RCCrawler Forums

Airmaxx23 · 02-09-2011, 01:18 PM

I got a dig switch from him in mid December, used it for a few weeks and had the white wire from the servo wire come disconnected from the board so I reattached it. Afterward the green LED would light up but it would not switch to front or rear dig. I sent him an email asking if I could send it in to get repaired (which I offered to pay for) or if he had another in stock so I could just buy a new one. I've sent him 1 email a week for the past 3 weeks and have not gotten a response from him at all. Is this how he usually handles things? Needless to say I'm very disappointed and will probably avoid doing any business with him in the future.

JeremyH · 02-09-2011, 01:22 PM

Try calling him.....he wont answer, but he'll return the call.

KBrog · 02-09-2011, 01:41 PM

I dont know him, and have never had any dealings with him. From what I read on RCC, this company has about the worst customer service Ive seen on here. But then again, most people only post about having trouble and not about good service. So there may be more that are happy.

paintballer9876 · 02-09-2011, 03:17 PM

Had this same issue a couple of months ago, i called him once, left a message he called me back and i missed it. About an hour later i noticed i missed it and tried calling him back with no answer. Did this every 3 days for about 2 weeks until after nearly a month from when i placed my order my punk dig finally showed up. I have never had this issue before with him, but never the less it was irritating. I was alot more patient than some people with my order because of the great service he had given me before. About 1.5 years ago i ordered a punk dig and about 6 months later it had issues i called him up and he shipped me a new with postage to ship the old one back (much more than i was thinking). About 4 months later i received my old punk dig and it was fixed. That is incredible customer service so when i had the issue with my last order i was much more patient.

losikid · 02-09-2011, 03:33 PM

i've heard the guy had some personal problems, or something, about half a year ago i had a good experience with him when a punk dig went down

xgerstandtx · 02-09-2011, 03:51 PM

I've heard nothing good on dealing with him direct.

I know for a fact CKRC has the punk dig's on the shelf. So possibly going through a vendor you can get better service vs. dealing with his personal issues.

run2jeepn · 02-09-2011, 04:02 PM

Rc4wd has redesign there Rocker Dig Unit... Stats it's Holds much better now...

The Rocker Dig II $39.98

Scattman · 02-09-2011, 05:59 PM

Quote:

Originally Posted by xgerstandtx

I've heard nothing good on dealing with him direct.

I know for a fact CKRC has the punk dig's on the shelf. So possibly going through a vendor you can get better service vs. dealing with his personal issues.

No........local guy got one from CKRC, had a problem with the unit as soon as he recieved it.................CKRC told him to contact PunkRC directly.

youngblood · 02-09-2011, 06:27 PM

I wish he would sell his design to JRH. I fear the day my punk dig gives up the ghost.

heyok · 02-09-2011, 07:21 PM

I built myself a dig controller a while back. I can make more if anyone wants one.

Krakker · 02-09-2011, 07:52 PM

Post it up man. I'm sure we'd all like to have another viable option.
Lets see some pics and specs in the electronics thread.

heyok · 02-09-2011, 08:24 PM

Sure will... have to do some work right now, but I will get to it soon.

Al

Airmaxx23 · 02-09-2011, 08:37 PM

Quote:

Originally Posted by Krakker

Post it up man. I'm sure we'd all like to have another viable option.
Lets see some pics and specs in the electronics thread.

I'd be interested in seeing some info on it also.

heyok · 02-10-2011, 11:10 AM

Have a look here:
http://www.rccrawler.com/forum/showt...=1#post2918855

I have started building a dig controller.

oo C64 oo · 04-20-2013, 02:39 AM

Quote:

Originally Posted by Airmaxx23

I've sent him 1 email a week for the past 3 weeks and have not gotten a response from him at all. Is this how he usually handles things? Needless to say I'm very disappointed and will probably avoid doing any business with him in the future.

I've paid for a 3ch Dig unit from Australia about a month ago. I've been basically forced by paypal's terms/conditions to now open up a dispute as the item has not arrived, and i'm not wearing $$$ On punk rc's website, it says the order is being processed, but not sent or anything similair. I have emailed directly via website and 2 emails via paypal to ask if item has shipped. No response! I dont' want to start a shit fight, I just want the dig unit so i can trick up my XR10....fun fun fun...Anyway its very boring waiting 4 weeks to have nothing arrive in the mail I must say...Also nothing has ever taken this long to arrive from anywhere, so its either stuck in the mail, or as the punk rc website suggests, the order is being processed!! ARrhhhh!!

TURTLE · 04-20-2013, 06:59 AM

I thought Punk RC was gone...?

philg · 05-11-2013, 03:59 AM

Quote:

Originally Posted by oo C64 oo

I've paid for a 3ch Dig unit from Australia about a month ago. I've been basically forced by paypal's terms/conditions to now open up a dispute as the item has not arrived, and i'm not wearing $$$ On punk rc's website, it says the order is being processed, but not sent or anything similair. I have emailed directly via website and 2 emails via paypal to ask if item has shipped. No response! I dont' want to start a shit fight, I just want the dig unit so i can trick up my XR10....fun fun fun...Anyway its very boring waiting 4 weeks to have nothing arrive in the mail I must say...Also nothing has ever taken this long to arrive from anywhere, so its either stuck in the mail, or as the punk rc website suggests, the order is being processed!! ARrhhhh!!

I`ve emailed Punk RC a few times to get some info with no luck.
I also live in Oz and wanted one sent out.
I can`t even see where to order one on the site,no buy button.
I hope your unit turned up ok mate.

oo C64 oo · 05-11-2013, 03:35 PM

Hey Philg,

Nope it didn't arrive and i didn't hear back from the punk.
However I found a cool guy from Canada who makes his own cool stuff and I bought a 3 ch Dig from him...
Awesome unit, awesome delivery time and a world first, a seller who actually replies back!!

