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Old 12-17-2015, 09:26 PM   #3161
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

I'm sure that I speak for 100's of people on this forum- please forward the best wishes that Corey and his friend can be at home with family for the holiday. We understated, and respect, their families wishes to keep private matters private, but we also miss him being on here,

Last edited by BigSki; 12-20-2015 at 06:08 PM.
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Old 12-18-2015, 06:55 PM   #3162
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

Just wanted to say thank you to RPP for providing the amazing customer service that they do! Keep up the good work!
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Old 12-19-2015, 08:38 AM   #3163
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

Quote:
Originally Posted by BigSki View Post
I'm sure that I speak for 100's of people on this forum- please forward the best wishes that Corey and his friend can be at home with family for the holiday. We understated, and respect, their families wishes to keep private matters private, but we also miss him him being on here,
Thank you for the wishes BigSki. Corey is improving, but still has a long road ahead of him.

-The Crew at RPP Hobby
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Old 12-19-2015, 09:07 AM   #3164
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

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Originally Posted by Rpp Hobby View Post
Thank you for the wishes BigSki. Corey is improving, but still has a long road ahead of him.

-The Crew at RPP Hobby
That'a great new's , I hope the new year will bring good things to everyone.
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Old 12-21-2015, 12:48 PM   #3165
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

order # 141868 Placed on 12/12/15. Shipped 12/14/15 and still as of today 12/21/2015 waiting to get my order. I know it's out of your hands but you may want to rethink your free shipping. An $800 order should not take a week inside the US.
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Old 12-21-2015, 02:18 PM   #3166
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

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Originally Posted by TAT76 View Post
order # 141868 Placed on 12/12/15. Shipped 12/14/15 and still as of today 12/21/2015 waiting to get my order. I know it's out of your hands but you may want to rethink your free shipping. An $800 order should not take a week inside the US.
TAT76,

Sorry for the delay, but it is clear the USPS "dropped the ball" on this one.

Tracking shows:
The package is delayed and will not be delivered by the expected delivery date. An updated delivery date will be provided when available. Your item arrived at our USPS destination facility in BILLINGS, MT 59101 on December 20, 2015 at 9:59 pm. The item is currently in transit to the destination.

Sorry to hear you are disappointed in our service, but we did everything in our control to get you your order as soon as possible.

-Jim, RPP Hobby
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Old 12-21-2015, 02:32 PM   #3167
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

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Originally Posted by Rpp Hobby View Post
TAT76,

Sorry for the delay, but it is clear the USPS "dropped the ball" on this one.

Tracking shows:
The package is delayed and will not be delivered by the expected delivery date. An updated delivery date will be provided when available. Your item arrived at our USPS destination facility in BILLINGS, MT 59101 on December 20, 2015 at 9:59 pm. The item is currently in transit to the destination.

Sorry to hear you are disappointed in our service, but we did everything in our control to get you your order as soon as possible.

-Jim, RPP Hobby
Sorry Jim, just frustrated and needed to vent. I know it's not you guys and I've had a great experience in the past. Hard to deal with when you need a fix. Making it this far maybe I should just return and sign into treatment.
Again I'm sorry for acting like baby wanting his toy truck..

Sent from my SM-G900V using Tapatalk
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Old 12-21-2015, 03:26 PM   #3168
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

Just received my first order ever from them.... Great customer service. Quick shipping and reasonable prices... I'm happy.
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Old 12-21-2015, 05:45 PM   #3169
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RPP I love you.
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Old 12-24-2015, 06:24 PM   #3170
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

First of all, best wishes for Corey and his friend for continued progress in recovery and for their families.

Second, RPP service is amazing, the USPS even did a great job. Ordered some stuff on Tuesday, tracking said Saturday, no hurry, figured Saturday or later given the holiday season, no problem. Stuff was sitting on my porch this afternoon. Freaking awesome, thanks for the great service.
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Old 12-24-2015, 06:42 PM   #3171
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

I just got my first order yesterday. It sure came fast. Nice parts for great prices. I will order again.
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Old 12-29-2015, 08:01 PM   #3172
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

I ordered just one item from Tower Hobbies late Sunday night. Then Monday afternoon, I placed orders with four other online sellers - Hobby King, Dlux, eBay seller, & RPP. My last order consisted of 13 items from RPP whereas my orders were only one or two items from the other sellers. According to my emails, it was that LAST order that was FIRST to ship!!! RPP Hobby. I am sure it will also be the first shipment I receive... all thirteen items, which gives me lots to play with while I wait for the others to get off their butts. Thanks, RPP, for being excellent to each other! ;)
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Old 01-15-2016, 08:53 PM   #3173
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

RPP, I have strayed, sorry.

Today, I went to buy a radio. Got it in the cart, applied the appropriate coupon code from the site, and was then presented with the least expensive shipping option of over $20. To North Carolina! I checked and rechecked to make sure I'd done nothing wrong, but couldn't find anything less than $20. I am not in a rush, so I hoped to not spend so much on shipping.

I love your service, your product selection, your support of the hobby. Easily 80% or more of my rc money the past ~2 yrs has gone to RPP. Sadly I went to another reputable and popular retailer's web site and found the same radio for the same price with a slightly better coupon, and free shipping. So I bought it there, saved myself over $30. I feel a bit dirty and hope this was an anomaly..............
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Old 01-15-2016, 09:29 PM   #3174
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

any ETA on the rc3wd K5 body set?
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Old 01-18-2016, 03:13 PM   #3175
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

Quote:
Originally Posted by BigSki View Post
any ETA on the rc3wd K5 body set?
ETA is 1-2 weeks. Pre-ordering is available here: RC4WD Chevrolet Blazer Hard Body Complete Set

-Jim, RPP Hobby
#rppcoreystrong
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Old 01-18-2016, 03:16 PM   #3176
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

I haven't had to deal with any customer support, but I'll tell you one thing, orders get processed and shipped fast.
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Old 01-18-2016, 03:19 PM   #3177
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

Keep up the good work in Ukiah boys! (And girls!)
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Old 01-18-2016, 03:42 PM   #3178
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

Thanks RPP for getting me my X-Maxx. Shipping was very fast and well packaged as always. Really appreciate everything. Best place to buy from.

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Old 01-18-2016, 04:25 PM   #3179
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

Quote:
Originally Posted by Cr00zah View Post
RPP, I have strayed, sorry.

Today, I went to buy a radio. Got it in the cart, applied the appropriate coupon code from the site, and was then presented with the least expensive shipping option of over $20. To North Carolina! I checked and rechecked to make sure I'd done nothing wrong, but couldn't find anything less than $20. I am not in a rush, so I hoped to not spend so much on shipping.

I love your service, your product selection, your support of the hobby. Easily 80% or more of my rc money the past ~2 yrs has gone to RPP. Sadly I went to another reputable and popular retailer's web site and found the same radio for the same price with a slightly better coupon, and free shipping. So I bought it there, saved myself over $30. I feel a bit dirty and hope this was an anomaly..............



x2
i hate spending money elsewhere......please give us free or reasonable shipping with out rasing prices... if others can do it so can you
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Old 02-16-2016, 03:22 PM   #3180
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

Do you have an ETA on the ARB winch strap set..?
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