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Old 04-25-2009, 08:05 PM   #1
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Default Poor QC/New Parts Issues

Ordered some replacements shafts to throw in the parts box as a "just in case". One of the short shafts in the package has the cross pin placed nowhere near straight.

Is it OK to run this? Will Enroute/NewAge replace this? Any other ideas for course of action?

Thanks!

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Old 04-25-2009, 08:10 PM   #2
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Originally Posted by brettjord View Post
Ordered some replacements shafts to throw in the parts box as a "just in case". One of the short shafts in the package has the cross pin placed nowhere near straight.

Is it OK to run this? Will Enroute/New Era replace this? Any other ideas for course of action?

Thanks!
Someone posts up with that issue every once in awhile. Just one of those things. I would have it replaced rather than run it.
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Old 04-25-2009, 08:10 PM   #3
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Got a pic.
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Old 04-25-2009, 08:23 PM   #4
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Here is a pic, the shafts are were totally parallel in the pics, I think you can see the flaw fairly well.

I don't NEED to run these yet, hoping I never will. By replacing it, you mean getting it replaced by manufacturer or the vendor, or just buying a new set?

Thanks!
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Old 04-25-2009, 09:09 PM   #5
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Yea,I would have who ever you got them from make it right
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Old 04-25-2009, 09:22 PM   #6
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I would save it and start a top truck challenge trophy
Nah, I bet who ever you got them from will make it right
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Old 04-26-2009, 07:46 AM   #7
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Enroute/New Era
Its EnRoute and New Age...New Era is different.
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Old 05-03-2009, 06:51 PM   #8
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Well, dealer told me to go to the manufacturer. They have given no response. Any other ideas? Still dont NEED this part, but would like to at least have them ready in case I ever do!
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Old 05-03-2009, 07:00 PM   #9
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That always kills me "go to the manufacture" as a retailer they should support the product they sell... who did you get them from what was the cost?
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Old 05-03-2009, 07:13 PM   #10
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That always kills me "go to the manufacture" as a retailer they should support the product they sell... who did you get them from what was the cost?

X2

I want to avoid whoever will not back the stuff they sell
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Old 05-03-2009, 07:25 PM   #11
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I don't want to bash the vendor, they arent one here on the board I don't think but have been no trouble in the past.

BUT, they are "the letter than comes before B"mainhobbies.com

Edit - They were like 8 or 9$ I think, so not a big loss...
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Old 05-03-2009, 10:09 PM   #12
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I don't want to bash the vendor, they arent one here on the board I don't think but have been no trouble in the past.

BUT, they are "the letter than comes before B"mainhobbies.com

Edit - They were like 8 or 9$ I think, so not a big loss...
Time to deny the charge on your credit card. They will make it right, even if they don't want to.
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Old 05-03-2009, 10:13 PM   #13
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Hmm, can that happen even if I ordered a bunch of other little things? I will try to give them one more shot before I do that.
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Old 05-04-2009, 04:05 PM   #14
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I have an axle like that too. If you are running rear lockouts just put it back there. Take the current rear axle out and if it is nice and straight it's your new spare.
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