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Old 02-22-2008, 03:14 PM   #1
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Default TCS Site is down - Please bear with us.
Our site is currently down due to some server issues. We hope this will be fixed in the next couple hours. Thanks.
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Old 03-06-2008, 08:19 PM   #2
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The site is down now too.
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Old 03-15-2008, 11:45 PM   #3
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site down?
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Old 12-22-2009, 10:34 AM   #4
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12-22-09 Update. There was an issue with our server and we may be down for a day or two. We'll keep you updated as we know whats going on.
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Old 12-22-2009, 01:32 PM   #5
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12-22-09 Update. There was an issue with our server and we may be down for a day or two. We'll keep you updated as we know whats going on.
Holy bad timing, I wish you luck, being in IT I know how those days go.
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Old 12-22-2009, 01:52 PM   #6
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Back up!!!
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Old 12-23-2009, 07:49 AM   #7
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Hey guys, we are back up and running. Please email us at cs@tcscrawlers.com if you find any issues or problems with the store. Thanks.
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Old 08-10-2011, 11:54 PM   #8
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Just an update on our outage today. The data center that hosts our site had a major power distribution issue. We should be back up and running tonight though.
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Old 08-11-2011, 07:05 AM   #9
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We are back up and running
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Old 08-11-2011, 07:59 AM   #10
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Originally Posted by kevinlongisland View Post
Just an update on our outage today. The data center that hosts our site had a major power distribution issue. We should be back up and running tonight though.
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We are back up and running
Yup, yup and order placed, thanks guys
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Old 08-11-2011, 10:23 AM   #11
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Yup, yup and order placed, thanks guys
And thank you for your order! We appreciate it.
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Old 10-08-2011, 04:01 AM   #12
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Default tcs site not accessable in malaysia
we get this 'The connection has timed out
The server at RC Rock Crawlers - TCS Crawlers is taking too long to respond.'
when browsing to tcs site. any idea? Those e-mailed newsletter reach us ok.

regards
Kion
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Old 10-08-2011, 08:34 AM   #13
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hi is there a ban on Singapore ip add? i could not access even tho i had purchase from tcs b4?
thanx
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Old 10-08-2011, 09:24 AM   #14
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Hey guys I'm trying to place an order and for the past 3 days I keep getting this message.
Order processing error !
Payment processor declined your order.
Please review your data and try again.


Reason: Declined Error: This transaction cannot be processed. (Code: 10555, Severity: )


Yet that same card works just fine when I order from other stores. Can you give me a call and I'll pay that way?
Thanks
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Old 10-08-2011, 01:58 PM   #15
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Quote:
Originally Posted by ukionz View Post
we get this 'The connection has timed out
The server at RC Rock Crawlers - TCS Crawlers is taking too long to respond.'
when browsing to tcs site. any idea? Those e-mailed newsletter reach us ok.
regards
Kion
Quote:
Originally Posted by chiatw73 View Post
hi is there a ban on Singapore ip add? i could not access even tho i had purchase from tcs b4?
thanx
Quote:
Originally Posted by newtocrawling View Post
Hey guys I'm trying to place an order and for the past 3 days I keep getting this message.
Order processing error !
Payment processor declined your order.
Please review your data and try again.
Reason: Declined Error: This transaction cannot be processed. (Code: 10555, Severity: )
Yet that same card works just fine when I order from other stores. Can you give me a call and I'll pay that way?
Thanks
If you wouldn't mind emailing us your issues to cs@tcscrawlers, that way we have a record of them through the store account and we'll see if we can get them cleared up.

Thanks for your patience and sorry for any inconvenience.
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