RCCrawler Forums - Customer Service

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jeepmann

01-11-2006 05:34 AM

Customer Service

Has anyone had any luck with customer service in the last month or so? I have tried on emails and the phone with no luck. I am about to pack this thing up and take it back to walmart. :twisted:

JJ	01-11-2006 06:09 AM

Did you try calling the CS number and then hitting the # sign a few times? It is a trick my wife learned of and it has worked for a couple people. It should get you to a live person instead of voice mail and they will then transfer you to another live person in the proper dept. My replacement chassis showed up yesterday after my wife got through that way just last week. Give it a try.

Nylint Customer Service

01-11-2006 11:34 AM

Quote:

Originally Posted by jeepmann

Has anyone had any luck with customer service in the last month or so? I have tried on emails and the phone with no luck. I am about to pack this thing up and take it back to walmart. :twisted:

hello there,

sorry you've had a hard time getting through...it has been very busy and we are trying to catch up.

please send any emails to me direct at stevestarobinsky@funrise.com and i will get back to you as fast as i can.

Thanks!

trplxj

01-11-2006 12:07 PM

I had really good luck emailing them. They responded with in a day and I had my new chassis with in two weeks.

icu_runnin

01-11-2006 01:43 PM

Quote:

Originally Posted by trplxj

I had really good luck emailing them. They responded with in a day and I had my new chassis with in two weeks.

same here but one week. GREAT customer service ;-)

Nylintjunkie

01-11-2006 05:08 PM

have had some good luck from the CS im getin my new chassi in the mail probley the 20th or so is what my e-amil said!:mrgreen:

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