09-14-2010, 06:11 PM | #1 |
Rock Stacker Join Date: Aug 2010 Location: Toronto, ON, Canada
Posts: 52
| Zno rc?
Hello all, has anybody ordered from ZNO-RC before? I have placed an order (and paid via paypal) on Sunday, but got no order confirmation or anything, and they also do not respond to emails (in which I am asking when the order would ship). Is this normal? Do they process emails / orders maybe only once per week? Thank you for helping... |
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09-14-2010, 07:01 PM | #2 | |
Quarry Creeper Join Date: Jul 2010 Location: Independence
Posts: 368
| Quote:
edit: dont see an email but could have deleted it. or maybe they dont send emails out. i would find them on here and shoot them a pm. Last edited by ctracy; 09-14-2010 at 07:05 PM. | |
09-14-2010, 07:44 PM | #3 |
Rock Stacker Join Date: Aug 2010 Location: Toronto, ON, Canada
Posts: 52
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Thanks. I will then just wait a couple of more days before contacting them here. (checked my mail folder - no communication at all; no order confirmation, no reply to my direct email to them). They are probably busy - so I will be patient...
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09-14-2010, 08:44 PM | #4 |
Rock Crawler Join Date: Oct 2009 Location: home town marsing
Posts: 899
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he's local to me, he's a nice guy and I don't even run his stuff so be patient, he's starting his new web site and all. So he's probably real bezzzy. He trying to make the rs10 better and designing new things for it all the time. he's on here alot . give him a pm he'll more than likely give you a answer one your problem
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09-15-2010, 05:22 AM | #5 |
RCC Addict Join Date: Feb 2010 Location: a house
Posts: 1,986
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i bought alot from them ,great service and products just give them a call they have excellent customer service
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09-15-2010, 11:43 AM | #6 |
Quarry Creeper Join Date: Apr 2010 Location: Idaho
Posts: 226
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Hi Gadgetguy, I apologize for the slow response on my part I was traveling Monday and Tuesday and answering emails all of last week as I could since I was out of town on business. The doors were open however and our shippind dept. was working. We had a rush of orders on wing eliminators and have been working on building our stock back up but all the orders are going out today including yours. As far as confirmation on your order I believe paypal sends a confirmation email after you place your order. If this is not true I am sorry and I will work on getting that fixed. Thank you everyone for your orders and patience. We are going to have some very cool new pics, products, and features very soon on the sight so keep checking in |
09-15-2010, 05:37 PM | #7 |
Rock Stacker Join Date: Aug 2010 Location: Toronto, ON, Canada
Posts: 52
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Thank you for the message. I understand that you were out of town - no need to apologize. I got the paypal confirmation email - most companies send an email of their own as well, I did not know that you do not do that: now I know and all is good. I am looking forward to receiving my order - and I am sure I will order other items from you in the future as well! |
09-29-2010, 01:44 AM | #8 |
Newbie Join Date: Sep 2010 Location: Houtzdale
Posts: 1
| zno rc
i ordred from zno and they never sent me any emails till the day before i got my stuff
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09-29-2010, 08:37 PM | #9 |
Quarry Creeper Join Date: Apr 2010 Location: Idaho
Posts: 226
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We are working on getting an automatic email response set up for all orders placed. With paypal you should recieve an order confirmation though and a confirmation that your order has shipped I have checked that system a few times and it seems to be working alright. I appologize if anyone has had any problems with this. Hopefully we will have our systems caught up to the 21st Century soon . Thanks to all our customers that have stuck with us though. |
09-29-2010, 08:45 PM | #10 |
Quarry Creeper Join Date: Jul 2010 Location: Independence
Posts: 368
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ZNO......top notch man really. guess we have all forgotten what a telephone is for other than texting. LOL. people sometimes forget that all the widgets and do dads used for online ordering etc also come at a cost. hopefully ur prices wont have to go up much. any news on the chassis and 540 gearbox yet?
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10-02-2010, 11:56 AM | #11 |
Rock Stacker Join Date: May 2009 Location: LI
Posts: 98
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Do I hear 540 gearbox's count me in for a pair |
10-02-2010, 02:32 PM | #12 |
Pebble Pounder Join Date: Sep 2010 Location: Brussels/Belgium
Posts: 196
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And about the wing eliminators, do I need to change my upper links or buying somme other things than the one in the kit to put everything in place?
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10-04-2010, 10:11 AM | #13 | ||
Quarry Creeper Join Date: Apr 2010 Location: Idaho
Posts: 226
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However I do have the chassis coming out this week and we will have it up on the site as well as 2 other new products. I hope to have the write up done tomorrow Quote:
Here is the link to the write up on how they bolt in. ZNO-RC Team Car Build | ||
10-04-2010, 05:52 PM | #14 |
Quarry Creeper Join Date: Jul 2010 Location: Independence
Posts: 368
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anxiously awaiting the new parts. keep up the good work and R&D.
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10-05-2010, 12:59 PM | #15 |
Rock Stacker Join Date: May 2009 Location: LI
Posts: 98
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Quote: Do I hear 540 gearbox's count me in for a pair Yes we are working on them still. We really want to get all of our underdog RS10's up to competeing with the big boys. Hopefully I will have some parts done soon but we just want to make sure we have them done correctly. However I do have the chassis coming out this week and we will have it up on the site as well as 2 other new products. I hope to have the write up done tomorrow Quote: And about the wing eliminators, do I need to change my upper links or buying somme other things than the one in the kit to put everything in place? Hey great to hear will be checking for any updates |
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