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Thread: Official VF/DNA/BWD Customer Service/Feedback Thread

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Old 07-02-2009, 05:06 PM   #801
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I do not know the transaction # it was never givin to me. My name is Stephen Luebbers Email is amerwest@sbcglobal.net or sluebbers@amerwest.net
please send me an e-mail with your shipping address along with what you had ordered. I still cant find this. we will get you fixed up....
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Old 07-02-2009, 06:26 PM   #802
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please send me an e-mail with your shipping address along with what you had ordered. I still cant find this. we will get you fixed up....
Thank you for the help.

Last edited by ubbb69; 07-02-2009 at 09:35 PM.
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Old 07-02-2009, 09:12 PM   #803
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You are kidding right? At least i hope so.

nice talking with you... get you taken care of..

Last edited by 210solomon007; 07-02-2009 at 09:33 PM.
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Old 07-06-2009, 11:35 AM   #804
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running newage berg axles. they hit the stock knuckles with the stock hexes where you cant even run it. so i bought some thicker or wider hexes. so then i bought the ckrc high knuckles & steering. it got better but i still have to run wider hexes. just curious what the dimensions should be. back spacing, measurement between the rims on berg axles with the rings on. please & thank you. also bought the jp custom lockouts. the rims rubbed on the lockouts with stock hexes so i have to run wider hexes on the rear also.
still waiting on a reply about the specs for the berg assasin rims. i guess you forgot about me. someone said you need counter sunk rings & screws. if so do you sale them. i would appreciate a reply thanks
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Old 07-06-2009, 10:11 PM   #805
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No they are not counter sunk,If you want to run DNA wheels on a berg you will have to use a wider hex,like me,or counter sink them your self.Hope that helps
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Old 07-06-2009, 10:22 PM   #806
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No they are not counter sunk,If you want to run DNA wheels on a berg you will have to use a wider hex,like me,or counter sink them your self.Hope that helps
that depends on your steering setup and what knuckles you run. Using the stock knuckles drill and tap new holes closer to the C's and cut the excess off. This will give you the room you need. Oh you can just counter sink the screws on the inside of your fronts and be done with it.
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Old 07-07-2009, 09:54 AM   #807
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I had an issue with a set of wheels. Super quick help and I can't say enough about how they handled the issue.

Makes me proud to run DNA wheels exclusively on all my crawlers.
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Old 07-07-2009, 02:48 PM   #808
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OK Guys, So here is my stance with DNA. All I have to say is that Don and Solomon have done nothing but go out of thier way to help me with everything to make my DNA projects right. I have run into problems here and there with my SSS which is to be expected. The SSS is a revolutionary design that is an evolution in the process and like all things in RC, dialing in is about the hardest part of crawling and distiguishes the guys who want to win from those who just get frustrated not knowing anything and not wanting to take advice. Just like all of thier designs in the past, eventually the bugs get worked out and we the builders find little tricks and idea's that make it better and if we dont share our problems with DNA, they never get solved. So far I am very happy with this new truck and not only do I thank the DNA team but I also thank all the other drivers of this awsome truck. You always can find some very cool peeps to help you with your build on RCCrawler. Thanks everyone for all the help and DNA's customer service.
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Old 07-07-2009, 02:50 PM   #809
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i order my wheels on july 2nd and havnt got them yet. it said We will hold your order until payment has been fully funded and processed through the PayPal website. Orders not funded are subject to cancellation. my name is joshua king my email is upoveryou@hotmail.com
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Old 07-07-2009, 07:19 PM   #810
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Originally Posted by bigflex View Post
that depends on your steering setup and what knuckles you run. Using the stock knuckles drill and tap new holes closer to the C's and cut the excess off. This will give you the room you need. Oh you can just counter sink the screws on the inside of your fronts and be done with it.
Yep,Thats another way and it will get the tie rod ends away from the tire too.
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Old 07-09-2009, 05:11 PM   #811
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Got my parts today. Thank you for getting me taken care of.
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Old 07-10-2009, 01:31 AM   #812
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I need a 2.2 SSS in all black but your web site has none in stock.Eveyone is checking out my rigs and wants to see the SSS. Like to do some Blue wheels with alum. rings

Last edited by CD13; 07-10-2009 at 01:33 AM.
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Old 07-10-2009, 06:53 AM   #813
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I need a 2.2 SSS in all black but your web site has none in stock.Eveyone is checking out my rigs and wants to see the SSS. Like to do some Blue wheels with alum. rings
X2 on the 2.2 sss. I also need a set of 1.9 snipers so I can have a mini me rig.
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Old 07-10-2009, 08:11 AM   #814
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Hey guys. i am out of the office until the 20th. I am in CO. I will give the shop a call on Monday and see what the word is. BigFlex, I will let you know the status of the sideplates as well....
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Old 07-10-2009, 08:24 AM   #815
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I have turned off my pm's.. i need to beable to track all the Q&A's .. Thanks... I also will only be checking the board so often since I am on "vacation" ..
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Old 07-10-2009, 08:38 AM   #816
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Hey guys. i am out of the office until the 20th. I am in CO. I will give the shop a call on Monday and see what the word is. BigFlex, I will let you know the status of the sideplates as well....
Cool thanks bud. Enjoy your vacation.
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Old 07-10-2009, 10:59 AM   #817
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Hey,enjoy the vacation,All this will wait
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Old 07-10-2009, 05:07 PM   #818
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Hey Solomon, I ordered the black sniper blem deal, and got shorted one inner beadlock ring...I got an email on monday the 6th that indicated someone needed to inform Esmie and she will take care of me.

My new Rovers that i ordered Tuesday showed up today...No ring yet. Comps on Sunday. Needless to say, DNA wheels will not be on my rig :(
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Old 07-10-2009, 07:21 PM   #819
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Hey guys. i am out of the office until the 20th. I am in CO.
Are you going to be at the CO comp. If you are look me up and we can talk. I'll be the guy walking around with the great big bitchie ass ego. You can't miss me.
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Old 07-10-2009, 10:26 PM   #820
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Are you going to be at the CO comp. If you are look me up and we can talk. I'll be the guy that looks like Yosemite Sam . You can't miss me.
fixed it for you bud!
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