Go Back   RCCrawler Forums > Scale Rigs Brand Specific Tech > RC4WD Trail Finder 2
Loading

Notices

Thread: TF2 Lost in shipping

Reply
 
LinkBack Thread Tools Display Modes
Old 12-06-2017, 07:47 PM   #1
RCC Addict
 
Join Date: Aug 2017
Location: Fredericksburg, VA
Posts: 1,912
Default TF2 Lost in shipping

I ordered a TF2 LWB kit direct from RC4WD on 11/27. I kept expecting it to show up anytime so I contacted RC4WD support today checking on the status of the shippment since the on-line tracking # was not valid. They did some checking and told me it was signed for by someone somewhere but not me and not my address. Color me sad!
Inspector86 is offline   Reply With Quote
Sponsored Links
Old 12-06-2017, 07:58 PM   #2
RCC Addict
 
Join Date: Nov 2016
Location: 1972 born Christian, Chinese.
Posts: 1,321
Default Re: TF2 Lost in shipping

If you paid via PayPal just open case on PayPal to get your money back.
Teng is offline   Reply With Quote
Old 12-06-2017, 08:08 PM   #3
RCC Addict
 
Join Date: Aug 2017
Location: Fredericksburg, VA
Posts: 1,912
Default Re: TF2 Lost in shipping

I will open a PayPal case only if it can't be resolved by RC4WD first.

Last edited by Inspector86; 12-06-2017 at 08:12 PM.
Inspector86 is offline   Reply With Quote
Old 12-06-2017, 08:10 PM   #4
RCC Addict
 
Join Date: Apr 2009
Location: LA
Posts: 1,662
Default Re: TF2 Lost in shipping

I'm sure that if you follow up with RC4WD they will make it right. They should have purchased insurance from the shipper, in which case they can simply file a claim. I would not recommend filing your own claim (PayPal/Visa) unless RC4WD is not able to help you, as it would complicate matters.

Sorry to disagree with you Teng. :(
StomperCrawler is offline   Reply With Quote
Old 12-06-2017, 08:37 PM   #5
Rock Crawler
 
Join Date: Apr 2017
Location: US
Posts: 639
Default Re: TF2 Lost in shipping

That just plain right out sucks big time. Sure hope they will fix the problem. I have ordered a few things from them and only ran into one problem with a part being defective and it took six weeks to resolve from start to finish. They did fix the problem but took forever for such a stupid thing I felt. Good luck to you. Would like to know the outcome.
Levi is offline   Reply With Quote
Old 12-06-2017, 09:01 PM   #6
RCC Addict
 
Join Date: Nov 2016
Location: 1972 born Christian, Chinese.
Posts: 1,321
Default Re: TF2 Lost in shipping

Quote:
Originally Posted by StomperCrawler View Post
I'm sure that if you follow up with RC4WD they will make it right. They should have purchased insurance from the shipper, in which case they can simply file a claim. I would not recommend filing your own claim (PayPal/Visa) unless RC4WD is not able to help you, as it would complicate matters.

Sorry to disagree with you Teng. :(
Well, guess what? I agree with you here Brother. Try to resolve with the seller first, if they are not helpful of all. Then last choice: Open case on PayPal
Teng is offline   Reply With Quote
Old 12-06-2017, 09:09 PM   #7
RCC Addict
 
Join Date: Nov 2016
Location: 1972 born Christian, Chinese.
Posts: 1,321
Default Re: TF2 Lost in shipping

Quote:
Originally Posted by Inspector86 View Post
I will open a PayPal case only if it can't be resolved by RC4WD first.
Just keep us posted and I am really sorry for the lost shipment.
Teng is offline   Reply With Quote
Old 12-07-2017, 03:48 PM   #8
RCC Addict
 
Join Date: Aug 2017
Location: Fredericksburg, VA
Posts: 1,912
Red face Re: TF2 Lost in shipping

Color me happy!

Well it turns out the missing package has been found thanks to a neighbor. Turns out RC4WD shipped the package via DHL which I never use if I can avoid it. The DHL driver delivered the package to the wrong address. My neighbor down the street called me today and informed me that my package was at their house. I took a short walk and picked it up no worse for the wear.

I do want to thank Skyler at RC4WD for his quick response helping track this package from his end.

Merry Christmas!
Inspector86 is offline   Reply With Quote
Reply



TF2 Lost in shipping - Similar Threads
Thread Thread Starter Forum Replies Last Post
Lost touch - lost sircc forum billdconner Comments, Suggestions, and Help 2 10-01-2014 02:42 PM
Shipping options fixed: domestic ground, free shipping over $300, and international kevinlongisland Vendors Market 0 02-01-2013 08:05 AM
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -6. The time now is 03:26 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
Content Relevant URLs by vBSEO ©2011, Crawlability, Inc.
Copyright 2004-2014 RCCrawler.com