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Thread: Official VF/DNA/BWD Customer Service/Feedback Thread

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Old 10-02-2008, 08:38 PM   #121
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Hi Sol,
I am hoping someone at DNA can get back with me
about the order that I placed with you.
I have 3 locals that have pre-paid,
expecting what they paid for, or a refund.
With the first batch turning out as they did,
it has now been almost 3 weeks since I sent them back.
I have yet to get a response from anyone as to, if and when,
they were getting replaced, or that they have even been inspected for quality.




Disappointed ,
Matt@Dinky R/C
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Old 10-02-2008, 09:28 PM   #122
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I found the answer a few pages earlier in thread my bad for not seeing it.
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Old 10-03-2008, 02:38 PM   #123
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Apon further thinking I am not so sure the servo stretcher will work Which leads me back to my original question about getting a 3rd channel to work properly.... Any help plzzz Thanks Dave
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Old 10-03-2008, 02:55 PM   #124
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Quote:
Originally Posted by muddauber7 View Post
Hi Sol,
I am hoping someone at DNA can get back with me
about the order that I placed with you.
I have 3 locals that have pre-paid,
expecting what they paid for, or a refund.
With the first batch turning out as they did,
it has now been almost 3 weeks since I sent them back.
I have yet to get a response from anyone as to, if and when,
they were getting replaced, or that they have even been inspected for quality.




Disappointed ,
Matt@Dinky R/C


I will call you on Monday, I am out of town at the moment. We will get them back to you.
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Old 10-03-2008, 03:52 PM   #125
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I found this thread Futaba 3pm settings for 3-pos. dig must read For a vf dig useing a 3pm does anyone know if these setting will work or ar close for a dna dig????? Or how the linkage should be set up..
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Old 10-03-2008, 05:57 PM   #126
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Default thanks again dna/solomon

got my replacement internals today, just in time for the weekend.
i didnt need the fork but thanks........and thanks for the extra cog. sweeeet!


2nd time you guys have helped me out........appreciate it
looking at mayhems but might have to go with a set of your wheels..... we'll see what happens.
thanks again, better customer service than _______!
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Old 10-03-2008, 06:55 PM   #127
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Quote:
Originally Posted by Lonewolf View Post
I found this thread Futaba 3pm settings for 3-pos. dig must read For a vf dig useing a 3pm does anyone know if these setting will work or ar close for a dna dig????? Or how the linkage should be set up..

I am not sure about the numbers but I use a 3pm. Works great but am looking to get a spectrum DX. Just for the 3 position.
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Old 10-03-2008, 08:44 PM   #128
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I might have to deal with the rgular set up. I have been searching for a 3 position switch mod for the radio but haven found anything yet. I am on page 103 of who knows how many pages of threads...I have a 3 pos switch just not sure how to wire it in...I think the e/p could be adjusted after the switch was installed. Thanks for the info Dave
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Old 10-03-2008, 09:39 PM   #129
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I have a lot of questions about your DIG unit.

1. How do I get one??? (You seem to have a very nice web site but it does nothing but play your animation and show under construction for every link.)

2.What price range for a DIG for a ax-10 ARTR?

3. I have a Futaba 3PM Radio and extra hitec hs-5645 servo's will this be compatible?

4. Do I need anything else to make this work?

5. How long is the expected shipping date on your product?

Thanks
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Old 10-03-2008, 09:44 PM   #130
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Unhappy Slingshot SE

Hey I picked up a nice slingshot SE from LHS, I put it together and I cant fit the motor and trany in it. I took it to the shop I got it, to find out I did not get a right side of the frame. Just two left ones? Can you help me out?
I need it ready for a comp on the 11th.
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Old 10-04-2008, 07:48 AM   #131
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Got the parts today! woohooo!!!
DNA your the best
Thanks a lot!
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Old 10-04-2008, 04:30 PM   #132
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Is the body or case of the newer dig units the aluminum color, or are they black.

Seems I am finding a few people selling the silver color, and I thought that was the original digs, and you had changed the current ones to black, is this correct?
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Old 10-05-2008, 09:33 AM   #133
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Quote:
Originally Posted by ynmech View Post
Hey I picked up a nice slingshot SE from LHS, I put it together and I cant fit the motor and trany in it. I took it to the shop I got it, to find out I did not get a right side of the frame. Just two left ones? Can you help me out?
I need it ready for a comp on the 11th.
Will have it to you. Shipping on Monday. Already talked to the hobby shop....

We will also be at the comp.
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Old 10-05-2008, 09:34 AM   #134
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Quote:
Originally Posted by jfischer View Post
Is the body or case of the newer dig units the aluminum color, or are they black.

Seems I am finding a few people selling the silver color, and I thought that was the original digs, and you had changed the current ones to black, is this correct?
That is correct. the VF digs where alum. and the new ones are all black.
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Old 10-05-2008, 05:58 PM   #135
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Quote:
Originally Posted by 210solomon007 View Post
Will have it to you. Shipping on Monday. Already talked to the hobby shop....

We will also be at the comp.
Sweet, thanks.
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Old 10-06-2008, 10:40 AM   #136
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don or solomon. i have a big problem. tranny out drive going to the front axle has a groove from flat spot on the out drive all the way around. set screw has never backed out just went all the way around the out drive. but on a good note i limped it throw the Nor-Cal comp at the bean yesterday and still got 4th with the Sling Shot and a striped out drive. need help guys shot me a pm. thanks
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Old 10-07-2008, 08:01 AM   #137
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Quote:
Originally Posted by maro69camaro View Post
don or solomon. i have a big problem. tranny out drive going to the front axle has a groove from flat spot on the out drive all the way around. set screw has never backed out just went all the way around the out drive. but on a good note i limped it throw the Nor-Cal comp at the bean yesterday and still got 4th with the Sling Shot and a striped out drive. need help guys shot me a pm. thanks
Send me an e-mail solomon@dna-rc.com
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Old 10-07-2008, 08:01 AM   #138
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Quote:
Originally Posted by muddauber7 View Post
Hi Sol,
I am hoping someone at DNA can get back with me
about the order that I placed with you.
I have 3 locals that have pre-paid,
expecting what they paid for, or a refund.
With the first batch turning out as they did,
it has now been almost 3 weeks since I sent them back.
I have yet to get a response from anyone as to, if and when,
they were getting replaced, or that they have even been inspected for quality.




Disappointed ,
Matt@Dinky R/C
Will get you taken care of. i will send you an e-mail.
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Old 10-07-2008, 09:05 AM   #139
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Quote:
Originally Posted by 210solomon007 View Post
Send me an e-mail solomon@dna-rc.com
E-mail sent
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Old 10-07-2008, 12:57 PM   #140
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Hi, i got my dig when Rpp got their first batch in, i have only ran around 6 packs through it, and i used a full size servo from the beginning because i had some binding on one of the dig shafts, the upper one, i did remove some of the material and it was smoother, the problem is that the shaft binds at the end of it's travel, kind of like if the shaft was at an angle or the hole on the collar part was not ligned up, anyways i have some premature wear and more binding now, here are some pics and a vid, lmk how to get parts for my dig, thank you.




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