Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

just wondering when the handbros cms kit will be in stock for the scx-10
thanks for the great service and fast shipping"thumbsup"

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

Its going to be early march before we see more. Thank you

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

ok thanks"thumbsup"

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

Hello Corey , I sent you an e mail (ourservicerocks) about an order i placed today, I need to add another item so before you ship my package could you please e mail me with the additional cost so everythimg can ship together.
thanks
rb

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

Got it, Order will be held tomorrow and will contact you about the addition tomorrow. Thanks

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

thanks Corey Ill be waiting to here from you"thumbsup"

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

What was your order # let me double check it

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

I placed a $222.94 order with RPP and come to find out one of the parts is on back order after the order was placed, I under stand the web sites isn't always correct but when I called to check on the issue I wasn't pleased with the answers. I've been ordering from RPP for years now and have never had this happen. I'm sure this will all be fixed I figured you needed to be aware of the problem.

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

I am aware of it. It is a short coming of our system and I apologize. Sometimes it is an issue. Unfortunately there is no way to avoid it other than not taking any back orders at all. I try to keep track of items that take to long to get and will not let them back order. I should have the back order item out to you before the end of the week. Thanks Corey

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

Just wanted to say a great Thanx to Corey and Nate. They have great expertise and service for a local shop. They are more than willing to go the extra mile for us local guys and shipping is extremly fast:lmao: for us local guys.
Galen

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

Thanks Galen! Its great to have local guys like yourself coming in and supporting the shop! Fun to see your RC evolve into a custom built rig "thumbsup" Thanks Corey

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

Just put an order together. Now I'm just waiting for the gear head spare to come in to stock. Then I'll be adding something else I noticed I wanted that's on sale. I hope it still is when the spare tire comes in. :mrgreen:"thumbsup"

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

hey cory, i was wondering if you think that you guys might look into maybe seeing about setting up a way to order "stock" axial xr10 axle set? i have asked about something like this on the board here & i think that it might be something that would sell?;-) i know there are alot of factors to think about:shock: i guess do you think that it might be something that could be a possibility??:roll: it would be nice to get something that gets the full axle set without having to "chase" down all the parts list seperately....:cry: any thoughts would be greatly appreciated"thumbsup"

thanks!!!"thumbsup""thumbsup"

(p.s. i am a passed customer....:lmao:)

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

past..."thumbsup"

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

heine,
sorry8) after re-reading i should have said past.... DOOOHH!!!:shock:
good catch!!!:ror:

thanks!!!:mrgreen:

What is the store address??? My GPS won't pull it up. I'm passing thru tomorrow and wanted to check it out.



from my HTC One VX using Tapatalk 2

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

Your back order shipped priority mail today. 9405510200829677028157

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

130 Christy Lane

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

I think this would be pretty pricey

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

Just like you said the back ordered part was shipped out today. Thanks you"thumbsup"

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

thanks for the reply... i have been figuring that..... i was just hoping that maybe there might be a way to make it a little cheaper then buying everything piece meal (somehow:lmao:) anyways thanks again!"thumbsup"

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

Was wanting to see when the 35t HH torque master expert would be back in stock and if and when u will have the complete wraith frame back in?

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

Sorry no ETA on the Holmes motors. Wraith frame possibly this week.

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

Awesome, ill keep my eyes on it.

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

said screw it, selling the ridgecrest and ordered a wraith kit from u guys, u guys earned a life long customer with ur customer service

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

Thank you "thumbsup"

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

any idea when you will have some 110mm King piggyback shocks back in stock?

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

We just ran out. No ETA until RC4WD has them back in.

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

Cory

That order from 2/19/2013 is still not here. Say's should be here 23rd

Looks as it left OAKLAND, CA 94615

How long until we put a claim?

It probably went to Maine for a quick visit to my lost package :)

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Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

Send an E mail ourservicerocks@rpphobby.com so I can get it to my person who will handle the claim. Ill have them E mail you. Thanks

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

Did that yesterday

Didn't get a response

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

I did not get it yesterday. Send it again

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

sent

So I stopped by the Rpp shop yesterday and have to say it's not what I expected. The service guy that helped me was awesome and extremely knowledgeable about the questions I had. Just wish they had more crawler stuff on display with all the hop-ups they make in house and carry. I will for sure recommend them to people that need parts.


Thanks for your help and keep up the great work for this hobby/obsession of ours!!!!

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Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

Thank you! As you saw we have a limited amount of space and Our local clients are mostly racers and bashers so we have catered to their needs. Id much rather have all my favorite crawler and scale stuff out believe me "thumbsup"

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

USPS First Class Postage is available for orders that weigh less than 13 ounces. This is intended as an inexpensive option to ship small parts orders. These orders are shipped in padded envelopes and are NOT insured. There is no insurance coverage in the event of a lost, damaged or stolen package. Buyer assumes all risks.


So I pay you do not receive my package and your not required to fix your sale?

Is this something you recommend contacting paypal for a refund or is this not your problem ether?

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

Re: RPPHOBBY.COM- Post public questions,suggestions, or feedback here
 

I do plan on it. Your emails you sent made it very clear that it is not your problem if someone uses First class.

I will say I didn't know it took 21 day's. I thought the paypal was the next proper step.

Holy cow sally. You're burning bridges buddy. Talk about addiction to immediate gratification. First class takes longer than priority. And tracking is not updated online as often for first class as priority. Extreme weather affects mail. Procedures are in place for "lost" packages that you are not following.

Remind me to never sell/trade anything to you. In fact if you ever see an item from me in the for sale section that you want, don't bother even pm'ing me.

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