|
| LinkBack | Thread Tools | Display Modes |
03-31-2008, 04:21 PM | #1 |
Quarry Creeper Join Date: May 2007 Location: Brenham, Tx
Posts: 495
| What would you have done?
I bought a single 7 cell 4700 pack from max amps last week and had it expedited to work. ($100 shipped) I got it in today and immediately i knew something was wrong. the box was twice as heavy as it should have been. I opened it up fearing they had sent me the wrong battery and instead discovered they had shipped me TWO 7 cell 4700 packs. I toyed with the idea of charging that puppy up and putting it on standby duty but i just couldn't. I e-mail alex and told him the story and he asked if i could ship it back and then have them reimburse me for the shipping. So i mailed it back to them today. What would you have done. |
Sponsored Links | |
03-31-2008, 04:25 PM | #2 |
MODERATOR™ Join Date: Jul 2004 Location: Ohio
Posts: 18,928
|
Karma will get ya, so I would have done just as you did. Called them and told them. |
03-31-2008, 04:28 PM | #3 |
I wanna be Dave Join Date: Jan 2006 Location: Albuquerque
Posts: 2,206
|
I would have kept it and asked them how much the charge on the other was and pay them. Can't have too many batteries on hand. Either way, the honest answer is the best answer. |
03-31-2008, 04:30 PM | #4 |
Quarry Creeper Join Date: May 2007 Location: Brenham, Tx
Posts: 495
|
That would have been another $80. i will deal with running for 15 minutes every hour and a half if it saves me $80. the packs are soooo nice. i would keep one on the shelf just to look at. |
03-31-2008, 04:40 PM | #5 |
I wanna be Dave Join Date: Apr 2004 Location: SoCal
Posts: 5,027
|
That's really cool of you. You did the right thing. It is rare in this day and age for someone to step up and be honest like that. As a contrast we have a Candian customer that knows a loophoile in his chosen method of shipping, and has cheated us out of $300 in customs fees that he was actually billed for by the shipper, yet refuses to pay. And now refuses to respond to our e-mails. Kudos to you. If everyone was honest like that we would ALL be paying lower prices on products. |
03-31-2008, 06:23 PM | #6 |
I wanna be Dave Join Date: May 2007 Location: Taylors Falls just hanging with the MNRCRC crew.
Posts: 7,843
|
Yup you did he right thing props to you. |
03-31-2008, 07:18 PM | #7 |
RCC Addict Join Date: Mar 2005 Location: Saginaw
Posts: 1,721
|
That's a very stand-up thing to do - I would have done the same. If you kept it, you know that pack would've been like the tell-tale heart every time you ran it anyway. |
03-31-2008, 07:34 PM | #8 | |
Quarry Creeper Join Date: May 2007 Location: Brenham, Tx
Posts: 495
| Quote:
i'm glad you guys agree. all the guys i work with said it was their mistake and my gain. when your conscience starts eating you up, there isn't much you can do. | |
03-31-2008, 08:07 PM | #9 |
I wanna be Dave Join Date: Jul 2006 Location: Moscow Mills MO
Posts: 2,204
|
You should have kept the batt. and made them reimburse you for the extra shipping fees from the extra weight You did the right thing though |
03-31-2008, 08:20 PM | #10 |
RCC Addict Join Date: Oct 2007 Location: Commerce Twp.
Posts: 1,773
|
Kurt, that was the most rightest thing to do. Hats off to you, honesty goes a long why. |
03-31-2008, 08:54 PM | #11 |
RCC Addict Join Date: Apr 2005 Location: Seattle
Posts: 1,437
|
I agree honesty is best, but I would've went the other way and just payed for the second pack. If one is good, then two... |
03-31-2008, 11:55 PM | #12 |
Quarry Creeper Join Date: Jun 2007 Location: Tucson
Posts: 299
|
Kept it then sold the other one here! Na that woud be messed up I would of did the same and sent it back it shows your a honest person what ever that is now adays. Hopefully they will keep there word and hook you up on your next item. |
04-01-2008, 12:08 AM | #13 |
I wanna be Dave Join Date: Jul 2005 Location: North Idaho
Posts: 3,648
|
Agreed, karma...
|
04-01-2008, 02:13 PM | #14 | |
I wanna be Dave Join Date: Jun 2007 Location: Canada, eh.
Posts: 2,919
| Quote:
Seriously though, as noted here, screwing over a vendor/dealer/lhs etc. just means higher prices for the rest of us, and yourself in the future. Good on ya for doing the right thing. | |
04-01-2008, 02:40 PM | #15 |
~THE SCALE SHOP~ Join Date: Apr 2006 Location: KILLEEN TX
Posts: 10,056
|
i once had a complete set of QA1 12 way adjustable billet coilover shocks delivered to me out of the blue. that fit a guess what? yep a 98-02 Camaro..... would have bolted right up. god damn that was some SERIOUS cash sitting there. i drooled over them for a day or two and emailed them and a couple days later UPS stop by and picked them up. had to say goodbye. |
04-01-2008, 03:51 PM | #16 | |
I wanna be Dave Join Date: Apr 2004 Location: SoCal
Posts: 5,027
| Quote:
| |
04-01-2008, 04:00 PM | #17 | |
Donkey Punch Champion! Join Date: Oct 2006 Location: Minneapolis
Posts: 4,660
| Quote:
| |
04-01-2008, 04:01 PM | #18 |
I wanna be Dave Join Date: Jan 2004 Location: Detroit
Posts: 3,583
|
I've had it happen, anytime it was something small, stores said, nah keep it. If it was big they wanted it and were excited I called, one even gave me a nice gift card for my honesty. I don't believe in Karma or religion, but I do believe in the fact I want to live my life fair and honest...even if the rest of the world disagrees! |
04-01-2008, 04:03 PM | #19 |
I wanna be Dave Join Date: Jan 2008 Location: Arat Alabama
Posts: 2,678
| |
04-01-2008, 07:41 PM | #20 |
I wanna be Dave Join Date: Feb 2005 Location: Cleveland, OH
Posts: 8,009
|
No question you did the right thing. Funny story: last summer I was at Wal-Mart buying a fan for my desk. Picked one I liked, paid, and went home. Opened the box. No fan in the box, but there was about $500 worth of video games stuffed in there Well fawk, those won't keep me cool. I head back to Wally World and plonk the box down on the return counter, with the receipt. The chick asks if there's a problem with the fan. "Oh, yeah, big problem. Open the box." You should have seen the |
| |