Just PM "Heyok" who is also posting in these threads...
Good Luck

heyok · 05-11-2013, 05:09 PM

Here are the two dig controllers I make in case you decide to check them out:
MOA Dig Controller
MOA Dig Controller for Two Position Channel

Thanks,
Al

02-09-2011, 01:18 PM	#1
Airmaxx23 Pebble Pounder Join Date: Dec 2010 Location: St. Lawrence County NY Posts: 147	I'm Disappointed with Punk RC's Service...or Lack of Service I got a dig switch from him in mid December, used it for a few weeks and had the white wire from the servo wire come disconnected from the board so I reattached it. Afterward the green LED would light up but it would not switch to front or rear dig. I sent him an email asking if I could send it in to get repaired (which I offered to pay for) or if he had another in stock so I could just buy a new one. I've sent him 1 email a week for the past 3 weeks and have not gotten a response from him at all. Is this how he usually handles things? Needless to say I'm very disappointed and will probably avoid doing any business with him in the future.

04-20-2013, 06:59 AM	#16
TURTLE Gettin’ back on the horse Join Date: Feb 2006 Location: Hoonsville Posts: 6,671	Re: I'm Disappointed with Punk RC's Service...or Lack of Service I thought Punk RC was gone...?

05-11-2013, 03:35 PM	#18
oo C64 oo Rock Stacker Join Date: Feb 2012 Location: Sunshine Coast Australia Posts: 70	Re: I'm Disappointed with Punk RC's Service...or Lack of Service Hey Philg, Nope it didn't arrive and i didn't hear back from the punk. However I found a cool guy from Canada who makes his own cool stuff and I bought a 3 ch Dig from him... Awesome unit, awesome delivery time and a world first, a seller who actually replies back!! Just PM "Heyok" who is also posting in these threads... Good Luck

05-11-2013, 05:09 PM	#19
heyok I wanna be Dave Join Date: May 2007 Location: Vancouver, BC Posts: 2,379	Re: I'm Disappointed with Punk RC's Service...or Lack of Service Here are the two dig controllers I make in case you decide to check them out: MOA Dig Controller MOA Dig Controller for Two Position Channel Thanks, Al

02-09-2011, 01:22 PM	#2
JeremyH I wanna be Dave Join Date: Sep 2005 Location: Houston, TX Posts: 16,952	Try calling him.....he wont answer, but he'll return the call.

02-09-2011, 01:41 PM	#3
KBrog RCC Addict Join Date: Aug 2009 Location: Earth? Posts: 1,698	I dont know him, and have never had any dealings with him. From what I read on RCC, this company has about the worst customer service Ive seen on here. But then again, most people only post about having trouble and not about good service. So there may be more that are happy.

02-09-2011, 03:17 PM	#4
paintballer9876 Quarry Creeper Join Date: Dec 2008 Location: Punta Gorda, Flo-rida Posts: 453	Had this same issue a couple of months ago, i called him once, left a message he called me back and i missed it. About an hour later i noticed i missed it and tried calling him back with no answer. Did this every 3 days for about 2 weeks until after nearly a month from when i placed my order my punk dig finally showed up. I have never had this issue before with him, but never the less it was irritating. I was alot more patient than some people with my order because of the great service he had given me before. About 1.5 years ago i ordered a punk dig and about 6 months later it had issues i called him up and he shipped me a new with postage to ship the old one back (much more than i was thinking). About 4 months later i received my old punk dig and it was fixed. That is incredible customer service so when i had the issue with my last order i was much more patient.

02-09-2011, 03:33 PM	#5
losikid Got Worms? Join Date: Jun 2009 Location: Golden, CO Posts: 6,116	i've heard the guy had some personal problems, or something, about half a year ago i had a good experience with him when a punk dig went down

02-09-2011, 03:51 PM	#6
xgerstandtx RCC Addict Join Date: Aug 2007 Location: Marshalltown Posts: 1,003	I've heard nothing good on dealing with him direct. I know for a fact CKRC has the punk dig's on the shelf. So possibly going through a vendor you can get better service vs. dealing with his personal issues.

02-09-2011, 04:02 PM	#7
run2jeepn I wanna be Dave Join Date: Sep 2005 Location: USA Posts: 11,196	Rc4wd has redesign there Rocker Dig Unit... Stats it's Holds much better now... The Rocker Dig II $39.98

02-09-2011, 06:27 PM	#9
youngblood RCC Addict Join Date: Jun 2006 Location: Maryland Posts: 1,255	I wish he would sell his design to JRH. I fear the day my punk dig gives up the ghost.

02-09-2011, 07:21 PM	#10
heyok I wanna be Dave Join Date: May 2007 Location: Vancouver, BC Posts: 2,379	I built myself a dig controller a while back. I can make more if anyone wants one.

02-09-2011, 07:52 PM	#11
Krakker I wanna be Dave Join Date: Nov 2008 Location: Where freedom is earned. Posts: 2,011	Post it up man. I'm sure we'd all like to have another viable option. Lets see some pics and specs in the electronics thread.

02-09-2011, 08:24 PM	#12
heyok I wanna be Dave Join Date: May 2007 Location: Vancouver, BC Posts: 2,379	Sure will... have to do some work right now, but I will get to it soon. Al

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02-10-2011, 11:10 AM	#14
heyok I wanna be Dave Join Date: May 2007 Location: Vancouver, BC Posts: 2,379	Have a look here: http://www.rccrawler.com/forum/showt...=1#post2918855 I have started building a dig controller.

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