help steel sliders fell apart

[scalemadness]

Brand new rc4wd sliders havent even been used yet and the slider fell off the mounting base now all I have is the base with two holes for slider and thd slider seperate can I fix these without having to weld like with jb weld? Suggestions are greatly appreciated

[btoungette]

Have you contacted RC4WD? That should be the first thing on your to-do list. You aren't the first one to see those sliders fall apart. RC4WD is aware of the problem.

[Highmark]

No you'll either need to weld or braze them back together. If you didn't get them second hand I'd call RC4wd up for a replacement as it sounds like an obvious product defect.

[scalemadness]

Yes I have sent them an email with pics but as I live in northwestern Alberta Canada it takes forever to get anything up here would it be better to phone rc4wd then or will the email be good enough?

[btoungette]

Email, wait a full business day, then call. Because you choose to live in the Great White North is irrelevant to the communication. Delivery of new ones may take a few days.

[scalemadness]

Originally Posted by btoungette

Email, wait a full business day, then call. Because you choose to live in the Great White North is irrelevant to the communication. Delivery of new ones may take a few days.

Great white north is quite abit further this is wild rose country you know the place the U.S gets 90% of its oil

[Crank]

Have a Muffler Shop?
Take i to them and see if they can give ya a couple of tack welds.

[scalemadness]

Originally Posted by Crank

Have a Muffler Shop?
Take i to them and see if they can give ya a couple of tack welds.

Never thought of that rc4wd emailed back sent a pic of reciept now wait and see wondering if I should just leave the sliders alone until I hear back?

[sickcivic95]

I'd recommend waiting just to be sure they do not want the old set back. If they don't then have a whack at repairing them yourself,maybe you can gain yourself a bit of know how and end up with a back up pair of sliders in case the new ones take a hit....or at least know you have a good pair on the way if you end up destroying the ones that are broken!!

--Dan

[scalemadness]

Originally Posted by sickcivic95

I'd recommend waiting just to be sure they do not want the old set back. If they don't then have a whack at repairing them yourself,maybe you can gain yourself a bit of know how and end up with a back up pair of sliders in case the new ones take a hit....or at least know you have a good pair on the way if you end up destroying the ones that are broken!!

--Dan

Thanks im going to do that soon as I hear back ill either attempt the repair or ship them back if they want them back though shipping is almost cost of sliders

[scalemadness]

Well after emailing pics and copy of reciept rc4wd will replace the sliders all I have to do is ship these ones back and pay shipping both ways which only costs $10 bucks more than I paid for them in the first place wow what a smokin deal rc4wd can themselves and ill buy someone elses product its not about the money but thd principle im not the one that sold the faulty product so why in the hell should I pay for their screw up.