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Old 04-26-2016, 10:25 AM   #3221
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

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Originally Posted by Rpp Hobby View Post
Thank you for the screenshot. The weights in our system were set too high, so when you went to order 4x of each, the weight was WAY too high! They have been corrected. If you ever run into this again, please call or e-mail us and we will make sure you are not overcharged for shipping.

-Jim, RPP Hobby
Good to know! I apologize for posting this complaint before contacting you. In the future I'll contact you first. The awesome customer service continues with RPP.
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Old 04-26-2016, 04:34 PM   #3222
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

RPP got you bro!
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Old 05-16-2016, 03:00 PM   #3223
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

Hi, just wondering if you have an eta on the vanquish scx10 rear shock hoops in black? They are the final piece I need for my truck and my order is 20 off free shipping!
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Old 05-16-2016, 05:27 PM   #3224
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

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Hi, just wondering if you have an eta on the vanquish scx10 rear shock hoops in black? They are the final piece I need for my truck and my order is 20 off free shipping!
Hi wheelyking4x4x4,

Sorry, we have no ETA on the VP SCX10 rear shock hoops in black. We will definitely get more once VP makes more.

Thanks,
Jim - RPP Hobby
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Old 05-17-2016, 10:16 PM   #3225
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

I placed an order yesterday afternoon around 4:00pm and my goodies arrived today! Ukiah to S.F. to Sacramento to Paradise in 14 hrs!

Thank you RPP!
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Old 05-21-2016, 08:14 PM   #3226
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

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Originally Posted by travis c. View Post
I placed an order yesterday afternoon around 4:00pm and my goodies arrived today! Ukiah to S.F. to Sacramento to Paradise in 14 hrs!

Thank you RPP!
This is insane service

I mean think about it. Its like they have a friggin klaxon hooked up to the order alert and a ups guy standing outside the door.

RC4WD is 5 miles from me. Gets here in 10 days looking like it was thrown in a wood chipper.
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Old 05-28-2016, 07:46 AM   #3227
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

Hello RPP, just wondering if you guys are offering a 15% coupon this Memorial Day weekend? Please let me know, I have my cart stocked and ready for check out. -Thanks, Ryan
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Old 05-30-2016, 06:32 PM   #3228
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

Hi Ryan,

Sorry, no sale this weekend. We are spending time with family and remembering those who served.

Thanks,
Jim
-RPP Hobby
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Hello RPP, just wondering if you guys are offering a 15% coupon this Memorial Day weekend? Please let me know, I have my cart stocked and ready for check out. -Thanks, Ryan
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Old 05-30-2016, 08:45 PM   #3229
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

?? I had my basket ready to go too!
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Old 05-30-2016, 08:54 PM   #3230
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

Sorry about that. Support is working on it now. No ETA at this time, but we will post once it is back online.

-Jim
RPP Hobby


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?? I had my basket ready to go too!
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Old 05-30-2016, 10:27 PM   #3231
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

The site is back up and running! RPP Hobby | Radio Controlled Cars, Trucks, Boats, Helis, Planes, Plastic Models


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Sorry about that. Support is working on it now. No ETA at this time, but we will post once it is back online.

-Jim
RPP Hobby

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Old 05-30-2016, 10:33 PM   #3232
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

How many pre-orders for the SCX-10-2 have you gotten so far?
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Old 05-30-2016, 10:53 PM   #3233
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

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Thanks!

Grrrr cart is empty and i added things i "didn't" need and can't remember what they were now....
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Old 05-31-2016, 11:25 PM   #3234
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

A lot! Sorry, we can't share that number with you. Hobbico and Axial have a serious hit with this release.

-Jim
RPP Hobby


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How many pre-orders for the SCX-10-2 have you gotten so far?
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Old 06-16-2016, 09:21 PM   #3235
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

My package shows delivered.... but nothing in the lock box.... GRRRR..
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Old 06-17-2016, 09:21 AM   #3236
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

Order number? We will look into it for you.

-Jim, RPP Hobby

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My package shows delivered.... but nothing in the lock box.... GRRRR..
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Old 06-17-2016, 04:50 PM   #3237
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

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Order number? We will look into it for you.

-Jim, RPP Hobby
Order number
160737

Checked mail today, other packages arrived, but not yours.
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Old 06-17-2016, 05:37 PM   #3238
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

USPS web site shows it as "Delivered, Parcel Locker". Can you ask your neighbors if they got something wrong? If that does not work, please call your local Postmaster and have them look into it. Let's continue the conversation via e-mail to support@rpphobby.com. Please send your order number and that you contacted us on RCC in the e-mail.

Thanks,
Jim
RPP Hobby

Quote:
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Order number
160737

Checked mail today, other packages arrived, but not yours.
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Old 06-19-2016, 08:06 PM   #3239
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

I would just like to say I am new to this hobby. RPP hobby has the fastest shipping I have ever seen .Thanks for the great service.

Sent from my SM-N920V using Tapatalk
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Old 07-18-2016, 09:23 PM   #3240
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Default Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here

Can Corey still be reached VIA usps at the address that you posted in April ?
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