yes this whole radio issue was just brushed under the carpet with the hope of just not dealing with it.
even after a year i never got any resolution from them and to boot now i have about 3 model memories that wont save now.
from my understanding they just released a V2 dx4c instead of offering firmware updates, they did not even bother to offer me a warranty return or anything just bullcrap everytime.
them saying their is no function to save switch assignments is also in my opinion horse crap, the microchip pic used for this radio is one of the higher end devices that has a ridiculously usable good amount of not only program space but HEF ( high endurance flash) and after playing with that on some of my chips its a pain to sometimes get things saved or read from at times so i just often let my compilers built in lazy man routines deal with that one lol.
honestly i think they just cant admit their code guys forgot or didnt debug something correctly just to try and get a budget 4 ch out as quickly as possible to compete with the other brand names many 4ch radio options.
if you search around online for horizon hobby and find a site called glassdoor (
Working at Horizon Hobby | Glassdoor )
you will see that in the last couple of years the horizon hobby brand as a whole was sold from the original family owners to the then company director joe ambrose who was their employee, he gathered a bunch of his investment group buddies so they could all pool their resources to buy H.H and start stripping it of its profits as much as they can.
if you read through the reviews you will eventually see once they started clawing away they ended up losing a majority of the original long term staff and that it seems is one of the reasons i guess why the customer care is now heading down the porcelain throne because the staff now work in a place they dont enjoy anymore, pretty much like a majority of us i guess now.
unfortunately it is sad as that will ultimately lead to the eventual demise if they dont wise up, hopefully someone else will come along before then and relieve them of it and try and fix the damage.
this is why i now will not buy anything that is released from their many brands anymore.
its sad but thats just greedy upper management types for you, only care about themselves.
tony