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-   -   problems with spazstik paint company (http://www.rccrawler.com/forum/paint-body/368484-problems-spazstik-paint-company.html)

viper6171 02-24-2012 04:56 PM

problems with spazstik paint company
 
okay has anybody else had a problem with spazstik paint company ( shipping /customer service) ? i ordered some paint from them and have not recieved it nor have i recieved any shipping info , tried calling but phone is constantly busy . also sent two emails still no response .

BC-Brian 02-24-2012 05:24 PM

Re: problems with spazstik paint company
 
I had an issue with them being unresponsive, but he did get back to me and seemed sincerely sorry it took him so long to get back to me. Give em a week, see if they come around.

Rockthrasher 02-24-2012 07:16 PM

Re: problems with spazstik paint company
 
Well, rumor has it that he (Spaz Stix) closed shop. Ive heard that from a few other painters also. I placed an order from him back in November when I heard that this might happen, and still haven't heard from him after many emails. I still have a pretty good stockpile for now, but have since found another source for my paint, especially chrome. Like I said, Spaz Stix closing shop is just a rumor that I've heard, so hopefully he will get things straighted around soon.

caci623 02-24-2012 07:29 PM

Re: problems with spazstik paint company
 
What mirror chrome are you using to substute for the Spaz??!!

j-bird 02-24-2012 07:42 PM

Well back in oct.. I placed a 60$ order from them an waited a month with nothing in the mail and I called them several times an sent many emails without a single response so I filed a pp claim and in ten days I had my money back they never did respond to pp either so I had to order thru three different company's to get all the paint I wanted and it ended up costing me alot more than 60$ but I got what I wanted.. My advise is to go ahead and file the claim because you're not gonna get a response or your paint and then order they tower and eBay search around maybe you can find other places that carry the ultimate chrome I wish I had ordered more if they are outta biz then I won't be able to get it any more and that stuff is awesome all of the spaz stix ready to spray airbrush paint is top of the line I hate to think they went out of biz


J-bird

viper6171 02-24-2012 09:22 PM

Re: problems with spazstik paint company
 
well today i called one of there distributors and heard basically the same thing you guys are telling me , i filed a dispute today but i will probably change that to a claim .

jwalker 02-25-2012 05:27 PM

Re: problems with spazstik paint company
 
Unfortunately I have had this problem. They are a supplier for my painting and I don't even know what the deal is. I even have the owners personal cell number and I can't even get a hold of him directly. I have emailed and called multiple times with no response. Jesse Carr is the owner of Spazstix and I was talking with him a while back and he said his health wasn't doing to good and I hope that there is nothing wrong with him. I had to file a claim and got my money back within a few days through Paypal. I have takin the discount codes out from my signature so no one else will try and order a bunch of stuff with the codes until I hear anything else from Sazstix. I just hope everything is ok with him, I really love their paint and have used them for years.

viper6171 02-25-2012 06:00 PM

Re: problems with spazstik paint company
 
this will be my first time using his paints , i plan on reordering the silver backer from another source since i already have the candy apple red . i may even order some other colors as well just not directly from him . i do hope that his health is okay , i understand health problems , but it would be nice if he had someone taking care of his affairs while he is down ( or at least disable the ordering on his site for the time being)

brookspage 02-26-2012 12:10 PM

Re: problems with spazstik paint company
 
well i guess i wouldnt buy from them anymore

viper6171 03-07-2012 08:35 PM

Re: problems with spazstik paint company
 
update never did get paint but i did get my money back from paypal . i really hope the owner is okay he never responded to paypal either .

caci623 03-23-2012 06:08 PM

Re: problems with spazstik paint company
 
the spazstix line of paints will be available shortly! I will have alot more info in about a week. I'll keep ya posted.


caci623

caci623 03-23-2012 06:56 PM

Re: problems with spazstik paint company
 
Spoke with Spaz owner who confirmed that he has sold his business to a large RC distributor. You can now order their paints from the spazstix website. all prior orders are being filled. You can also order via local hobby stores as most use this distributor. I've been on the distributors site and they have large quanities of spazstix paints.
If you need help with buying their paints, send me a PM
caci

jwalker 03-23-2012 07:40 PM

Re: problems with spazstik paint company
 
Mike, the new owner of Spazstix is working on a new websie that will be alot better also. He has been busy trying to get alot of stuff squared away and they are also about to bring out some new products. The business is up and running again and will soon be 100%.



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