09-08-2009, 09:56 AM | #541 |
I wanna be Dave Join Date: Apr 2004 Location: SoCal
Posts: 5,027
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Been away from the shop for the holiday weekend. Let's try PM, PM sent. |
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11-20-2009, 12:08 AM | #542 |
Newbie Join Date: Oct 2009 Location: LaVerne
Posts: 10
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These guys are great to deal with! Always very helpful! I just purchased there bastard jr chassis and made it work in my losi comp crawler, and they helped with the setup!!!
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11-23-2009, 12:21 PM | #543 |
Pebble Pounder Join Date: Apr 2005 Location: World -> Europe -> Italy -> Umbria -> Perugia -> Assisi -> Petrignano di Assisi
Posts: 174
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Anyone know if RCP is away or close during this period??? I've placed an order and paid for it through PayPal on 11/14/2009 but I don't have any infos at the moment. I've sent an email and a PM to rockpiledriver with no answer. Anyone know anything??? |
11-24-2009, 12:05 AM | #544 |
I wanna be Dave Join Date: Sep 2005 Location: USA
Posts: 11,196
| x2 Anyone here from RCP?
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11-24-2009, 10:51 AM | #545 |
I wanna be Dave Join Date: Apr 2004 Location: SoCal
Posts: 5,027
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Garret and Run2 For some reason paypal initially failed the orders and then later accepted them. When this happens our store software only shows the order as failed even though it went through successfully. This happens sometimes but we don't know why. I will get your orders out asap. We normally check all "failed" paypal orders for this reason but for some reason these two were missed.
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11-24-2009, 11:44 AM | #546 |
Pebble Pounder Join Date: Apr 2005 Location: World -> Europe -> Italy -> Umbria -> Perugia -> Assisi -> Petrignano di Assisi
Posts: 174
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No problem, thank you!!! |
12-17-2009, 02:30 PM | #547 |
RCC Addict Join Date: Mar 2007 Location: MS Gulf Coast
Posts: 1,949
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I haven't ordered from RCP in a while but did so this past Saturday and got my stuff in yesterday! Great service guys!
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12-17-2009, 06:52 PM | #548 |
Rock Stacker Join Date: Aug 2009 Location: Caddo Mills
Posts: 78
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I placed my first order with them on the 15th and received my order confirmation, but nothing since. Does anyone know if they send another email stating order status ? I tried to email and call them with no responses. |
12-17-2009, 08:01 PM | #549 |
Rock Crawler Join Date: Nov 2009 Location: Southern, IN
Posts: 862
| i got an order confirmation, invoice, and tracking data. i placed my order on thanksgiving thursday and recieved it the following tuesday. pretty fast i thought. they are probably swamped with orders, i'm sure they didn't forget about you. |
12-20-2009, 11:38 PM | #550 |
Quarry Creeper Join Date: Dec 2008 Location: Bend
Posts: 306
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does anyone know why rcp is "out of stock" on most things? is rcp having any problems? I love them but nothing i want is "in stock"
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12-21-2009, 07:17 PM | #551 |
Quarry Creeper Join Date: Apr 2008 Location: The BoomBoom room
Posts: 408
| Try calling them to check stock. I don't believe the website is being updated as often as needed. I've been there and they've got alot of stuff |
12-31-2009, 03:13 PM | #552 |
RCC Addict Join Date: Dec 2007 Location: (LES) Manhattan, New York
Posts: 1,162
| Great for you, NOT great for me
I placed order yesterday 12/30/2009 I asked for it to be delivered FedEx Standard Overnight for an extra $75 It was processed at 14:33:21 or 2:33pm and my VISA was charged I received the email confirming this but did not receive a tracking number. I called and left message as well as email RCP for a tracking number. Have not gotten a response back so being proactive i called a FedEx representative and explained my situation. FedEx kindly did a search for ALL packages delivered or about to be delivered to my building address starting from yesterday into today. She even checked packages that had missing suite numbers. Outcome: Nothing for today Another call placed to RCP and another email sent. No news as of yet. I'm disappointed. |
01-01-2010, 09:19 AM | #553 |
Rock Crawler Join Date: Nov 2009 Location: Southern, IN
Posts: 862
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they are probably out of the office for the holidays. i placed my last order on thanksgiving thursday and received it the following tuesday. i used 2 day fed-ex. but it didn't get shipped out until monday. which is more than fine because it's the holidays. plus i don't think they ship directly from the store, my tracking info said my package originated from a kinkos' store. just remember that these are regular people with a regular business. not wal-mart or amazon.com. i'm sure your package will get sent to you when they get back in
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01-01-2010, 09:40 AM | #554 |
I wanna be Dave Join Date: Apr 2004 Location: SoCal
Posts: 5,027
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Sorry about that Lobonyc. I have looked into this. While we try, we do not guarantee same day or in some cases (like this) even next day processing of an order. Same day, unfortunately, was not an option for your order due to the time it takes to process and ship the days orders prior to yours, and the fact that It was placed later in the day on the 30th. We were indeed closed New Years eve, and are again today. I am writing this from home. Agian, I appologize for this, but I can assure you this will ship at the first opportunity which will be Monday. |
01-01-2010, 12:44 PM | #555 |
RCC Addict Join Date: Dec 2007 Location: (LES) Manhattan, New York
Posts: 1,162
| no problema
Thank you for your reply. I am easy going and understanding of the situation. All i needed was some type of response and explanation being that this is my first time ordering from RCP. I order all my RC stuff from just 3 vendors. If they don't carry what i want then i wont buy it elsewhere just because i trust them. I've wanted the wreckluse chassis for over a year and decided to step out of character and place an order. ADDENDUM: I received my FedEx package. Just wanted to say THANKS A MILLION!!! The box was very well packaged. Thank you for calling me to let me know it was going out and much thanks for the upgrade.HAPPY NEW YEAR AND WILL CONTINUE DOING BUSINESS WITH YOU GUYS! Last edited by Lobonyc; 01-05-2010 at 10:28 AM. |
01-04-2010, 06:17 PM | #556 |
Newbie Join Date: Jan 2010 Location: Lakeland
Posts: 5
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Excellent service, fast shipping. I made my second order yesterday and already received notification of shipping. Decent pricing also. Thx
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01-06-2010, 09:46 AM | #557 |
Pebble Pounder Join Date: Nov 2007 Location: Santa Ana*O.C.
Posts: 189
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Fast service once again...thanks
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01-14-2010, 02:32 PM | #558 | |
Pebble Pounder Join Date: Dec 2005 Location: MODESTO
Posts: 142
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did this happen to my order also??Order id: #8659 lol I'm just impatient egger to build and i know its only take 1 day to get here seems I'm 5 hrs away Quote:
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01-14-2010, 03:21 PM | #559 | |
I wanna be Dave Join Date: Apr 2004 Location: SoCal
Posts: 5,027
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No it did not. You will receive a tracking number once the order ships, like I told you in the PM you sent. We had a prior commitment and are away from the shop today. Your package will ship tomorrow, I promise. | |
02-14-2010, 11:00 AM | #560 |
Rock Stacker Join Date: Jan 2009 Location: Norfolk
Posts: 56
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I love my new Bastard JR. I am too busy with work to build my own and im kind of an instant gratification kinda guy. This chassis looks sick and its fun as hell to crawl.
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