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Thread: Dear Incision, check your QC please

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Old 04-22-2016, 07:11 PM   #1
Rock Crawler
 
Join Date: Feb 2010
Location: Central/SE Ohio
Posts: 522
Default Dear Incision, check your QC please

I just received 1 package of IRC00040 your Wraith 10 piece link kit. You only included 16 steel balls (SHOULD HAVE 20), and only included 16 rod ends (SHOULD HAVE INCLUDED 20).

My Bomber kit also had hardware that was too short. Just wanted you and anyone who purchases your product to be aware you need to plan on including your own parts to get the job done.
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Old 04-22-2016, 07:51 PM   #2
Pebble Pounder
 
Join Date: Aug 2015
Location: Red Hill, PA
Posts: 178
Default Re: Dear Incision, check your QC please

To be fair my incision 10 link kit came with all the necessary hardware, no problems here.

These things are packaged by humans, thus errors will occur.
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Old 04-22-2016, 09:34 PM   #3
RCC Addict
 
Join Date: Jul 2009
Location: Ontherocks
Posts: 1,980
Default Re: Dear Incision, check your QC please

Just contact them directly...they can help you out.
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Old 04-22-2016, 09:46 PM   #4
I wanna be Dave
 
Join Date: May 2015
Location: Moving
Posts: 2,580
Default Re: Dear Incision, check your QC please

Vanquish has always taken care of me with nothing more than an email or phone call. That's what you should've done first.
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Old 04-22-2016, 11:33 PM   #5
Quarry Creeper
 
Join Date: May 2007
Location: Montucky
Posts: 254
Default Re: Dear Incision, check your QC please

I had the same problem with my links. Had to spend 10 more on rod ends. No way I was waiting for shipping or for vp to figure it out. Ya win some you lose some. Very nice links that take a massive amount of abuse.
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