Official VF/DNA/BWD Customer Service/Feedback Thread

[prd2]

Originally Posted by billet works

Micro wideners are hopefully going to be back in over the next week or two and I have some silver wheels with black delrin wheels going on the site now...in limited supply.

Great, wheels ordered with widener hubs only.
I got some delrin barrel nuts from the concurency ,
hope they will fit and wont snap in.

[drilldeep]

Originally Posted by billet works

Let me look around and see what I might have here.

any luck on this?

[billet works]

Originally Posted by drilldeep

any luck on this?

I dont have one but will check my programs monday to see if I have everything to make one up for ya.

[Skittlebrau]

Just to throw this out there in case someone needed even more evidence to how awesome Don is. I ordered some parts on the BWD site, and realized I missed a part, so put in a second order right away. A few minutes later, I got an email from Don that he would combine the orders for me, and refunded me the extra shipping. And did I mention that all of this was at 11:30 at night?

Don and BWD just earned a customer for life!

[scorpion_ax]

I am pretty happy with my mantis chassis of which I have had now for a few months.

[billet works]

Wow, I just went and found your emails in my spam folder...not sure how or why they went there. I sent out a fresh set the week after thanksgiving, and am shocked you haven't seen them yet. .093 is actually what the mantis dub sides already are, but I sent out another set anyway. I'm going to go through my USPS info tomorrow to see what happened.

Don

[scorpion_ax]

Well thanks for looking into that for me Don much appreciated. I will wait to hear back from you.

[billet works]

You'll have some word from me tomorrow buddy.

Don

[sirhc0306]

Any plans for putting out some TI links. Want to get a set for the bodiless wedge V2.

[prd2]

I received my micro vertex wheels + wideners.
The wheels are finely made and looks killer on my rig so thanks for the good work !
About the wideners, my bad, I couldn't fit em cause the delrin barrel nuts I got don't fit. They're too short and won't catch the axles.
So I'll wait for the aluminium ones to be back in stock.
I'm cheking your store 10 times a day to see them back .

[billet works]

Originally Posted by sirhc0306

Any plans for putting out some TI links. Want to get a set for the bodiless wedge V2.

My crew has been builing some precision form dies so we can offer precisely repeatable bent ti links...I'll be posting pics and details of our links soon. I have already been working on a ti link upgrade for the MOA V2 and hope to have them out in the next 2 weeks.

Originally Posted by prd2

I received my micro vertex wheels + wideners.
The wheels are finely made and looks killer on my rig so thanks for the good work !
About the wideners, my bad, I couldn't fit em cause the delrin barrel nuts I got don't fit. They're too short and won't catch the axles.
So I'll wait for the aluminium ones to be back in stock.
I'm cheking your store 10 times a day to see them back .

I'm trying to get another batch of barrel nuts right now and we are increasing the pitch depth to help strengthen them a bit...very fine threads are a challenge to get perfect without breaking taps every third nut

[stevejr]

Originally Posted by Skittlebrau

Just to throw this out there in case someone needed even more evidence to how awesome Don is. I ordered some parts on the BWD site, and realized I missed a part, so put in a second order right away. A few minutes later, I got an email from Don that he would combine the orders for me, and refunded me the extra shipping. And did I mention that all of this was at 11:30 at night?

Don and BWD just earned a customer for life!

I just had a similar experience. My brother and I ordered some parts on different orders and got the same offer to combine ship them. I can't say enough good things about Don and the BWD team!

[southpaw35]

Waiting for some barrell nuts myself....hopefully they will be in stock again soon. I seem to break/strip them way too often.

Question to Don, what driver do you use to screw the barrel nuts into the vertex wheels? I have one of those 4-way drivers but when I'm screwing the nut in the cross hits the tires and I can't get a good feel of how tight it is...which is why, i'm guessing, I'm screwing the barrel nuts up.

[NEW YORK BOY]

micro wheels. do you still make them?

[billet works]

Sure do. I'm hard at it working to get all of our micro inventory built back up.

[fraze]

How long do you think before you get the micro beadlocks back instock

[Oz Bruiser]

Hey Don just a big Thank you for all the help and advice and correspondance we've had, i look forward to some new bits ariving soon,

chat soon,

Ben

[billet works]

Originally Posted by fraze

How long do you think before you get the micro beadlocks back instock

They are currently around 4-5 weeks out. Sorry for the delay.

Originally Posted by Oz Bruiser

Hey Don just a big Thank you for all the help and advice and correspondance we've had, i look forward to some new bits ariving soon,

chat soon,

Ben

No worries my friend. I'll be watching for your builds!

[fraze]

Np prob wait by far my favorite looks wheels for the micro just curious how much do they run for? New to this crawling world

Thanks

[billet works]

Originally Posted by fraze

Np prob wait by far my favorite looks wheels for the micro just curious how much do they run for? New to this crawling world

Thanks

price ranges from 40-50 for a set of 4, depending on anodizing

Thanks