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Thread: New trucks wont be in till next week!!

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Old 09-19-2014, 02:39 PM   #1
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Default New trucks wont be in till next week!!

Just got done e-mailing back and forth with Rich Trullio from Horizon Hobby. He stated they wont ship out till next week and most hobby shops won't see them till next Thursday!! SORRY FOLKS I am as upset as you are I ordered 3 of these!
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Old 09-19-2014, 04:13 PM   #2
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Default Re: New trucks wont be in till next week!!

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Originally Posted by ed701 View Post
Just got done e-mailing back and forth with Rich Trullio from Horizon Hobby. He stated they wont ship out till next week and most hobby shops won't see them till next Thursday!! SORRY FOLKS I am as upset as you are I ordered 3 of these!
Ed I know your frustrated but that is not what I said. This was my response:
HI Ed,
Sorry to hear about this. I have no control over the shipping situation. All the kits for Midwest and east coast are heading out today. West coast don’t ship until Tuesday so that everyone "should' get them at the same time.
I wish there was something I could do to speed up delivery for you.



I was trying to do my best to keep you all in the loop.

Rich
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Old 09-19-2014, 04:21 PM   #3
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Default Re: New trucks wont be in till next week!!

Rich u just can't please everyone..... Looking forward to this kit with PATIENCE!!!
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Originally Posted by Rich Trujillo View Post
Ed I know your frustrated but that is not what I said. This was my response:
HI Ed,
Sorry to hear about this. I have no control over the shipping situation. All the kits for Midwest and east coast are heading out today. West coast don’t ship until Tuesday so that everyone "should' get them at the same time.
I wish there was something I could do to speed up delivery for you.



I was trying to do my best to keep you all in the loop.

Rich
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Old 09-19-2014, 04:24 PM   #4
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Default Re: New trucks wont be in till next week!!

Really, you're upset over a couple days!?!?! I had pre-ordered the Yeti from Tower in June, it was shipped Parcel Post Aug 26th, and been sitting in Richmond, CA since the 27th. I think Vaterra has done a great job in getting the Ascender out as close to their original expected release date considering Axial kept pushing the Yeti release from July to August and then to September. Then they screwed all the hobby shops on the West Coast by not getting them Yetis for another 3 weeks after the initial release. Axial couldn't even get shipping right to the area where U4RC flourished. On top of Vaterra ONLY being a couple days late, at least they have a representative on here that is willing to take the time to communicate with the customers. I don't consider a 5-7 day delay a big deal when it comes to new releases so I applaud Vaterra for getting it pretty damn close.
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Old 09-19-2014, 04:31 PM   #5
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Default Re: New trucks wont be in till next week!!

Rich Sorry I will clarify a bit: yes you said shipping next Tuesday, however one of Horizons reps told me shipping to Illinois should be next Thursday. I did take the two and put them together sorry for that.
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Old 09-20-2014, 12:47 AM   #6
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Default Re: New trucks wont be in till next week!!

Amen gillbily23. I'm looking forward to this release as much as anyone. This is my first kit so I'm super pumped. I just appreciate an actual manufacturer rep being so forthright with the info in this forum. It was a constant guessing game and rumor mill with the Yeti release debacle. If Rich comes back on Tuesday and says it's going to be December, then I'll be pissed. Otherwise, I'm still still a huge huge Vaterra fan and will be working on my Blazer sometime in the next week OR SO.
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Old 09-20-2014, 09:47 AM   #7
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Default Re: New trucks wont be in till next week!!

How come the UK won't have them until end of October?
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Old 09-20-2014, 01:10 PM   #8
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Default Re: New trucks wont be in till next week!!

I ordered one. I'm in New Zealand, so have no idea when it'l turn up.....
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Old 09-20-2014, 02:38 PM   #9
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Default Re: New trucks wont be in till next week!!

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How come the UK won't have them until end of October?
I was told last week by my local shop that it would be within the next 3 weeks according to the dealer section of HH UK's site. Modelsport had it listed for 17th September, but now it shows the 31st October as you say.
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Old 09-22-2014, 04:13 AM   #10
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I was told last week by my local shop that it would be within the next 3 weeks according to the dealer section of HH UK's site. Modelsport had it listed for 17th September, but now it shows the 31st October as you say.

Yes I have a preorder with them. Oh well I guess I will have to wait....
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Old 09-22-2014, 05:19 AM   #11
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Default Re: New trucks wont be in till next week!!

It sucks that these got delayed another few days but in all reality it's not Vaterra or Horizon's fault. It's US Customs. Neither Vaterra or Horizon control when they process the containers. At least Rich has been open enough to share with us information about the kit as it becomes available to them. At least this isn't a yeti....
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Old 09-22-2014, 09:12 AM   #12
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Default Re: New trucks wont be in till next week!!

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Originally Posted by Katan View Post
How come the UK won't have them until end of October?
The best that I can tell is that the EU and UK vehicles will arrive around the 2nd week of October to our warehouses. All our warehouses use the same software and sometimes it can do funny stuff with the dates. I wish i could provide a better answer but it's not as easy as walking into our warehouse here locally for me to check.

Best bet is to stay in contact with HDE and HUK.

Rich
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Old 09-22-2014, 07:41 PM   #13
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Default Re: New trucks wont be in till next week!!

So you're telling me it could be another week before my toy truck comes in the mail? Life is so hard! What am I going to do? Oh yeah, wait because it's just a little truck and it gets here when it gets here.
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Old 09-22-2014, 07:50 PM   #14
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Default Re: New trucks wont be in till next week!!

Hi Rich, are shipments to Australia expected to be similar to the UK etc in terms of forecast dates?

Cheers
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Old 09-23-2014, 01:18 AM   #15
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Default Re: New trucks wont be in till next week!!

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Originally Posted by Rich Trujillo View Post
The best that I can tell is that the EU and UK vehicles will arrive around the 2nd week of October to our warehouses. All our warehouses use the same software and sometimes it can do funny stuff with the dates. I wish i could provide a better answer but it's not as easy as walking into our warehouse here locally for me to check.

Best bet is to stay in contact with HDE and HUK.

Rich
Thanks for the reply Rich.

I'm looking forward to getting my hands on it so I can draw some new parts for it...
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