RCC store issue
 

Ok, I really hate to do this...BUT I'm not getting anywhere
using the usual methods.

I ordered some merchandise from the RCCrawler store on 5/14
(payed with paypal)...rec'd an email confirming my order right
away. Never rec'd any shipping info, or updates as to the status
of the order. :-(

sent an email to sales@rccrawler.com
on (or about) the 25th, than again last night....

Still get no reply...I really hate to contact paypal, but I
think I've waited a "reasonable" amount of time, without
as much as a simple communication regarding my order....

Help an old man out here guys, Wassup with my chit ?

Anyone else had issues like this ?

TIA for thoughts or suggestions regarding this issue.

NooB

PM jason here on RCC, he'll take care of it for you.

Thanks Brad...I'll give it a shot !

Really hate to sound like a grumpy old man :-(

But, I just want to know there is someone
minding the store. And, a little update wouldn't
hurt either. :)

NooB

I had similar issues in the past. Through jason and badger I was able to get the misunderstanding straight. RC4WD went above and beyond to make it right

I had the same problem about 5 months ago. Waited over a month on shipping and then receiving the wrong product. Jason took care of the problem and everything turned out ok"thumbsup"

PM Jason and he will take care of you.

I read your email from last night. Jason responds to the web store emails and I respond to technical problem emails (because we get that many emails, we split up the tasks).

I will be talking to Jason tomorrow and will confirm that he did respond to you, if not I will take care of the problem.

Thanks for your patience.

Thanks Badger, I really appreciate your looking into this "thumbsup"

Just checked my inbox again and there were no messages from
him....

As long as we can get this taken care of, I'll be a happy camper ;-)

NooB

I am really sorry about this, your order got overlooked. I am leaving town tomorrow, but I will make sure this goes out priority before I leave.

-J

I also was takin care of during a small problem . Trust me Jason will make it right !!! 8)

Update...

Jason has been in touch with me via PM and email.

My order shipped today "thumbsup"

Thanks again Jason !

NooB