| | #1 |
| Pebble Pounder Join Date: Jun 2009 Location: totowa
Posts: 125
| Well today went to test the rig out for a comp on friday and my front axle broke and. The other one is about to. So tired of axle problems with these axles. These where v2,s i havent had the truck more than 2 weeks up and running. And now this. so i have to pay for second day air and the axles to get up and running for a comp i took off of work to go to. Needed to vent some days i wish i just would have got berg axles. |
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| | #2 |
| Picky Fab'r/Acetal Junky ![]() Join Date: Jul 2006 Location: Arizona Desert/AJ
Posts: 3,107
| Have you contacted RC4WD? They'll send you the new V4's to replace your damaged V2's. |
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| | #3 |
| Pebble Pounder Join Date: Jun 2009 Location: totowa
Posts: 125
| I emailed them before. dont even care about buying them. It is the fact i need them by thursday night. And they dont even have a second day option on there website. Grrrrrr Fustrated at this point. |
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| | #4 |
| Hateraide ![]() Join Date: Dec 2008 Location: Mission BC
Posts: 1,555
| give them an email shout or call and see if they can offer you two day shipping, some sites sometime dont list it but u can get it. so try that |
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| | #5 |
| Pebble Pounder Join Date: Jun 2009 Location: totowa
Posts: 125
| cant find there number on there website . |
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| | #6 |
| Quarry Creeper Join Date: Dec 2008 Location: Aurora Colorado
Posts: 348
| That sucks. I would invest in some of the 5mm ones that letshandleit makes. I have been beating the hell out of my truck for days now with absolutely no issues at all. I ran probably a total of 20 courses in the last 4 days plus some bashing with no issues. I would definately PM some of the RC4WD guys on here I bet they can make something happen. |
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| | #7 |
| Pebble Pounder Join Date: Jun 2009 Location: totowa
Posts: 125
| yea they would be nice. But the problem is i broke the onner shaft where it attaches to the stub axle in the front. The darn pins wore out so bad it stressed all the metal in the axle shaft and oblonged it. Hummm not a bad idea, Who works for them. As i need this sent out tommrow on 2 day mail. |
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| | #8 | |
| support@rc4wd.com ![]() Join Date: Nov 2007 Location: Lancaster, Ohio
Posts: 1,429
| Quote:
Mike can check your order number and may be able to set you up with 2nd day air | |
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| | #9 |
| I wanna be Dave Join Date: Sep 2004 Location: SF Bay Area
Posts: 3,417
| Our website has a next day air option and we can ship 2nd day air too. I have yet seen your email, please remember to send it to us along with your order #. thanks Last edited by rc4wd; 07-06-2009 at 10:29 PM. |
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| | #10 | |
| RCC Addict Join Date: Mar 2006 Location: Xxx
Posts: 1,127
| Quote:
Do they make for bergs as well? | |
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| | #11 |
| Pebble Pounder Join Date: Jun 2009 Location: totowa
Posts: 125
| Well they should be overnighting a new set today thank you rc4wd |
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| | #12 |
| Pebble Pounder Join Date: Jun 2009 Location: totowa
Posts: 125
| Still waiting to heRe from them today sent the money the old ones back but no response email to say everything was ready to go out. I hate the waiting game. I need these shipped today. And rc4wd are not checking emails. Pain in the butt with no phone number to call |
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| | #13 |
| RC Axle Master ![]() Join Date: Mar 2008 Location: Las Vegas
Posts: 526
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| | #14 |
| Pebble Pounder Join Date: Jun 2009 Location: totowa
Posts: 125
| I am going to. Be driving a Berg if these guys don't contact me soon saying the replacement axles where shipped. |
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| | #15 |
| RCC Addict Join Date: Mar 2006 Location: Xxx
Posts: 1,127
| Give them a chance , if they answered in this post then they like any other company should go above and beyond getting you your parts for your comp on friday. They dont have the best CS and its getting better from what I hear , but hey its better then those scammers from the "canyons" . |
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| | #16 |
| Pebble Pounder Join Date: Jun 2009 Location: totowa
Posts: 125
| They got them shipped never got an email untill they shippedbut got to give them props they got them out to me great company quick shipping now I am happy I bought bully axles. Great job rc4wd |
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| | #17 |
| Pebble Pounder Join Date: Jun 2009 Location: totowa
Posts: 125
| But seriously i really want to thank the guys at rc4wd for getting these out so i can make this comp. It means alot to me and will be buying much more from them for sure. Thanks again and keep up the good work. Good customer service brings in more customers. Take it from me i worked in retail for many years. And you guys did right by a broken part which is going to let me comp on friday. RC4WD gets a huge THUMBS UP !!!!!!!!!!!!!!!! |
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| | #18 |
| Looking for scale goodies ![]() Join Date: Dec 2006 Location: In Cali.
Posts: 4,053
| Just need to be patient. It does take time. There are 100-150 + e-mails to go thru everyday. Glad you have been taken care of. Good luck in the comp. |
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| | #19 |
| I'm Dracula, Bitch. ![]() Join Date: Sep 2005 Location: Houston, TX
Posts: 12,288
| Yep, RC4WD has excellent customer service! Rob (I believe the guy listed above as Roborg) was helping me out with an issue with my clod motor mounts last week. He was busting his butt to get the problem fixed! |
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| | #20 |
| I like to #*&^ ![]() Join Date: Mar 2009 Location: sittin in the sky
Posts: 4,388
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