2018 Location: Melbourne Australia Posts: 390	Re: Hobby Shop sold me the wrong battery for my new Rustler.. Take a pic of the batter plug, and the esc plug on the rustler? Sent from my LG-H870DS using Tapatalk

10-20-2018, 07:03 PM	#4
BigBrownBeaver Newbie Join Date: Oct 2018 Location: Savannah Posts: 42	Re: Hobby Shop sold me the wrong battery for my new Rustler.. The battery is to long.

10-20-2018, 07:14 PM	#6
odomandr Quarry Creeper Join Date: Nov 2015 Location: US Posts: 456	Re: Hobby Shop sold me the wrong battery for my new Rustler.. Not necessarily but if you acted like you knew I wouldn't have argued with you. They probably should have sold you a pigtail adaptor or something similar

10-23-2018, 10:46 AM	#8
BigBrownBeaver Newbie Join Date: Oct 2018 Location: Savannah Posts: 42	Re: Hobby Shop sold me the wrong battery for my new Rustler.. Today was the first day I was able to talk to the hobby shop. Its sounds like they will let me return the battery and and get the one that fits. Even though its been opened, and the receipt says no opened items. I'm bringing everything in this time to make sure everything fits.

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