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08-17-2016, 06:18 PM | #1 |
Newbie Join Date: Jun 2016 Location: Pueblo West
Posts: 5
| Vanquish links are not the same.
As I was putting my vanquish titanium links together I noticed one was a bit longer and the bends are not quite the same. Seems this will effect alignment but I'm not sure if it really matters that much. I could back out the shorter links to match the length of the longer one I reckon. What are y'all's thoughts? |
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08-17-2016, 06:45 PM | #2 |
Rock Crawler Join Date: Jan 2013 Location: San Diego
Posts: 605
| Re: Vanquish links are not the same.
Looks like a mistake; all four of those links should be the same length. I would contact Vanquish and see if they will get you the right part.
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08-17-2016, 06:47 PM | #3 |
I wanna be Dave Join Date: Nov 2014 Location: West Texas
Posts: 2,654
| Re: Vanquish links are not the same.
Pm Harley he might help you as well 149 r/c worx team driver |
08-18-2016, 02:20 AM | #4 |
Newbie Join Date: Jun 2016 Location: Pueblo West
Posts: 5
| Re: Vanquish links are not the same.
Thanks guys, I emailed vanquish and I'll keep you posted on what they say.
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08-24-2016, 04:20 PM | #5 |
Rock Crawler Join Date: Nov 2012 Location: Charlotte
Posts: 931
| Re: Vanquish links are not the same.
They'll take care of ya. If you don't hear back in a day or so, call them. I had the same thing happen a while back.
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08-26-2016, 05:31 PM | #6 |
Rock Stacker Join Date: Mar 2011 Location: York
Posts: 72
| Re: Vanquish links are not the same.
everyone says vanquish is so good at getting back to you but i emailed them about an incision locker that didnt line up with the holes of the gear and its been three weeks and i havent heard back, even left my cell phone number for a contact.....smh i still love vanquish but sux that i had that happend. i ended up modifying it myself and wont be buying incision again
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08-26-2016, 11:14 PM | #7 |
I wanna be Dave Join Date: May 2015 Location: Moving
Posts: 2,580
| Re: Vanquish links are not the same.
Did you try more than once? On 2 occasions I had to call again or send another email. They stay pretty busy and get backed up, sometimes one will slip through the cracks. I know it's not ideal but if you keep trying you will get someone eventually and once you do they will make it right.
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08-31-2016, 07:41 AM | #8 |
Rock Crawler Join Date: Nov 2012 Location: Charlotte
Posts: 931
| Re: Vanquish links are not the same.
Yep. Try and call or send them another email. Even the best of companies have emails slip through the cracks or get caught in the spam filter.
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09-06-2016, 01:59 AM | #9 |
Newbie Join Date: Jun 2016 Location: Pueblo West
Posts: 5
| Re: Vanquish links are not the same.
I received 2 new links in the mail on Saturday. Vanquish made it right but I kinda wish the had contacted me and kept me posted on what they were going to do. I am going to make another purchase from them and they could have just thrown them in with my next order.
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