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Thread: RC4WD, No Phone Number?

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Old 12-14-2010, 01:22 PM   #1
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Default RC4WD, No Phone Number?

I want to oder one of the 1/10 Bully ARTR Comp Crawlers but I would like to speak to someone from RC4WD prior to purchasing it. I'm not able to find a phone number for them, do they have one? I was all set to place an order today but I'm not sure I'd be comfortable placing an order with them since there is no direct line for communications if I have any problems or questions.
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Old 12-14-2010, 01:48 PM   #2
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You can use either their email or forum to contact them and ask questions. Yes, it is creepy and I felt the same as you. I did buy the ARTR from them and they did respond to the emails.

Expect a couple weeks or more from placing the order to receiving it.
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Old 12-15-2010, 04:27 AM   #3
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What is your questions? Also, you can PM Racer4Life.

Most questions can be answered via the forum...
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Old 12-15-2010, 05:38 AM   #4
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Phones are old school, with a phone you'd have to call during working hours and they would have to answer .
You can e-mail anytime and they can answer anytime.
I love RC4WD

This should be in chit chat or the RC4WD section.
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Old 12-15-2010, 05:45 AM   #5
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What questions do you have? We would be more than happy to help you with whatever you need! Feel free to PM us or email us at anytime...

-Jason
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Old 12-15-2010, 07:11 AM   #6
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These guys sell Bullys and they have phone numbers

http://www.ckrccrawlers.com/contact_...e923b9d32647de

OK, there is no phone # for JPcustoms but i am sure you can pm him on here

http://www.jpcustomrcs.com/Contact.html
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Old 12-15-2010, 09:15 AM   #7
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Quote:
Originally Posted by Airmaxx23 View Post
I want to oder one of the 1/10 Bully ARTR Comp Crawlers but I would like to speak to someone from RC4WD prior to purchasing it. I'm not able to find a phone number for them, do they have one? I was all set to place an order today but I'm not sure I'd be comfortable placing an order with them since there is no direct line for communications if I have any problems or questions.
We are all here to help you as well. What is your question if it's related to function/purpose?
They are VERY nice to deal with, just any of the Vendors here who support their products.
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Old 12-15-2010, 11:43 AM   #8
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Quote:
Originally Posted by AreCee View Post
You can use either their email or forum to contact them and ask questions. Yes, it is creepy and I felt the same as you. I did buy the ARTR from them and they did respond to the emails.

Expect a couple weeks or more from placing the order to receiving it.
Recently ordered stuff from them.
Two parcells came via courier and one is in the post.
Delivery to RSA was about one week.
The one in the post is at "Local distribution Office for one wekk but still no notice in my mail box.
Also sent RC4WD some quiries via E-mail and it was answered promptly.
Good service from them.
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Old 12-15-2010, 01:29 PM   #9
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Hey thanks a lot for the replies, I contacted them through email and got my questions answered. Thanks again.
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Old 07-07-2011, 09:29 AM   #10
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It takes RC4WD a week to respond to most email inquiries. Like myself, most people want an answer now.
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Old 07-11-2011, 07:12 AM   #11
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A week? I've been doing business with them for years...a day or two at the most on all inquiries.
Quote:
Originally Posted by Hellfish View Post
It takes RC4WD a week to respond to most email inquiries. Like myself, most people want an answer now.
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Old 03-01-2013, 03:00 PM   #12
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Default Re: RC4WD, No Phone Number?

Does anyone have the email address for them? Every time I hit the contact button it takes me to the home page. I bought a couple dozen him joints to repair/upgrade my sons Maxstone 8 (he received it as a gift and we can't get parts from THAT manufacturer either!) and one is defective and some I'd like to exchange for other similar parts.

No phone number, no email... I'm thinking no more business from me!
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Old 03-01-2013, 05:10 PM   #13
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Default Re: RC4WD, No Phone Number?

email is: rcrock@rc4wd.com
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