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04-16-2008, 12:28 AM
| #1 |
| I joined the Band! Join Date: Apr 2008 Location: Kelowna
Posts: 0
|  Has anyone had problems ordering from Tower Hobbies before?
I am new to rc crawling and man do I love it!!! My friends talked me into ordering a 4x4 wheely king to get me on my way. I went to the Tower Hobbies web site, ordered the stuff I needed and 7- 14 days later .... nothing. Tower said they shipped it, but the tracking number was wrong and no one, not even the USPS knows where it is. I e mail Tower and they said that because of some shipping thing and mix up with the tracking number I should expect delivery in around 43 days!!!! I dont know about you , but that sounds a little much. If you guys have had some experience in these matters I would love to hear from you. I am getting tired of watching my buds have a blast while I sit on the side lines.:-(
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04-16-2008, 12:36 AM
| #2 |
| Rock Crawler Join Date: Apr 2006 Location: Eau Claire
Posts: 776
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I normally get most of my orders in 3 days. A few times it takes up to 10.. but that is with the 3.99 shipping. I would call them, not email. The way things are getting, every type of shipping sucks more and more. They are and have been good to work with but you need to talk to someone there, it's the only way your going to get this taken care of fast.... Good luck , and welcome  |
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04-16-2008, 04:28 AM
| #3 |
| Rock Crawler Join Date: Apr 2004 Location: Not where I belong.
Posts: 964
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I ordered some aluminum parts and got the wrong color 3 times even after talking on the phone with them. They were going to send me one more to see if they could get it right so I sent back the 3 packages of the ones I had and later recieved the wrong color again, so I just removed the color and they are now silver. As if that was not bad enough, they told me the packages I sent back to them never got there and I owed them money and I was not going to pay. About 2 months later the money was mysteriously applied to my account. I wont be ordering from there for a while.
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04-16-2008, 05:47 AM
| #4 |
| Pebble Pounder Join Date: Feb 2006 Location: on the edge
Posts: 150
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unless you spend the rediculous high price for express shipping,,,tower is painfully slow to canada. i have ordered from them a few times and it was always slow
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04-16-2008, 06:24 AM
| #5 |
| I wanna be Dave Join Date: May 2007 Location: Taylors Falls just hanging with the MNRCRC crew.
Posts: 7,843
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Never had any problems been using their services for years. Horizon is also great IMO.
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04-16-2008, 06:50 AM
| #6 | |
| On the lookout for Rocks   Join Date: Mar 2006 Location: Monroe, Louisiana
Posts: 3,711
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04-16-2008, 07:19 AM
| #7 | |
| Rock Crawler Join Date: Sep 2007 Location: University City
Posts: 627
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04-16-2008, 07:34 AM
| #8 |
| Rock Crawler Join Date: Aug 2007 Location: Nelson NewZealand Team RC4WD
Posts: 599
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Tower works fine for me, shipping to nz is usually something like 4-8 days with the cheaper option. They seemed reasonably helpful through email when they wouldnt accept my credit-card gift-card  It does annoy me that they wont take paypal for overseas, thats part the reason why I would rather support a vendor from here. |
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04-16-2008, 11:31 AM
| #9 |
| I wanna be Dave  Join Date: May 2006 Location: HONDURAS...ROCK HEAVEN
Posts: 5,076
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I always have problems with them, just as i finish ordering something and checked out, i always want something more from them   , seriously though i have never ever had any problems with them, and i have been getting stuff from them for a looong time.
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04-16-2008, 12:02 PM
| #10 |
| Quarry Creeper Join Date: May 2007 Location: Montucky
Posts: 254
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No.
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04-16-2008, 12:15 PM
| #11 |
| Rock Crawler Join Date: Jun 2007 Location: oVER ThErE
Posts: 600
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I never had any problems. Once when I was stationed in Okiwana, Japan. I ordered a airplane kit, motor etc. (Shipping to an APO address, dealing with military mail now). After 45 days I still did not have it. So I called them and the sent another package. I receive that packing in 10 days, about 7 days later the first package arrived. I called them so I could return it and they told me to keep it... |
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04-16-2008, 01:39 PM
| #12 |
| RCC Addict Join Date: Jan 2007 Location: Arkansas
Posts: 1,782
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I never have had any problems. Normally I get everything they ship from the GA warehouse in 2-4 days.
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04-16-2008, 04:26 PM
| #13 |
| RCC Paint & Graphics  Join Date: Oct 2005 Location: Wauseon, OH.
Posts: 2,017
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I also have never had any problems with them . In fact, I just received a package from them today (in OH.), and I ordered from them on Sat. night.
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04-16-2008, 08:22 PM
| #14 |
| Rock Crawler Join Date: Apr 2008 Location: Greentown
Posts: 530
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no but a rarely shop from tower. I buy most of my stuff a www.amainhobbies.com |
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04-16-2008, 08:39 PM
| #15 |
| Newbie Join Date: Aug 2007 Location: BC
Posts: 45
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Takes a couple weeks by regular shipping for us "members" to Canada, but there is some value in the expensive express shipping if you can share it with a buddy. I've twice ordered on a Sunday or Monday and got the package by Wednesday. ..........Yeah, the same week. Also check out Great Hobbies in AB and the East Coast - fast and getting bigger. |
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