RCCrawler Forums

Offroader5 · 01-16-2009, 07:54 PM

Quote:

Originally Posted by 2JSC

I just gotta say this... I placed an order yesterday expecting my e-mail confirmation and shipping info this morning. Before I even checked my e-mail this afternoon I got a call. It was Cory telling me one of the items I ordered was out of stock and that he would hold my order for me untill they were in later and then ship them out ASAP. Now THAT is customer service!

Sorry if I didn't sound as enthused as I do now, but I really did appreciate the call Cory. Your number is saved in my phone now.

I KNOW....same exact thing on my last order. I was like..."wow, he CALLED me

"

2JSC · 01-16-2009, 09:04 PM

Quote:

Originally Posted by Offroader5

I KNOW....same exact thing on my last order. I was like..."wow, he CALLED me

"

I know.. I almost didn't answer because of the number, but did.

"Is James there?"
"Yessss....?"

lol

rottenbelly · 01-17-2009, 06:06 AM

Quote:

Originally Posted by Rpp Hobby

Hi Justin I know replacement parts are on the way to you. Let me know how that works out for you please. Thanks Corey

Will do if it ships tuesday i should get it thursday from tx. Will post results.

Mikey007 · 01-17-2009, 11:47 AM

Hi Corey was wondering if you were able to order the low profile michelin tires for the King Hauler? Here is the thread. http://www.gardentrucking.com/yabb/c...num=1207002412 Please let me know as I need ten of these.

Mike

DiEzel · 01-17-2009, 11:53 AM

Yesterday i recieved my order of DNA parts from another dealer and i didnt know i needed to be rod ends. I was told revo ones but didnt know which.

So i called Corey (Sp?) because i knew he stocked dna and im sure he stocked traxxas. Well he was kind enough to take a dna kit OFF THE SHELF open it up, and open up a set of revo rod ends to check for me so i could go and buy them localy, All while over the Phone!!!!

Corey, You got my business from now on!!!!!! No questions!

lukedaemon · 01-17-2009, 01:25 PM

Quote:

Originally Posted by 2JSC

I just gotta say this... I placed an order yesterday expecting my e-mail confirmation and shipping info this morning. Before I even checked my e-mail this afternoon I got a call. It was Cory telling me one of the items I ordered was out of stock and that he would hold my order for me untill they were in later and then ship them out ASAP. Now THAT is customer service!

Sorry if I didn't sound as enthused as I do now, but I really did appreciate the call Cory. Your number is saved in my phone now.

This was the same for me, but I was helped out even further. I explained to Cory what I was trying to get done. He made a few suggestions, a swap on an item or 2 to get the job done and a day or so later and I received the items. We are set, exactly what we needed.

Awesome Customer Service!!

BTW: Cory (RPP), the young man that the parts were for, also named Cory, says thanks as well. His AX10 RTR was not cutting the mustard with plastic links.

Thanks again. We will surely do business in the future with you!

Peace

RPP Hobby · 01-17-2009, 09:36 PM

Quote:

Originally Posted by Mikey007

Hi Corey was wondering if you were able to order the low profile michelin tires for the King Hauler? Here is the thread. http://www.gardentrucking.com/yabb/c...num=1207002412 Please let me know as I need ten of these.

Mike

I tried getting them Mike and the company did not respond to me.

Quote:

Originally Posted by DiEzel

Yesterday i recieved my order of DNA parts from another dealer and i didnt know i needed to be rod ends. I was told revo ones but didnt know which.

So i called Corey (Sp?) because i knew he stocked dna and im sure he stocked traxxas. Well he was kind enough to take a dna kit OFF THE SHELF open it up, and open up a set of revo rod ends to check for me so i could go and buy them localy, All while over the Phone!!!!

Corey, You got my business from now on!!!!!! No questions!

There are 100's of shops out there that sell the same items I sell, So I have to go above and beyond to give you all a reason to buy from me. This is a perfect example. Sure it is a bummer to know a person bought a product from someone else, but I still could not leave them hanging when they needed help.

Quote:

Originally Posted by lukedaemon

This was the same for me, but I was helped out even further. I explained to Cory what I was trying to get done. He made a few suggestions, a swap on an item or 2 to get the job done and a day or so later and I received the items. We are set, exactly what we needed.

Awesome Customer Service!!

BTW: Cory (RPP), the young man that the parts were for, also named Cory, says thanks as well. His AX10 RTR was not cutting the mustard with plastic links.

Thanks again. We will surely do business in the future with you!

Peace

Thank you for posting I am glad it worked out and Cory is up and running

Siggy · 01-17-2009, 11:03 PM

Hi Corey,

Just doing a follow-up on my email/order. Have a Great start for 2009, as well.
Thanks!

