What happened to Castle?

[josh6575]

I was looking at getting my MMP repaired. Their ad states repairs will be far less than the price of a new one. Repair cost $98 and I have to pay to ship. A new one shipped is $107.

[Trubble]

I recently e-mailed some pics of a couple Micro Sidewinders, and the CSR I chatted with told me out-of-warranty replacement was probably my best option, at $30 each (and they'd have a warranty). I expected to have to pay to return the old ones, that didn't surprise me, but when I got the new ones, they were acting just like the returned ones. Pulled the firmware back to the most recent non-beta (1.24, I think?), and now they work fine. One of my old ones was legitimately broken, so I wasn't overly upset about replacing units that might have worked. Plus, even used, these things typically don't sell that cheap.

I'm pretty happy with the deal I got. If your repairs are that extensive, you might be best off just considering letting the old gal go, and go for the replacement.





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[Natedog]

Originally Posted by Trubble

I recently e-mailed some pics of a couple Micro Sidewinders, and the CSR I chatted with told me out-of-warranty replacement was probably my best option, at $30 each (and they'd have a warranty). I expected to have to pay to return the old ones, that didn't surprise me, but when I got the new ones, they were acting just like the returned ones. Pulled the firmware back to the most recent non-beta (1.24, I think?), and now they work fine. One of my old ones was legitimately broken, so I wasn't overly upset about replacing units that might have worked. Plus, even used, these things typically don't sell that cheap.

I'm pretty happy with the deal I got. If your repairs are that extensive, you might be best off just considering letting the old gal go, and go for the replacement.





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Yes, I'd tell them to keep it and buy yourself a new esc.

[Natedog]

Originally Posted by josh6575

I was looking at getting my MMP repaired. Their ad states repairs will be far less than the price of a new one. Repair cost $98 and I have to pay to ship. A new one shipped is $107.

Novak did that to me several years ago and I told them to pound sand....I've never bought anything Novak since then, shame since they had great customer service back in the day.

[Exocaged]

I was about to send in an MM2 esc and they wanted $130!!! I bought an MMM for $119 shipped! Unless its under warranty I'll never send them a thing! I like Castle too but they will never get paid to "repair" anything from me.

[GySgt Hartman]

Originally Posted by Natedog

Novak did that to me several years ago and I told them to pound sand....I've never bought anything Novak since then, shame since they had great customer service back in the day.

I had a GT7 go nuclear for no reason what so ever...

So I sent it to Novak and the fukr's charged me extra for excessive damage.







Now I'm a Castle/Tekin guy.

[ROWDY RACING]

Yeah I always just buy new, repairs cost as much or more and the down time is a bummer.

[The Violator]

Originally Posted by josh6575

I was looking at getting my MMP repaired. Their ad states repairs will be far less than the price of a new one. Repair cost $98 and I have to pay to ship. A new one shipped is $107.

$75 on their website for a flat exchange.

$127 new on towers website.


Unless you are being charged the douchebag tax, I think there is some kind of miscommunication somewhere.

[littletoyboy]

I was quoted like $68 to exchange a mmp when I thought I was have issues.

[ROWDY RACING]

Originally Posted by The Violator

Unless you are being charged the douchebag tax

Is the IRS after you for back DB tax?

[The Violator]

Originally Posted by ROWDY RACING

Is the IRS after you for back DB tax?

Your clearly mistaken, I sir, am no DB. Look in my RC room, not a 1.9 to be seen.

[ROWDY RACING]

Originally Posted by The Violator

Your clearly mistaken, I sir, am no DB. Look in my RC room, not a 1.9 to be seen.

Not even one with shovels on it?

[The Violator]

Originally Posted by ROWDY RACING

Not even one with shovels on it?

NOPE. 2.2 for life, DOG.

[josh6575]

Originally Posted by The Violator

$75 on their website for a flat exchange.

$127 new on towers website.


Unless you are being charged the douchebag tax, I think there is some kind of miscommunication somewhere.

Check this out Mr. Bag.
Castle Creations | Repair Center
Must have been a while since you actually looked at the site.
Got the traxxas version from the dragster for $65 shipped on ebay.
What a bargain.

[Brainanator]

I agree, had a MMP go to crap on my in my scaler. I thought it was no big deal, will only cost me about half price of new to send it to castle for repair....loaded up their repair form....$98?!?! I ended up buying a new one on amazon for $106... I think next time I need an ESC I'll try out some of the cheap chinese offerings. Though, Castle's one year warranty is still pretty attractive. The sad thing is I was saving a broken MMM for when I had the money to send in to be repaired, that was when it was a flat $75 to repair them. Now it's $130. Guess it'll be a while longer before that rig get's back up and running.