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Thread: wraith universal broken....2 thumbs up to axial costumer service! Thanks Scott!!

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Old 02-27-2012, 07:27 AM   #1
Quarry Creeper
 
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Default wraith universal broken....2 thumbs up to axial costumer service! Thanks Scott!!

This broke the first time out with about 5mins on the trail.... I've never seen a shaft break right here.... actual universal is fine.... will axial cover this?


Last edited by mudn_1; 02-27-2012 at 10:08 AM.
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Old 02-27-2012, 07:39 AM   #2
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Default Re: wraith universal broken....possible flaw? or just my luck?

Local guy broke one in the same spot this weekend in his Wraith. He has many hard landings and trails on his though.
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Old 02-27-2012, 07:57 AM   #3
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Default Re: wraith universal broken....possible flaw? or just my luck?

Quote:
Originally Posted by GaBronco View Post
Local guy broke one in the same spot this weekend in his Wraith. He has many hard landings and trails on his though.
That would be me and mine broke in the exact same spot.



Given the abuse mine has seen over the past 3 months, I would say you got a defective shaft and would email Axial about it.
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Old 02-27-2012, 08:12 AM   #4
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Default Re: wraith universal broken....possible flaw? or just my luck?

yeah, I emailed them...still haven't heard back
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Old 02-27-2012, 08:20 AM   #5
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I've emailed them with some questions lately. They are pretty slow but the eventually will get back to you
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Old 02-27-2012, 09:46 AM   #6
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Default Re: wraith universal broken....possible flaw? or just my luck?

You are much better off calling Axial. Once I actually spoke to someone, the service was spot on.
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Old 02-27-2012, 09:54 AM   #7
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Default Re: wraith universal broken....possible flaw? or just my luck?

seems like a bad batch....same spot...multiple breaks...just sayin
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Old 02-27-2012, 10:07 AM   #8
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Default Re: wraith universal broken....possible flaw? or just my luck?

just spoke with Scott in costumer service... he's shipping one out today!!!!AWESOME!
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