Holmes Hobbies Feedback...Unbelievable Support..Why to support Vendors

[MOCRAWLER]

Holmes Hobbies Aaaa+++

fast shipping! i will buy from him again. my wife pointed out that JOHN HOLMES lives on LONGFELLOW street. how ironic."thumbsup"

 

[@tw!ll]

johnrobholmes Awesome Seller

Got my tranny exactly as described in just a few days. Thanks

 

[K_B]

Holmes Hobbies A!

johnrobholmes is a great vendor. I'd give ya an "A+" but if I'm not mistaken, it took ya a week to get this charger in the mail to me Or is that being nit-picky? But you are johnny-on-the-spot with email communication. Thanks!

 

[Offroader5]

Ordered a 1/18 brushless combo for my Mini-T and in the pre-buying process he was great in answering any questions so I would get the right system. He was quick about returning PM's and after the order, the merchandise shipped and showed up quickly (a couple days). Would AND WILL do business with him again...no question.8)

 

[slobin3d]

holmes hobbies A++

Got my Hyperion yesterday, looks like its going to be a killer"thumbsup"

Great guy to talk to, "thumbsup"willing to help a guy out anyway he can"thumbsup""thumbsup"

 

[JIA's Dad]

JohnRobHolmes A+++++++Vendor

Great knowledge of products, Honest and trustworthy. Quick service (baring injuries), reliable products. Will be buying again"thumbsup"

 

[xjwalt666]

HolmesHobbies

JRH is an excellent guy to deal with. he helped me out picking out a motor that he thought would be good for my setup. i got it a few days later and its exactly what i wanted. thanks man

walt

 

[throttleboy]

holmes hobbies A++++ vendor!!!

john is the man when it comes to rc electronics and service "thumbsup" !!
got my Z3025s last night cant wait to get these in my super 8) !!
thanks again john!!

 

[Tuffguy]

Holmes hobbies A+++++++

Another happy customer, smoked tower on shipping. Awesome prices, great packaging.
Kevin

 

[twisted]

Holmes Hobbies A+

i ordered a new 2/3 1500 pack. great product and fast shipping.

thanks !

 

[Rckcrwlr]

JRH...Unbelievable Support..Why to support Vendors

I tried to post this in the vendors forum, but cannot. Mods, if you feel this should be posted somewhere better, please do it. I don't want to put it in feedback because I want everyone to see it.

To give an overview of what transpired:

I was having issues with my Mamba25 & Holmes RR2. JRH was helping me every step of the way. Analyzing my set up and suggesting options to improve. Well, I did what he said and it definitely improved.
One problem I was still having was a deadband at about 1/4 throttle. JRH said that it was a glitch with the ESC and to run it up to Castle Creations to let them know there was an issue. I did just that. Here is a copy of the email I sent on 3/31/07:

"I am running the above ESC with a Revolver Outrunner for Rock Crawling.
I purchased this from Holmes Hobbies. I am running into a situation
where at 1/4 throttle the system has a deadband. It will sit there and
chirp until I go above that level. Then it is taking off. I am running
8 SC Cells and a Spektrum System. It also seems like it stalls in
situations when I am running. I am thinking it is the BEC. How can I
over come this?
I am seeing all this stuff about Castle Link...Are all Mamba 25's
compatable with this or only special one's. I cannot see where you
would plug an USB into it.
I love your products and will keep supporting you . I just have some
issues that I need help with.
Thanks
John Thornton"

I just checked email and there was a response from the Castle Creations Support. Check out the first sentence...Now this is dedication to RCC.

"John,
John Robert Holmes dropped by here and showed us the deadband when used
in crawling applications. We're going to make it adjustable in future
software so you can adjust this to work well with any transmitter. We
had to leave it in for the initial software releases so that people who
use the stock radios can still have fun. As for the Castle Link &
Mamba 25...you would need an additional piece of hardware for it to
work. There is a small green board included with the Castle Link...you
plug this into the end of the micro USB cable included with the Max,
then plug the other end into the receiver plug on the ESC.
Joe Ford
Product Specialist
Castle Creations"

All I can say is WOW! JRH this is amazing support. Anyone that does not send their business to JRH or any of the RCC vendors is just nuts.

This is one example of going the extra mile. I have no doubt, due to experiences, that any of the Vendors would not do the same thing.

I just had to share this experience.

Again...all I can say is WOW!

Thanks JRH

John

 

[slobin3d]

yup, Thats John for you. great guy for sure

 

[JohnRobHolmes]

Thanks man! Im taking a trip down to castle again here as soon as they release the newest update. I got Joe hooked on crawling at the RCX show. He said it was the first time he didnt feel like faster! faster! faster! was the only way to have more fun.

Im just trying to figure this stuff out, and having a good time doing it. As soon as I think I know what works, somebody has to go and prove me wrong :lol:

 

[Reflection]

I've been saying it for a loooong time now.....JRH's is thee man! When it comes to your power plant and all things related,theres only one place to go.....Holmes Hobbies.

 

[run2jeepn]

Those Amish guys are smart....

 

[TLTCrawlin]

Thats awesome.

Not to insult anyone but his name is hilarious/awesome!

Joe Ford

 

[Rckcrwlr]

Those Amish guys are smart....

First RCX 2007 and now this thread...turns into a Amish John Rob Holmes thread. :shock:

 

[cartronicshn]

JRH aka HOLMES HOBBIES thank you...again

Jonh Rob, you are definetly one of the coolest guys/ vendors on here, awesome products , great prices and the best cutomer service"thumbsup"

 

[STEW<CO>]

Holmes Hobbies **GREAT SERVICE**

I recently ordered a Brushless motor, charger and a couple cells. Order was shipped promptly (quicker than expected) and everything is tip-top.

Mr.Holmes was quick to answer pm's which was helpfull for me.

Support rccrawler vendors, they offer great products with support to back them up!
Thanks Holmes,
Stewart"thumbsup"

 

[chivas72]

Holmes Hobbies Super Service

Got my battery pack

great workmanship and awsome service befor and during the process to get it right

thanks John