RPP Hobby · 01-17-2009, 11:07 PM

Quote:

Originally Posted by Siggy

Hi Corey,

Just doing a follow-up on my email/order. Have a Great start for 2009, as well.
Thanks!

Please Email me I may have missed. Thanks Corey

Siggy · 01-18-2009, 12:13 AM

Will do, thanks for your kind attention.

montereycrawler · 01-21-2009, 10:46 AM

What's the latest on the Chisels?

RPP Hobby · 01-21-2009, 07:10 PM

Quote:

Originally Posted by montereycrawler

What's the latest on the Chisels?

I should be shipping out early next week tuesday most likely

montereycrawler · 01-21-2009, 07:22 PM

Quote:

Originally Posted by Rpp Hobby

I should be shipping out early next week tuesday most likely

Great. Thanks.

Colby · 01-22-2009, 04:00 PM

You guys are life savers!! You were the only place I could find a 45t motor instock at, and got it quick.I will definetly be back for more parts

One question though. I didnt look this up or anything since its not a big deal, but what was the little card i received for?

2JSC · 01-22-2009, 04:04 PM

Quote:

Originally Posted by ColbyTheKid

One question though. I didnt look this up or anything since its not a big deal, but what was the little card i received for?

Just a business card.... I have like 20 of them.

chino438 · 01-26-2009, 12:52 PM

Thanks again RPP!!! Will be back really soon

Colby · 01-26-2009, 05:01 PM

Quote:

Originally Posted by 2JSC

Just a business card.... I have like 20 of them.

Oh, ok. better keep that in my wallet just incase I drive like 1,000 miles to there wearhouse

Typhoon · 01-26-2009, 05:07 PM

Great Company to deal with.
Thanks Corey

fishfever · 01-26-2009, 08:00 PM

Hey cory, when will you be getting more Hi Lift Tamiya Leaf Spring in thanks...

RPP Hobby · 01-26-2009, 09:55 PM

Quote:

Originally Posted by fishfever

Hey cory, when will you be getting more Hi Lift Tamiya Leaf Spring in thanks...

I think I got some in Need to check tomorrow and update the site

01-17-2009, 11:47 AM	#444
Mikey007 Pebble Pounder Join Date: Feb 2004 Location: Manitoba, Canada! Posts: 187	Hi Corey was wondering if you were able to order the low profile michelin tires for the King Hauler? Here is the thread. http://www.gardentrucking.com/yabb/c...num=1207002412 Please let me know as I need ten of these. Mike

01-17-2009, 11:53 AM	#445
DiEzel RCC Addict Join Date: Oct 2008 Location: Alpine,CA Posts: 1,258	Yesterday i recieved my order of DNA parts from another dealer and i didnt know i needed to be rod ends. I was told revo ones but didnt know which. So i called Corey (Sp?) because i knew he stocked dna and im sure he stocked traxxas. Well he was kind enough to take a dna kit OFF THE SHELF open it up, and open up a set of revo rod ends to check for me so i could go and buy them localy, All while over the Phone!!!! Corey, You got my business from now on!!!!!! No questions!

01-17-2009, 11:03 PM	#448
Siggy RCC Addict Join Date: Apr 2008 Location: Singapore Posts: 1,742	Hi Corey, Just doing a follow-up on my email/order. Have a Great start for 2009, as well. Thanks!

01-18-2009, 12:13 AM	#450
Siggy RCC Addict Join Date: Apr 2008 Location: Singapore Posts: 1,742	Will do, thanks for your kind attention.

01-21-2009, 10:46 AM	#451
montereycrawler Nor-CalRCRC Join Date: Dec 2006 Location: Monterey Peninsula Posts: 745	What's the latest on the Chisels?

01-22-2009, 04:00 PM	#454
Colby WOOPOOW!! Join Date: Nov 2008 Location: Atlanta, GA Posts: 4,218	You guys are life savers!! You were the only place I could find a 45t motor instock at, and got it quick.I will definetly be back for more parts One question though. I didnt look this up or anything since its not a big deal, but what was the little card i received for?

01-26-2009, 12:52 PM	#456
chino438 RCC Addict Join Date: Feb 2005 Location: Guam Posts: 1,208	Thanks again RPP!!! Will be back really soon

01-26-2009, 05:07 PM	#458
Typhoon Pebble Pounder Join Date: Dec 2008 Location: Sykesville Posts: 192	Great Company to deal with. Thanks Corey

01-26-2009, 08:00 PM	#459
fishfever Rock Crawler Join Date: Jul 2006 Location: Kelowna BC Canada Posts: 691	Hey cory, when will you be getting more Hi Lift Tamiya Leaf Spring in thanks...

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