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09-12-2009, 08:26 PM
| #1 |
| Quarry Creeper Join Date: Feb 2008 Location: Bay City
Posts: 340
|  Hyperion chargers Service and Repair
I have a hyperion ESO-610i Net That died on me today. Its less than a year old and the screen went blank and shut down have way threw a charge . and I cant find anything on where to send it to have it serviced.
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09-12-2009, 09:26 PM
| #2 |
| Quarry Creeper Join Date: Aug 2009 Location: Palo Alto, Bay Area
Posts: 218
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I fyou go to the vvery end ogf this manual i found: http://media.hyperion.hk/dn/eos/EOS0610iDUO-MAN-EN.pdf It says that for warranty / service, your first poitn of contact should be the retailer you purchased it from, and you need a recipet, etc. I guess that means if you bought it used, you are SOL. |
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09-12-2009, 10:07 PM
| #3 |
| RCC Addict Join Date: Mar 2008 Location: SSF
Posts: 1,614
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Contact Allerc.com, they are the largest distributor for Hyperion in the US.
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09-15-2009, 03:49 PM
| #4 |
| Quarry Creeper Join Date: Feb 2008 Location: Bay City
Posts: 340
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[QUOTE=Spiftacu1ar;1992078]I fyou go to the vvery end ogf this manual i found: http://media.hyperion.hk/dn/eos/EOS0610iDUO-MAN-EN.pdf It says that for warranty / service, your first poitn of contact should be the retailer you purchased it from, and you need a recipet, etc. I guess that means if you bought it used, you are SOL.[/QUOTE Ya I have that link to and if ya go to hyperions web site they have a Repair claim form to fill out. and It dont mean crap to us americans. Becouse it would not let ya Insert U.S In to the country box in the claim so the claim dont go threw. So I sent them a E mail and no word back. and yes it bought it new and Its just over a year old. |
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09-15-2009, 03:51 PM
| #5 |
| Quarry Creeper Join Date: Feb 2008 Location: Bay City
Posts: 340
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[QUOTE=Spiftacu1ar;1992078]I fyou go to the vvery end ogf this manual i found: http://media.hyperion.hk/dn/eos/EOS0...O-MAN-EN.pdthe O yeah Wrong Charger! |
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09-15-2009, 07:24 PM
| #6 |
| Quarry Creeper Join Date: Aug 2009 Location: Palo Alto, Bay Area
Posts: 218
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Doesn't matter. The quote at the end of the manual i was talking about is in ALL the manuals.
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09-15-2009, 07:38 PM
| #7 |
| RCC Addict Join Date: Oct 2008 Location: south caki laki again
Posts: 1,695
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yup been down that road and not trying to be a smart arse but it would be best to toss it and buy another. Took over 3 months to get a replacement and even the big shot hyperion dealers on this sit couldnt or wouldnt help. Finally the us distributer got involved and forced the online hobby shop to replace it BUT we were lucky enough to have records of where it was bought new. Without the reciept looks like round file materiel. sorry but they suck..
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09-15-2009, 09:49 PM
| #8 |
| Quarry Creeper Join Date: Mar 2009 Location: Torrance, CA
Posts: 492
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This is why I bought an Electrifly charger instead of Hyperion.
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09-16-2009, 04:51 AM
| #9 |
| Quarry Creeper Join Date: Feb 2008 Location: Bay City
Posts: 340
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Ya that kind of what I was thinking! so I ended Up replacing it last weekend!
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09-16-2009, 05:33 AM
| #10 |
| Rock Crawler Join Date: Sep 2008 Location: N.E. Mpls
Posts: 854
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Like HB Joe said if you have recipts and patience it can be well fixed...??? There equipment might be great???? but there service sucks a$%^ With that said The one I had never did work right and telling ppl it dont work will get ya slammed cuz hyp is the "best" and wont fail lol......Good luck sorry about your loss
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09-16-2009, 04:00 PM
| #11 |
| Quarry Creeper Join Date: Feb 2008 Location: Bay City
Posts: 340
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Ya I try not to buy junk and almost everything I by new so I keep all my recipets. I wanted a more lipo friendly charger and one that was more travel friendly than my Turbo 35 so I bought a it. and man I F'D up on that move. I'm just looking for a place to send it in the U.S.
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