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Old 10-15-2008, 11:34 AM   #361
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WOW very fast shipping. my wife ordered me your red Bruiser for my birthday and said you sent it UPS on monday....Tuesday morning it was at my doorstep you will have my business again and again
Thanks once again Corey
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Old 10-16-2008, 05:08 PM   #362
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Thanks for another great transaction.Great service as always.
Pat
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Old 10-16-2008, 07:06 PM   #363
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Left a voicemail, please call me back on Friday if at all possible.
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Old 10-16-2008, 09:30 PM   #364
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Originally Posted by wrightcs77 View Post
Left a voicemail, please call me back on Friday if at all possible.
I will be out of town tomorrow attending a funeral. So if you need something please E mail as I can get E mails. rpphobby@pacific.net
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Old 10-17-2008, 04:54 PM   #365
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As I said yesterday.Great service.Got my shocks today (i really need to start planning before buying).
Thanks,
Pat
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Old 10-19-2008, 09:49 AM   #366
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Absolutely great service. Got a set of VP DH Pro wheels ordered. Top notch service, definately will be going back to shop here again.
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Old 10-22-2008, 02:13 PM   #367
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u guys gonna have the 80mm shox from rc4wd soon?
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Old 10-24-2008, 06:54 PM   #368
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RPP, thanks for the great service and support for the hobby. Have not had a single problem with an order yet and appreciate the willingness to answer questions. It is obvious that you all love the hobby as well as running your business.
Keep up the great work and I'm looking forward to doing much more business in the future.
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Old 10-24-2008, 06:58 PM   #369
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Thank you everyone. I really love what I do, and strive to give the best customer service I can. I do make mistakes more than I would like and always try and make good on them.
I have a huge amount of awesome customers to work with and you all are always so nice to me even when I goof up

Thank you all
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Old 10-25-2008, 10:54 AM   #370
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I have to say, ya did an awsome job on revamping your website, its looks awsome!!
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Old 10-28-2008, 07:44 AM   #371
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I just wanted to thank RPP hobby for taking care of me thanks. Rocky
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Old 10-30-2008, 07:32 PM   #372
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Thanks for the quick shipping Corey I got my tires today. Thanks for the sticker

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Old 10-30-2008, 08:17 PM   #373
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Incredibly fast shipping and great customer service!
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Old 10-31-2008, 12:18 PM   #374
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I got my order in today. The shirts are NICE!!!
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Old 11-05-2008, 04:45 PM   #375
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Yet another great transaction.
Thanks,
Pat
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Old 11-05-2008, 05:23 PM   #376
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Lightbulb Dig

Do you carry or make a drive shaft dig it maybe something to look into. Thank you
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Old 11-08-2008, 05:35 PM   #377
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Hooked me up twice this week with some killer deals and FAST shipping!!

Thanks man!!
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Old 11-08-2008, 06:55 PM   #378
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Awesome vendor, Thanks for everything Corey.
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Old 11-09-2008, 10:48 AM   #379
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I, along with everyone else on this thred would like to say that you have a greate looking web site. Your products are at a fair price, and in many instances a little less than other venders offer them for. I have but one gripe about your service. I don't like your one size fits all shipping charges. When buying larger items or kits, it's great service, but when only buying small parts, it's too much, and in fact it has prevented me from ordering my parts from you.

From reading all the posts, it's clear that you do not use the least expensive shipping service, and thats fine if I need something fast, I will pay the extra. But why don't you offer some alternitives for shipping. I don't always need my items yesterday, and if I do, I will pay extra for faster shipping.

One item that I am looking for at this time is shown in stock on your web site, and costs about $5. Paying $9 to ship a $5 item is a bit left of stupid, if you ask me. I'm not asking you to ship for free, just give your customers the chance to opt for a less expensive method of shipping, expecially on some of the smaller, less expensive parrts.

Thanks for listening to me.

Wayne
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Old 11-09-2008, 11:08 AM   #380
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Quote:
Originally Posted by MrH View Post
I, along with everyone else on this thred would like to say that you have a greate looking web site. Your products are at a fair price, and in many instances a little less than other venders offer them for. I have but one gripe about your service. I don't like your one size fits all shipping charges. When buying larger items or kits, it's great service, but when only buying small parts, it's too much, and in fact it has prevented me from ordering my parts from you.

From reading all the posts, it's clear that you do not use the least expensive shipping service, and thats fine if I need something fast, I will pay the extra. But why don't you offer some alternitives for shipping. I don't always need my items yesterday, and if I do, I will pay extra for faster shipping.

One item that I am looking for at this time is shown in stock on your web site, and costs about $5. Paying $9 to ship a $5 item is a bit left of stupid, if you ask me. I'm not asking you to ship for free, just give your customers the chance to opt for a less expensive method of shipping, expecially on some of the smaller, less expensive parrts.

Thanks for listening to me.

Wayne

Hi Wayne

Thanks for the post. I agree with you 100% on the fact for smaller item purchases like 5.00 item and 8.99 shipping. I am sure I have lost lots of small single item sales. I am willing to do this though because I beleive it gets most people to order up and try to get the best bang for their buck. I wanted to keep my shipping rate simple for my customers, they always know what they will have to pay. And I would say the majority of my customers are getting 3 times there 8.99 worth paid with how fast we process and ship, and alot of my orders cost more than 8.99 to ship, let alone the time and material costs.

Wayne I am sorry we have not met your needs. Hopefully at some point and time we will be able to.
Maybe not on a smalli item purchase you are talking of, but in another instance. Thanks Corey
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