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Old 02-28-2015, 01:14 AM   #3001
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Default RPPHOBBY.COM- Post public questions,suggestions, or feedback here

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Originally Posted by Duxx View Post
I am also a frequent, and recently frustrated RPP customer. I placed an order on 2/5 at around noon. After sitting on my azz for an hour afterwards playing Forza, I remembered I had forgotten one item on my order. So I called them directly hoping my order hadn't been shipped yet (knowing the chance was slim). Only to be told that my order had already been processed and packaged up. And I'm like, are you kidding me! I just placed the order an hour ago! I was told the best they could do for me was create a new order and place the new item in the box with the original order. So I'm thinking, am I really going to have to open a box that's been reopened, then double taped, just to receive my whole order in less than 3 days coast to coast? All because you guys can't wait more than an hour after I place my order, to see if I call with any items I may have forgotten, before you complete packaging for shipment? It seems that your outstanding customer service has completely bitten you in the azz this time!!!!!!

Yeah, seriously! I think the RPP shipping guys are like firefighters or something! Alarms must go off and these guys run to see who can gather everything up and pack it the fastest. Must be on a bonus program or something. Whoever doesn't beat a stopwatch doesn't get lunch the next day! LOL! You guys are the best! I was afraid I wouldn't get my stuff in time before I leave for vacation at the end of the week; hell, tracking shows it will be here in a few hours!! You guys are the best! What happened to the artistic shipper guy, BTW? I have two of his pieces hanging by my workbench!


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Old 03-02-2015, 11:52 AM   #3002
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

Darn you RPP ordered Friday and received on Monday

Corey and the crew at RPP rock
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Old 03-05-2015, 08:29 AM   #3003
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

When will you have the rc4wd gelande cruiser kit back in stock?
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Old 03-05-2015, 10:48 AM   #3004
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

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When will you have the rc4wd gelande cruiser kit back in stock?

They have not come in yet. In transit by boat. No exact ETA
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Old 03-05-2015, 10:51 AM   #3005
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

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Originally Posted by Rpp Hobby View Post
They have not come in yet. In transit by boat. No exact ETA
Sweet. Will your website updated as soon as you get them? Im gonna place another big order :(
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Old 03-05-2015, 08:34 PM   #3006
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

Any word on VTR232073 (Ascender r&p)?
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Old 03-05-2015, 09:48 PM   #3007
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Any word on VTR232073 (Ascender r&p)?

Monday
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Old 03-05-2015, 09:53 PM   #3008
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

Woohoo!
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Old 03-05-2015, 09:54 PM   #3009
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Originally Posted by Rpp Hobby View Post
They have not come in yet. In transit by boat. No exact ETA

I recieved an email Monday saying that my Gelande Cruiser is "back in stock" and my order is "processing".

Does that mean it's on the boat somewhere between here and there?
Or does that mean mine was actually in hand at your location and being packaged up with the rest of my order readying to be sent out to me?

Always love my boxes on the step covered in that special RPP tape.
The wife has come to recognize that tape and now gives me the "eye" every time she sees it on a box
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Old 03-06-2015, 09:33 AM   #3010
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I usually go straight to the gym after work UNLESS Im expecting packages. Then I swing by the house and run them down to the basement before wife gets home. Hahaha
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Old 03-09-2015, 05:22 PM   #3011
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2 whole hours between my order and shipping confirmation. And on a Monday even!
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Old 03-09-2015, 11:18 PM   #3012
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

1st time I've placed an order and it been shipped but not picked up yet all my others are shipped picked up and gone confused


Finally been updated knew rpp was on top of it its stupid ass USPS slacking lately

Last edited by jdmguy760; 03-09-2015 at 11:39 PM.
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Old 03-10-2015, 12:06 AM   #3013
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

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2 whole hours between my order and shipping confirmation. And on a Monday even!
Same for me today. I absolutely love RPP's service and selection.
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Old 03-19-2015, 05:34 PM   #3014
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

Any idea when you'll have more 1.55 MTZ's? site is saying that currently you only have 1/2 a set in stock.
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Old 03-19-2015, 05:35 PM   #3015
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

How bout 1.9 rock beast when will they be in
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Old 03-19-2015, 05:45 PM   #3016
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

Any idea when you will have hd diff gears for the wraith
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Old 03-19-2015, 09:57 PM   #3017
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

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Any idea when you will have hd diff gears for the wraith
Looks like early April
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Old 03-19-2015, 09:58 PM   #3018
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

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Any idea when you'll have more 1.55 MTZ's? site is saying that currently you only have 1/2 a set in stock.
Should have them in next week. Order is in with RC4WD just waiting on them to ship
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Old 03-19-2015, 10:00 PM   #3019
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

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How bout 1.9 rock beast when will they be in
Crossing fingers for next week
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Old 03-22-2015, 12:27 AM   #3020
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

Are the Honcho Tacoma grille stickers NLA ?
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