Good to hear she's okay. Its never a good feeling when a family member is in an accident.
Just like Jason pointed out be careful taking stuff off the truck. Insurance companies are in the business of trying to pay out as little money as possible. They'll use any reason they can think of to screw you. If you have ANY problems or disagree with the insurance company at all dont be afraid to call your State's insurance commisioner's office. My wife and I were t-boned by a guy that ran a stopsign. His insurance company was trying really hard to get me to agree that I was 50% at fault and get me to claim the damage on my own policy. I fought with them for 3 months before finally calling the insurance commisioner's office after a friend told me to. They saved us big time...I was considering hiring a lawyer and fighting it in court but one call to the commisioner and they fixed everything. Conference call with the commisioner lady, myself, the insurance agent, and his supervisor. Ended up with and very pissed off supervisor, the insurance agent on a 90 probation period with his company, and a check in the mail to me for full damages to our car plus the amount it would have cost us to rent a car for the 45 days we were without one before we finally gave up and bought a new one while all this was going on.
Just like Jason pointed out be careful taking stuff off the truck. Insurance companies are in the business of trying to pay out as little money as possible. They'll use any reason they can think of to screw you. If you have ANY problems or disagree with the insurance company at all dont be afraid to call your State's insurance commisioner's office. My wife and I were t-boned by a guy that ran a stopsign. His insurance company was trying really hard to get me to agree that I was 50% at fault and get me to claim the damage on my own policy. I fought with them for 3 months before finally calling the insurance commisioner's office after a friend told me to. They saved us big time...I was considering hiring a lawyer and fighting it in court but one call to the commisioner and they fixed everything. Conference call with the commisioner lady, myself, the insurance agent, and his supervisor. Ended up with and very pissed off supervisor, the insurance agent on a 90 probation period with his company, and a check in the mail to me for full damages to our car plus the amount it would have cost us to rent a car for the 45 days we were without one before we finally gave up and bought a new one while all this was going on.
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