02-14-2010, 02:52 PM | #1 |
Rock Crawler Join Date: Aug 2008 Location: maple ridge
Posts: 627
| Vanquish Rim Problem
Ok so i want to start by saying i don't have a problem with the rims them selfs. I placed an order with vanquish for the SWL 0.7" wide. 2 days later i emailed them asking to switch to 1". I got the responce saying the order has been changed. THis is good! i got a package at my post office. i had to pay an extra 25$ in duty (why i do not know, these shoudl be covered under NAFTA) i open the box and they shipped me the 0.7" wide rims. i run the Rover whites on a bully rig. i have no idea the weight of the rig since its still under construction. do i run the 0.7" rims? do i send em back pay a ton of shipping? do i try to strick a deal with Vanquish since technically they shipped me the wrong parts? |
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02-14-2010, 02:54 PM | #2 |
Rock Crawler Join Date: Aug 2008 Location: maple ridge
Posts: 627
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i shoudl mention the quality on these rim are retarded nice.
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02-14-2010, 03:01 PM | #3 |
RCC Addict Join Date: Jun 2008 Location: Nunya Idaho...
Posts: 1,559
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I dont like anything wider than .7/.75 any more so I would run them.
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02-14-2010, 03:33 PM | #4 |
Rock Crawler Join Date: Aug 2008 Location: maple ridge
Posts: 627
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well i'm runnign them.... and if you ask me if i choose to vent the rim or the tire........i drilled the rim.....because i tore a tire.....I"M ****ING pissed. I now officially hate the person who posted a thread about how to vent a tire and how its sooo much better. |
02-14-2010, 03:38 PM | #5 |
Keep Crawling in Crawling Join Date: Jan 2009 Location: Commerce City
Posts: 797
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If you are dissatisfied with the order you recieved fell free to contact Vanquish and I guarentee that they will make it right. They have some of the best customer service you can get. I would look up their email address and explain the situation and they will handle the problem.
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02-14-2010, 03:43 PM | #6 | |
Old guy Join Date: Jan 2007 Location: Northwest Arkie-saw and we got ROCKS!
Posts: 7,548
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02-14-2010, 06:08 PM | #7 |
Rock Crawler Join Date: Nov 2008 Location: Maple Ridge, BC, CANADA
Posts: 592
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rims look sick Kris! and the tire isnt that bad. Should have used a hand help paper punch tool instead of........ |
02-15-2010, 06:50 PM | #8 |
Pebble Pounder Join Date: Dec 2008 Location: Alberta Canada
Posts: 177
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I have torn a Rover before will crawling and just put a little CA on the edges and pushed it together.The glue joint has never let go.As for duty there is none. I think all you would have paid is 5.00 dollar documentation fee and GST. But since you are in BC you would pay PST also.You did have it sent in the mail ?I will not let anyone send me anything from the US by courier.The all want brokerage fees and that is just criminal.The mail is just the 5.00 dollars and GST(No PST) in Alberta .
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02-15-2010, 10:17 PM | #9 |
I joined the Band! Join Date: Jun 2008 Location: Sacramento
Posts: 1,303
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kraqa, we have been running thin on labor this week as we are moving into a new building for Vanquish Products, Jenee' has been doing most of the orders by her self and she is running like crazy. so if a mistake was made we accept that just let us know what you would like to do and we will make it happen, Vanquish Products will be running better than ever with a new order management MRP software in a couple weeks, and will begin releasing some of our new products... |
02-15-2010, 10:24 PM | #10 |
Rock Crawler Join Date: Aug 2008 Location: maple ridge
Posts: 627
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Hey Tom, I didn't start the thread to bad mouth VP. i was just enlisting input to weather i shoudl run the .7's or the 1.0" i've got the.7's mounted up and holes drilled in them. i originally ordered the .7's then switched to the 1.0. i was disapointed to receive the .7's but have kinda settled to the idea of running them. however i do not knwo if the down sides will show through of bad side hilling since my rig is still being built. i will be doing a massive build thread once i get all my parts. all i'm waiting on now is a motor, BEC, revo ends and i'm good to go. No specific outcome was to arise from this replay. your products are amazing and i will not be looking elseware for parts as long as you are makign them. |
02-16-2010, 08:04 PM | #11 |
Rock Crawler Join Date: Jun 2008 Location: sacramento
Posts: 510
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I think Tom is just assuring we always back up our products Even if you are happy with the mis order |
02-16-2010, 11:26 PM | #12 |
Rock Crawler Join Date: Aug 2008 Location: maple ridge
Posts: 627
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i can assure you i'm happy with the order and that Jenee was VERY responsive to my emails when i asked to switch.
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02-17-2010, 04:19 AM | #13 |
Rock Crawler Join Date: Sep 2008 Location: You will never find a more wretched hive of scum and villainy
Posts: 901
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im running .7's and with the right foams i have had no trouble what so ever sidehilling |
02-17-2010, 10:32 PM | #14 |
Quarry Creeper Join Date: Mar 2009 Location: vacaville
Posts: 256
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I run .7 SLW's on all 4 corners. They are the best wheel I have ever ran. I love em. I say run em.
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